Defined Terms and Documents       

Transactors and Revolvers means:

National Credit Reform: Enhancing Confidence and Fairness in Australia’s Credit Law dated July 2010 notes:

"Credit card users are generally recognised to fall into two broad categories — Transactors and Revolvers:  

*         Transactors (67% circa of Credit Cardholders) pay their outstanding balances on time and therefore incur no interest charges.  

*         Revolvers (33% circa of Credit Cardholders) tend to carry (or revolve) their debt, making minimum repayments or slightly more, and thus maintain a level of continuing debt.  Due to their outstanding balances and repayment habits, Revolvers pay more interest, and tend to have higher default rates."

"The majority of credit card users (by number) in Australia are Transactors, consumers who pay outstanding balances in full on or before the time the minimum monthly repayments fall due and thus do not incur interest rate or penalty charges."

"Revolvers, who make up the other category of credit card user (and who account for the majority of total outstanding balances on credit cards), pay the minimum monthly repayments or some larger fraction of the outstanding balance and are exposed to the typically high interest rates levied on the unpaid amount."

Financially Uneducated And Vulnerable Australians notes:

"The majority of credit card users (by number) in Australia are Transactors’, consumers who pay outstanding balances in full on or before the time the minimum monthly repayments fall due and thus do not incur interest rate or penalty charges.4

4 The number of Australians paying their credit card balances in full every month has risen since the mid 2000s to over 63 % by 2009 according to statistics from the Household, Income and Labour Dynamics in Australia survey: see Ellis Connolly and Daisy McGregor, ‘Household Borrowing Behaviour: Evidence from HILDA’ (2011) March Quarter Reserve Bank Bulletin 9, 13. This is consistent with credit card use in other mature economies, including the United States: Robert J Mann, Charging Ahead: The Growth and Regulation of Payment Card Markets (2006, Cambridge University Press) 75. However, the Reserve Bank of Australia statistics indicate that revolvers account for a majority by value of the aggregate balance outstanding on credit cards: Reserve Bank of Australia, Statistical Table C1: Credit and Charge Card Statistics (Last updated 14 Nov 2011) (since August 2002, when the Reserve Bank first published this information, the aggregate amount of balances accruing interest has consistently accounted for a majority of the total balances outstanding).

Revolvers’, who make up the other category of credit card user (and who account for the majority of total outstanding balances on credit cards), pay the minimum monthly repayments or some larger fraction of the outstanding balance and are exposed to the typically high interest rates levied on the unpaid amount.5"

5 The 2011 Dunn and Bradstreet Consumer Credit Expectations Survey found that 34% of Australian households expect to face some level of difficulty meeting credit card repayments, with 8% of participants stating that meeting repayments would be ‘very difficult’: Dunn and Bradstreet, Consumer Debt Expectation Survey (June 2011) 34. The 2010 Australian Debt Study found that 12% of survey participants had missed a minimum credit card bill repayment: Galaxy Research, Australian Debt Study Report, March 2010.

Credit Card Debt Accruing Interest notes:

“In the June quarter of 2015, new credit card transactions averaged around $24 billion per month.  At the end of June, the total level of credit card debt was $51.5 billion (Graph 11). Of this amount, $33.1 billion, or around 65 per cent was bearing interest. A simple calculation would suggest that around 75-80 per cent of transactions on credit cards do not accrue interest. That is, interest-paying ‘revolvers’ account for about 30-40 per cent of accounts, about 20-25 per cent of transactions, but close to two-thirds of the outstanding stock of debt.9”   Extract from Submission 20 by the RBA

"Seventy-three per cent of credit card holders participating in the survey reported that they typically paid off their account in full by the due date each month (within the interest-free period). While this implies that only 27 per cent of cardholders pay interest charges, some industry estimates suggest that a slightly higher proportion (between 30 and 40 per cent) of cardholders pay interest; it is possible that survey responses reflect hoped-for rather than actual behaviour."    Extract from Submission 20 by the RBA

The RBA's 2013 Consumer Use Survey showed that 73 per cent of cardholders participating in the survey typically pay off their account in full within the interest free period, implying that 27 per cent typically do not.  Industry estimates suggest the proportion of cardholders who typically pay interest is slightly higher, at between 30 and 40 per cent.  The RBA ventured that the gap between its survey results and industry data may reflect hoped-for, rather than actual behaviour on the part of consumers.22"

Transactors

Credit card Transactors make only a very small contribution to the revenues earned by credit card issuers (Table 5). Transactors pay, at most, an annual fee to hold a credit card but receive interest-free credit and may be eligible for loyalty points which accrue in proportion to the value spent on their credit card.  Around one quarter of credit card balances outstanding do not attract interest. Based on information provided to the Joint Study by card scheme members, revenues received from transactors from annual fees fall short of the cost of providing the interest-free period and loyalty points by around $90 million a year. That is, Transactors are subsidised by this amount each year.

The below extract from RBA's Consultation Document titled Executive Summary - Reform of Credit Card Schemes in Australia: RBA's "A Consultation Document" – Dec 2001 notes -

* under point 6 of 'Introduction' that some Credit Cardholders enjoy the convenience of their Revolving Line/s of Credit without materially contributing to Credit Card Issuers' operating costs:

"Within the latter group, there is a third group which directly contributes very little to the costs of credit card schemes – these are the cardholders (known as Transactors) who settle their credit card account in full each month.  Although they normally pay an annual fee, they pay no transactions fees, enjoy the benefit of an interest-free period and in many cases earn loyalty points for each transaction."

*  on page 15:

"The other two-thirds of total issuing revenues is generated by cardholders who make use of the revolving line of credit (“revolvers”), that is, who do not pay off their accounts by the end of the interest-free period.  Preliminary data from the Reserve Bank’s new payments system collection indicate that about three-quarters of credit card outstandings are interest-bearing.  Credit cardholders who use the credit card purely as a payment instrument (“transactors”), that is, who pay off their balance by the end of the interest-free period, make only a very small contribution to total issuing revenues, mainly through annual fees."

Many Transactors are Convenient Free Riders that enjoy considerable convenience of 'swiping their plastic' (reliant upon costly electronic infrastructure of the Four Party Schemes and Three-Party Schemes) to make hundreds of Purchases each year, and not pay for their Purchases for up to 55 days.  The majority of Transactors make Purchases that aggregate to over $20,000 pa.  Many receive over $100 per year in Reward Programme Points - income tax and FBT free.  Some claim their Annual Cardholder Fee as a tax deduction.

 

The American Express Platinum Business Card has an Annual Fee of $1,500 (tax deductible) and provides copious untaxed personal income.  It "..... would cease to exist if and when the ATO required recipients of the flyer-point income-in-kind to declare it as income and pay tax on it."

Revolvers

Financially Uneducated And Vulnerable Australians notes that approx. 20% of Credit Cardholders, which include Persistent Revolvers and some Occasional Revolvers, in Australia who are over 18 years of age and -

1.         Lack Financial Acumen due to possessing low Financial Literacy Capacity; and/or

2.        suffer from Compulsive Buying Disorder,

who have paid Interest And Penalty Fees Revenue on Credit Cards and are classified by the below mentioned Productivity Commission Staff Working Paper as 'level 1' or 'level 2' Financial Literacy Australians

The Senate - Economics References Committee's submission "Interest rates and informed choice in the Australian credit card market" - December 2015 notes:

"2.9 While the RBA advised that about 75 to 80 per cent of credit card transactions do not accrue interest, about 65 per cent of the total quantum of credit card debt (or, as noted above, $33.1 billion) is accruing interest.  To clarify, interest paying cardholders 'account for about 30–40 per cent of accounts, about 20–25 per cent of transactions, but close to two-thirds of the outstanding stock of debt'.9

Below are two an extracts from RBA Submission to the Senate Inquiry into Matters Relating to Credit Card Interest Rates - Aug 2015:

"Seventy-three per cent of credit card holders participating in the survey reported that they typically paid off their account in full by the due date each month (within the interest-free period).  While this implies that only 27 per cent of cardholders pay interest charges, some industry estimates suggest that a slightly higher proportion (between 30 and 40 per cent) of cardholders pay interest; it is possible that survey responses reflect hoped-for rather than actual behaviour.  Subject to this caveat, the survey suggests that the proportion of Revolvers is somewhat higher for lower-income households than higher-income ones (Graph 7)."

 

    Occasional Revolvers Persistent Revolvers ORs PRs  Agg.  % of PRs
1st (lowest) Household income quartile      45% 55% 34 42      76 55.3%
2nd (second lowest) Household income quartile   55% 43% 46 35      81 43.2%
3rd (second highest) Household income quartile   66% 33% 44 22      66 33.3%
4th (highest) Household income quartile   80% 20% 46.5 11.5       58 19.8%
    246% 152%        
    251% 61.87% Occasional Revolvers        
    149% 38.13% Persistent Revolvers        
    400% 100.00%          

 

 

Casual empiricism of the above (Graph 7) as calculated in the immediately above table suggests that approx. -

*          almost two thirds of Revolvers, referred to by the RBA as Occasional Revolvers, pay interest occasionally.

*          over one third of Revolvers, referred to by the RBA as Persistent Revolvers, pay 17% Interest (average) on 100% of their Credit Card Debt.

 

Improving consumer outcomes and enhancing competition - Aust Govt - May 2016

"According to the Australian Bankers’ Association, around 20 per cent of credit card accounts in 2014 — over 3 million accounts — had outstanding balances of over $7,500. Around 6 per cent of accounts had balances of over $15,000.[2] Not all of these balances will be incurring interest. However, the Reserve Bank of Australia estimates that 30 to 40 per cent of credit card accounts incur interest and that credit card users who incur interest charges have larger balances than users who do not pay interest.[1]

[1]     As at February 2016, there were around $52 billion of balances across 16 million credit card accounts. Of these balances, $33 billion are incurring interest. Given that around 35 per cent of accounts are typically not paid in full, this suggests that the average balance on an account incurring interest is $5,800, while the average balance on an account not incurring interest is $1,800.

RBA's Submission to the Senate Inquiry into Matters Relating to Credit Card Interest Rates - August 2015 noted:

"In the June quarter of 2015, new credit card transactions averaged around $24 billion per month.  At the end of June, the total level of credit card debt was $51.5 billion (Graph 11).  Of this amount, $33.1 billion, or around 65 per cent was bearing interest.  A simple calculation would suggest that around 75-80 per cent [(51.5–33.1) ÷ 24 ≈ 0.77%] of transactions on credit cards do not accrue interest.  That is, interest-paying ‘Revolvers’ account for about 30-40 per cent of accounts, about 20-25 per cent [1.00 - 0.77 0.23%] of transactions, but close to two-thirds of the outstanding stock of debt.9"

Below is an extract from Australian Treasury’s Submission to Senate Economics References Committee - August 2015

           "According to a 2013 RBA survey, only around 30 per cent of credit card users reported that they pay interest on their credit card balances (the ‘Revolvers’)."

See:  Occasional Revolvers  Persistent Revolvers