Defined Terms and Documents  

CANSTAR Credit Cards Star Rating - Report #24 - April 2013

YOUR GUIDE TO PRODUCT EXCELLENCE

AT LEAST $17 BILLION IN INTEREST OVER THE PAST FIVE YEARS

With around $50 billion currently owed on credit cards – and $36 billion of that accruing interest – there is no doubt that our love affair with the plastic fantastic continues.

Notwithstanding the low interest rate environment and our improved personal saving profile, our analysis of official statistics reveal that Australians have paid between $16.9 billion at a minimum and $37.1 billion as a maximum in credit card interest charges over the past five years. Based on the average credit card interest rate each month across all providers, the average amount of credit card interest paid over the past five years is approximately $28.4 billion.

The graph below shows what the maximum interest paid and minimum interest paid per month would be, based on the lowest-rate card on the market at the time, the highest-rate card on the market at the time and the average interest rate charged across all providers.

IN THIS REPORT

We research & rate:

• 181 credit cards offered by

• 67 lenders

to determine the cards offering the best value for consumers across four spending profiles.

The Federal Government’s National Consumer Credit Protection (NCCP) Act, which came into effect in July last year, offers some protection for credit card users, including:

•     A ban on invitations to increase your credit limit, unless you have agreed to receive these invitations.

•     No fee on a new card when your card goes above the credit limit, without first getting your agreement.

•     Provision of a 'key facts sheet' when you apply for a credit card. The facts sheet contains:

o How the minimum monthly repayment will be calculated

o Any annual and late payment fees and the interest rate that applies to purchases, cash advances and balance transfers

o Any promotional interest rate

o The length of any interest-free period

Another more recent development relates to surcharge costs. In 2003 the RBA imposed Standards requiring the card schemes to remove their ‘no-surcharge’ rules. This meant that businesses, if they desired, could charge a surcharge to customers who paid by credit card. The RBA has now varied its surcharging Standards to allow card scheme rules to limit the surcharge a business sets to ‘the reasonable cost of acceptance’. Currently this is self-regulated, however if enforced by the credit card providers, this could potentially reduce the transactional costs to consumers by millions of dollar per annum. According to RBA data, the average net fee incurred by merchants currently is:

As at Dec 2012, the average merchant fee charged by Credit Card Types:

*    MasterCard and Visa 0.84%

*    American Express 1.81%

*    Diners Club 2.08%

Source: RBA Average merchant fees for debit, credit and charge cards

HOW DO WE USE OUR CREDIT CARDS?

The credit card market overall has remained stable over the twelve months since our last credit card star ratings report, with no significant fluctuation in the number of cards or providers. At a product level, there is a continued push towards removing the “gold” level of credit card, with consumers being transferred to platinum or black cards instead.

Different credit card users have different spending habits and therefore value different aspects of their credit card. In recognition of these differences, the CANSTAR credit card star ratings methodology reflects a range of spending styles and credit card usage.

Profile Name Description

  1. Big Spender A monthly spend of $5,000 or more, with the balance paid off in full at the end of each month.

  2. Everyday Spender A monthly spend of approximately $2,000, with the balance paid off in full at the end of each month.

  3. Occasional Spender An occasional large purchase that is slowly paid off over time.

  4. Habitual Spender Continual spending on credit with a constant running balance that accrues interest.

These four different credit card user profiles broadly cover the majority of card spending and payment patterns in Australia. So what features should each “type” of user look for in a credit card? As a general rule:

Tip: Look for a card that provides features and perks that you use frequently. These may include free travel insurance, concierge service and a rewards program.

Beware: Cards aimed at big spenders have high interest rates, so a few missed payments, combined with a high annual fee, can negate the benefits you receive from the “extras”.

Tip: Look for a card that has a reasonable annual fee, has maximum interest-free days and a rewards program that provides benefits that are relevant to you.

Beware: Of high annual fees. Make sure that your annual spending attracts enough rewards to justify the annual fee.

Tip: Because you may have an ongoing balance for part of the year, try to find low rate card with a low or no annual fee. Look for interest free days but remember that they are null and void as soon as your fail to pay your full balance.

Beware: Steer clear of high-interest rewards cards as the additional costs would likely outweigh the rewards benefits.

Tip: Find a low rate card with a very low or no annual fee. If you can get a suitable card that offers instant rewards or discounts at places you regularly use, that’s even better.

Beware: Don’t be swayed by cards offering big rewards, as these usually come with big monthly interest rates and/or large annual fees.

WHO OFFERS OUTSTANDING VALUE?

There is no shortage of credit cards vying for your business. To help you compare the products available, CANSTAR has looked at 181 credit cards across 67 lenders, assessing the value for each category of spender. We have found:

• 18 credit cards which offer outstanding value for big spenders • 19 credit cards which offer outstanding value for everyday spenders

• 12 credit cards which offer outstanding value for occasional spenders

• 18 credit cards which offer outstanding value for habitual spenders

CANSTAR’s credit card star ratings is an invaluable starting point when creating a shopping list of credit cards that match your spending profile.

Cards rated five stars denote outstanding value.

COPYRIGHT

© CANSTAR Pty Limited ABN 21 053 646 165, 2008. The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR or not, unless with prior written permission from CANSTAR, which if provided, may be provided on conditions.

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you

BIG SPENDER

Company

 "outstanding value"

ANZ Rewards Platinum 19.39% 55 149.00 N/A 6000 No Max

Bankwest More Gold MasterCard 19.49% 55 89.00 N/A 5000 50000

Bankwest More Platinum MasterCard 19.49% 55 99.00 N/A 8000 100000

Bankwest Qantas Platinum MasterCard 19.49% 55 99.00 N/A 8000 No Max

BOQ Platinum Visa 20.74% 55 199.00 N/A 6000 30000

Citibank Emirates Platinum MasterCard 20.99% 55 229.00 N/A 5000 100000

Citibank Platinum 20.99% 55 199.00 N/A 8000 100000

Citibank Select Credit Card 20.74% 55 700.00 N/A 18000 100000

Citibank Signature 20.99% 55 395.00 N/A 15000 100000

Coles Coles MasterCard 19.99% 62 49.00 N/A 500 No Max

Coles Coles Platinum MasterCard 19.99% 62 49.00 N/A 8000 No Max

Commonwealth Bank Diamond Awards 20.24% 55 425.00 N/A 18000 No Max

Commonwealth Bank Gold Awards 20.24% 55 144.00 N/A 4000 No Max

Commonwealth Bank Platinum Awards 20.24% 55 280.00 N/A 8000 No Max

Credit Unions* Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

CUA Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

HSBC Platinum Credit Card 19.99% 55 129.00 N/A 6000 No Max

HSBC Platinum Qantas Credit Card 19.99% 55 199.00 N/A 6000 No Max

nab flybuys Rewards Card 19.49% 44 65.00 N/A 6000 No Max

Suncorp Bank Platinum Card 20.74% 55 199.00 N/A 6000 30000



American Express David Jones Card 20.74% 44 99.00 N/A 2000 25000

American Express Platinum Edge Credit Card 20.74% 55 149.00 N/A 3000 50000

American Express Qantas Ultimate Card 20.74% 44 450.00 N/A 5000 100000

ANZ Freq Flyer Platinum 19.39% 55 295.00 N/A 6000 No Max

ANZ Low Rate Platinum 13.14% 55 99.00 N/A 6000 No Max

ANZ Platinum 19.39% 55 87.00 20000 6000 No Max

ANZ Rewards 19.39% 44 89.00 N/A 1000 No Max

Bank of Melbourne Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

BankSA Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Bankwest Breeze Platinum MasterCard 11.99% 55 99.00 N/A 8000 No Max

Bankwest More MasterCard 19.49% 55 49.00 N/A 1000 25000

Bankwest Zero Platinum MasterCard 17.99% 55 0.00 N/A 8000 No Max

Citibank Clear Platinum Visa 11.99% 55 99.00 N/A 8000 60000

Coastline Credit Union Visa Rewarder 17.00% 55 52.00 12000 1000 25000

Commonwealth Bank Standard Awards 20.24% 55 89.00 N/A 500 No Max

Credit Unions* Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

CUA Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

nab Qantas Plus 19.99% 44 146.00 N/A 5000 500000

nab Qantas Rewards Premium 19.99% 44 250.00 N/A 6000 500000

nab Velocity Rewards Premium 19.99% 44 150.00 N/A 6000 No Max

Qantas Staff CU Lifestyle Plus 15.85% 46 0.00 N/A 1000 50000

Qantas Staff CU Visa Platinum Credit Card 18.99% 46 195.00 N/A 6000 50000

Qld Police Credit Union Bluey Rewarder Card 15.74% 55 48.00 8000 1000 25000

Queensland Country CredVisa Card 13.20% 55 39.00 N/A 500 No Max

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 1

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

BIG SPENDER

Company



St.George Bank Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Suncorp Bank Gold Card 20.50% 55 120.00 N/A 5000 25000

Virgin Money Velocity Flyer Credit Card 20.99% 44 129.00 N/A 6000 100000

Virgin Money Velocity High Flyer Credit Card 20.99% 44 289.00 N/A 6000 100000

Westpac 55 day Platinum Visa 19.59% 55 90.00 20000 6000 100000

Westpac Altitude 19.99% 45 100.00 N/A 1000 30000

Westpac Altitude Platinum 19.99% 45 150.00 N/A 6000 50000

Westpac earth Platinum 19.99% 45 125.00 N/A 8000 50000

Westpac Singapore Airlines Platinum Car 19.49% 45 250.00 N/A 8000 100000

Woolworths Limited Everyday Money 19.84% 55 49.00 N/A 1000 No Max

Woolworths Limited Everyday Rewards Qantas Cred 19.99% 55 89.00 N/A 8000 No Max



ADCU Low Rate Visa Card 10.99% 55 49.00 N/A 500 No Max

American Express Platinum Reserve Credit Card 20.74% 55 395.00 N/A 3000 50000

American Express Qantas Discovery Card 20.74% 44 0.00 N/A 2000 100000

American Express Qantas Premium Card 20.74% 44 249.00 N/A 5000 100000

American Express Velocity Gold Card 20.74% 44 199.00 N/A 3000 50000

American Express Velocity Platinum Card 20.74% 44 349.00 N/A 3000 100000

ANZ Balance Visa 14.39% 55 79.00 N/A 1000 15000

ANZ First 19.39% 44 30.00 N/A 1000 No Max

ANZ Frequent Flyer 19.39% 44 95.00 N/A 1000 No Max

ANZ Low Rate 13.14% 55 58.00 N/A 1000 15000

Bank of Melbourne Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

Bank of Melbourne Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

Bank of Melbourne Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

BankSA Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

BankSA Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

BankSA Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Bankwest Breeze Gold MasterCard 11.99% 55 89.00 N/A 5000 50000

Bankwest Breeze MasterCard 11.99% 55 59.00 N/A 1000 25000

Bankwest Qantas Classic MasterCard 19.49% 55 49.00 N/A 1000 No Max

Bankwest Qantas Gold MasterCard 19.49% 55 89.00 N/A 5000 No Max

Bankwest Zero Gold MasterCard 17.99% 55 0.00 N/A 5000 No Max

Bankwest Zero MasterCard 17.99% 55 0.00 N/A 1000 25000

bcu Visa Bonus Rewarder 16.80% 55 40.00 N/A 500 No Max

Bendigo Bank Basic Black MasterCard/Visa 12.49% 44 45.00 N/A 500 50000

Bendigo Bank Ready Red MasterCard/Visa 19.99% 44 45.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Rewards 19.64% 55 60.00 N/A 500 50000

Commonwealth Bank Low Fee Gold MasterCard 19.74% 55 90.00 10000 4000 No Max

Commonwealth Bank Low Fee MasterCard 19.74% 55 24.00 1000 500 No Max

Commonwealth Bank Low Rate Gold MasterCard 12.99% 55 120.00 N/A 4000 No Max

Commonwealth Bank Low Rate MasterCard 12.99% 55 78.00 N/A 500 No Max

Community First CU Low Rate Visa Cred Card 9.50% 55 40.00 N/A 1000 15000

Community First CU McGrath Pink Visa Card 9.50% 55 40.00 N/A 1000 15000

Credit Union SA Visa Credit Card 10.49% 55 10.00 N/A 1000 20000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 2

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

BIG SPENDER

Company



Credit Unions* Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

CUA Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

First Option Credit Union Cash Rewards Visa Credit Card 15.99% 45 36.00 N/A 500 20000

GE Money 28 Degrees MasterCard 20.99% 55 0.00 N/A 500 No Max

GE Money GO MasterCard 21.74% 62 59.00 N/A 1000 25000

Greater Building Society Credit Card 10.25% 55 40.00 10000 1000 25000

Horizon Credit Union Visa Credit Card 12.95% 45 0.00 N/A 1000 30000

HSBC Classic Credit Card 20.50% 55 59.00 N/A 1000 No Max

Hume Building Society Gold 17.95% 55 60.00 12000 7500 50000

Hume Building Society Loyalty 17.95% 55 30.00 8000 500 20000

Hume Building Society Value 13.15% 55 0.00 N/A 500 20000

Hunter United Credit Un Visa Credit Card 11.49% 55 59.00 N/A 1000 20000

Intech Credit Union Titanium Visa 55 12.30% 55 46.00 N/A 1000 30000

Jetstar MasterCard 13.99% 55 59.00 N/A 2000 50000

Jetstar Platinum MasterCard 19.99% 55 149.00 N/A 8000 100000

Macquarie Bank Hilton Platinum Card 20.95% 55 295.00 N/A 6000 No Max

Macquarie Bank Visa Platinum Card 20.95% 55 200.00 N/A 6000 No Max

Macquarie Credit Union Visa Credit Card 13.54% 55 15.00 N/A 1000 10000

nab Gold MasterCard/Visa 19.49% 44 90.00 N/A 6000 No Max

nab Low Fee MasterCard 19.49% 44 30.00 N/A 500 No Max

nab Low Rate Card 13.99% 55 59.00 N/A 500 No Max

nab Qantas Rewards 19.99% 44 65.00 N/A 500 500000

nab Velocity Rewards 19.99% 44 65.00 N/A 500 No Max

Newcastle Permanent Value+ Credit Card 12.24% 55 49.00 N/A 500 20000

People's Choice Credit UnCharity Credit Card 15.95% 62 40.00 N/A 1000 No Max

People's Choice Credit UnVisa Credit Card 15.95% 62 40.00 N/A 1000 No Max

Police Credit Visa Credit Gold 16.95% 55 50.00 N/A 5000 30000

Police Credit Visa Credit Silver 11.95% 44 0.00 N/A 1000 10000

Qantas Staff CU Lifestyle 12.49% 0 0.00 N/A 1000 50000

Qld Police Credit Union Bluey Card 12.74% 55 25.00 8000 1000 25000

Select Credit Union Super Credit Card 10.99% 55 30.00 N/A 1000 20000

SGE Credit Union Classic Solutions 12.95% 45 50.00 N/A 1000 10000

SGE Credit Union Gold Solutions 14.95% 55 100.00 N/A 5000 20000

St.George Bank Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

St.George Bank Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

St.George Bank Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Teachers Mutual Bank Teachers Credit Card 11.50% 55 0.00 N/A 1000 25000

Victoria Teachers Mutual Visa Classic Credit Card 13.19% 55 0.00 N/A 500 No Max

Victoria Teachers Mutual Visa Platinum Credit Card 9.99% 55 84.00 N/A 6000 No Max

Westpac 55 day MasterCard/Visa 19.59% 55 30.00 10000 1000 30000

Westpac earth 19.99% 45 75.00 N/A 1000 No Max

Westpac Low Rate MasterCard/Visa 13.49% 55 45.00 N/A 1000 30000



bankmecu Visa Credit Card 13.39% 55 0.00 N/A 1000 No Max

bcu Classic Visa Card 11.80% 55 40.00 N/A 500 No Max

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 3

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

BIG SPENDER

Company



Bendigo Bank Gold Visa 19.99% 55 85.00 N/A 10000 50000

Bendigo Bank RSPCA Rescue Visa 15.49% 40 24.00 N/A 500 50000

BOQ Low Rate Visa Card 13.49% 55 55.00 N/A 2000 20000

Defence Bank True Blue Credit Card 11.74% 55 45.00 N/A 1000 25000

ECU Australia Low Rate Visa Credit Card 13.50% 55 48.00 N/A 1000 50000

First Option Credit Union Standard Visa Credit Card 13.49% 45 18.00 N/A 500 20000

GE Money eco MasterCard 20.49% 55 49.00 N/A 500 20000

GE Money Gem Visa 22.99% 55 99.00 N/A 1000 No Max

GE Money Low Rate MasterCard 15.49% 55 58.00 N/A 500 No Max

Heritage Bank Visa Classic Basic 16.75% 55 18.00 10000 1000 10000

Heritage Bank Visa Classic No Frills 11.80% 0 0.00 N/A 1000 10000

Heritage Bank Visa Classic Rewards 16.75% 55 48.00 N/A 1000 10000

Heritage Bank Visa Gold Basic 16.75% 55 36.00 20000 5000 50000

Heritage Bank Visa Gold No Frills 11.80% 0 0.00 N/A 5000 50000

HSBC Credit Card 17.99% 55 0.00 N/A 1000 No Max

Macquarie Bank Visa Gold Card 20.95% 55 130.00 N/A 2000 50000

Macquarie Bank Visa RateSaver Card 14.95% 55 69.00 N/A 2000 50000

ME Bank MasterCard 12.25% 44 49.00 7500 1000 15000

Myer Myer Visa Card 20.69% 62 69.00 N/A 1000 No Max

P&N Bank Easypay Visa 11.99% 45 40.00 N/A 500 No Max

SCU Low Rate Visa Credit Card 10.49% 55 30.00 N/A 1000 No Max

Suncorp Bank Standard Card 12.74% 0 55.00 N/A 2000 20000

Virgin Money No Annual Fee Credit Card 18.99% 44 0.00 N/A 2000 10000

Bank of Melbourne No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

bankmecu Low Rate Visa CreditCard 10.39% 0 59.00 N/A 1000 No Max

BankSA No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

Coastline Credit Union Visa Credit Card 17.50% 0 0.00 N/A 500 No Max

Heritage Bank Visa Gold Rewards 16.75% 55 90.00 N/A 5000 50000

SERVICE ONE Members BVisa 15.25% 0 0.00 N/A 500 10000

St.George Bank No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

*Credit Unions includes the following financial institutions: Catalyst Mutual

Community CPS Australia

Companion CU

FCCS Credit Union

Holiday Coast CU

Illawarra CU NSW

IMB

MyState Financial

QT Mutual Bank

Queenslanders CU

SERVICE ONE Members Bank

Sutherland Credit Union

Unicredit-WA

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 4

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

EVERYDAY SPENDER

Company

 "outstanding value"

ANZ Rewards Platinum 19.39% 55 149.00 N/A 6000 No Max

Bankwest More Gold MasterCard 19.49% 55 89.00 N/A 5000 50000

Bankwest More Platinum MasterCard 19.49% 55 99.00 N/A 8000 100000

Bankwest Qantas Platinum MasterCard 19.49% 55 99.00 N/A 8000 No Max

Citibank Platinum 20.99% 55 199.00 N/A 8000 100000

Coastline Credit Union Visa Rewarder 17.00% 55 52.00 12000 1000 25000

Coles Coles MasterCard 19.99% 62 49.00 N/A 500 No Max

Coles Coles Platinum MasterCard 19.99% 62 49.00 N/A 8000 No Max

Commonwealth Bank Standard Awards 20.24% 55 89.00 N/A 500 No Max

Credit Unions* Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

Credit Unions* Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

CUA Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

Hume Building Society Gold 17.95% 55 60.00 12000 7500 50000

Hume Building Society Loyalty 17.95% 55 30.00 8000 500 20000

Jetstar Platinum MasterCard 19.99% 55 149.00 N/A 8000 100000

nab flybuys Rewards Card 19.49% 44 65.00 N/A 6000 No Max

Qantas Staff CU Lifestyle 12.49% 0 0.00 N/A 1000 50000

Qantas Staff CU Lifestyle Plus 15.85% 46 0.00 N/A 1000 50000

Qld Police Credit Union Bluey Rewarder Card 15.74% 55 48.00 8000 1000 25000

Teachers Mutual Bank Teachers Credit Card 11.50% 55 0.00 N/A 1000 25000



American Express David Jones Card 20.74% 44 99.00 N/A 2000 25000

American Express Qantas Discovery Card 20.74% 44 0.00 N/A 2000 100000

ANZ Platinum 19.39% 55 87.00 20000 6000 No Max

ANZ Rewards 19.39% 44 89.00 N/A 1000 No Max

Bank of Melbourne Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

BankSA Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Bankwest More MasterCard 19.49% 55 49.00 N/A 1000 25000

Bankwest Zero Platinum MasterCard 17.99% 55 0.00 N/A 8000 No Max

bcu Visa Bonus Rewarder 16.80% 55 40.00 N/A 500 No Max

Citibank Clear Platinum Visa 11.99% 55 99.00 N/A 8000 60000

Commonwealth Bank Low Fee Gold MasterCard 19.74% 55 90.00 10000 4000 No Max

CUA Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

First Option Credit Union Cash Rewards Visa Credit Card 15.99% 45 36.00 N/A 500 20000

Greater Building Society Credit Card 10.25% 55 40.00 10000 1000 25000

Horizon Credit Union Visa Credit Card 12.95% 45 0.00 N/A 1000 30000

HSBC Platinum Qantas Credit Card 19.99% 55 199.00 N/A 6000 No Max

Jetstar MasterCard 13.99% 55 59.00 N/A 2000 50000

Myer Myer Visa Card 20.69% 62 69.00 N/A 1000 No Max

nab Qantas Plus 19.99% 44 146.00 N/A 5000 500000

nab Qantas Rewards 19.99% 44 65.00 N/A 500 500000

nab Velocity Rewards 19.99% 44 65.00 N/A 500 No Max

nab Velocity Rewards Premium 19.99% 44 150.00 N/A 6000 No Max

Police Credit Visa Credit Silver 11.95% 44 0.00 N/A 1000 10000

Qld Police Credit Union Bluey Card 12.74% 55 25.00 8000 1000 25000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 5

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

EVERYDAY SPENDER

Company



Queensland Country CredVisa Card 13.20% 55 39.00 N/A 500 No Max

St.George Bank Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Suncorp Bank Gold Card 20.50% 55 120.00 N/A 5000 25000

Virgin Money Velocity Flyer Credit Card 20.99% 44 129.00 N/A 6000 100000

Virgin Money Velocity High Flyer Credit Card 20.99% 44 289.00 N/A 6000 100000

Westpac 55 day Platinum Visa 19.59% 55 90.00 20000 6000 100000

Westpac Altitude 19.99% 45 100.00 N/A 1000 30000

Westpac Altitude Platinum 19.99% 45 150.00 N/A 6000 50000

Westpac earth Platinum 19.99% 45 125.00 N/A 8000 50000

Westpac Singapore Airlines Platinum Car 19.49% 45 250.00 N/A 8000 100000

Woolworths Limited Everyday Money 19.84% 55 49.00 N/A 1000 No Max

Woolworths Limited Everyday Rewards Qantas Cred 19.99% 55 89.00 N/A 8000 No Max



ADCU Low Rate Visa Card 10.99% 55 49.00 N/A 500 No Max

American Express Platinum Edge Credit Card 20.74% 55 149.00 N/A 3000 50000

American Express Platinum Reserve Credit Card 20.74% 55 395.00 N/A 3000 50000

American Express Velocity Gold Card 20.74% 44 199.00 N/A 3000 50000

American Express Velocity Platinum Card 20.74% 44 349.00 N/A 3000 100000

ANZ Balance Visa 14.39% 55 79.00 N/A 1000 15000

ANZ First 19.39% 44 30.00 N/A 1000 No Max

ANZ Freq Flyer Platinum 19.39% 55 295.00 N/A 6000 No Max

ANZ Frequent Flyer 19.39% 44 95.00 N/A 1000 No Max

ANZ Low Rate 13.14% 55 58.00 N/A 1000 15000

ANZ Low Rate Platinum 13.14% 55 99.00 N/A 6000 No Max

Bank of Melbourne Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

Bank of Melbourne Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

Bank of Melbourne Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

bankmecu Visa Credit Card 13.39% 55 0.00 N/A 1000 No Max

BankSA Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

BankSA Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

BankSA Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Bankwest Breeze Gold MasterCard 11.99% 55 89.00 N/A 5000 50000

Bankwest Breeze MasterCard 11.99% 55 59.00 N/A 1000 25000

Bankwest Breeze Platinum MasterCard 11.99% 55 99.00 N/A 8000 No Max

Bankwest Qantas Classic MasterCard 19.49% 55 49.00 N/A 1000 No Max

Bankwest Qantas Gold MasterCard 19.49% 55 89.00 N/A 5000 No Max

Bankwest Zero Gold MasterCard 17.99% 55 0.00 N/A 5000 No Max

Bankwest Zero MasterCard 17.99% 55 0.00 N/A 1000 25000

Bendigo Bank Basic Black MasterCard/Visa 12.49% 44 45.00 N/A 500 50000

Bendigo Bank Ready Red MasterCard/Visa 19.99% 44 45.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Rewards 19.64% 55 60.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Visa 15.49% 40 24.00 N/A 500 50000

BOQ Blue Visa 20.74% 44 60.00 N/A 2000 7500

BOQ Platinum Visa 20.74% 55 199.00 N/A 6000 30000

Citibank Emirates Platinum MasterCard 20.99% 55 229.00 N/A 5000 100000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 6

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

EVERYDAY SPENDER

Company



Citibank Select Credit Card 20.74% 55 700.00 N/A 18000 100000

Citibank Signature 20.99% 55 395.00 N/A 15000 100000

Commonwealth Bank Diamond Awards 20.24% 55 425.00 N/A 18000 No Max

Commonwealth Bank Gold Awards 20.24% 55 144.00 N/A 4000 No Max

Commonwealth Bank Low Fee MasterCard 19.74% 55 24.00 1000 500 No Max

Commonwealth Bank Low Rate Gold MasterCard 12.99% 55 120.00 N/A 4000 No Max

Commonwealth Bank Low Rate MasterCard 12.99% 55 78.00 N/A 500 No Max

Commonwealth Bank Platinum Awards 20.24% 55 280.00 N/A 8000 No Max

Community First CU Low Rate Visa Cred Card 9.50% 55 40.00 N/A 1000 15000

Community First CU McGrath Pink Visa Card 9.50% 55 40.00 N/A 1000 15000

Credit Union SA Visa Credit Card 10.49% 55 10.00 N/A 1000 20000

Credit Unions* Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

CUA Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

First Option Credit Union Standard Visa Credit Card 13.49% 45 18.00 N/A 500 20000

GE Money 28 Degrees MasterCard 20.99% 55 0.00 N/A 500 No Max

GE Money GO MasterCard 21.74% 62 59.00 N/A 1000 25000

Heritage Bank Visa Classic Basic 16.75% 55 18.00 10000 1000 10000

Heritage Bank Visa Classic No Frills 11.80% 0 0.00 N/A 1000 10000

Heritage Bank Visa Gold Basic 16.75% 55 36.00 20000 5000 50000

Heritage Bank Visa Gold No Frills 11.80% 0 0.00 N/A 5000 50000

HSBC Classic Credit Card 20.50% 55 59.00 N/A 1000 No Max

HSBC Credit Card 17.99% 55 0.00 N/A 1000 No Max

HSBC Platinum Credit Card 19.99% 55 129.00 N/A 6000 No Max

Hume Building Society Value 13.15% 55 0.00 N/A 500 20000

Hunter United Credit Un Visa Credit Card 11.49% 55 59.00 N/A 1000 20000

Intech Credit Union Titanium Visa 55 12.30% 55 46.00 N/A 1000 30000

Macquarie Credit Union Visa Credit Card 13.54% 55 15.00 N/A 1000 10000

ME Bank MasterCard 12.25% 44 49.00 7500 1000 15000

nab Gold MasterCard/Visa 19.49% 44 90.00 N/A 6000 No Max

nab Low Fee MasterCard 19.49% 44 30.00 N/A 500 No Max

nab Low Rate Card 13.99% 55 59.00 N/A 500 No Max

nab Qantas Rewards Premium 19.99% 44 250.00 N/A 6000 500000

Newcastle Permanent Value+ Credit Card 12.24% 55 49.00 N/A 500 20000

People's Choice Credit UnCharity Credit Card 15.95% 62 40.00 N/A 1000 No Max

People's Choice Credit UnVisa Credit Card 15.95% 62 40.00 N/A 1000 No Max

Police Credit Visa Credit Gold 16.95% 55 50.00 N/A 5000 30000

Qantas Staff CU Visa Platinum Credit Card 18.99% 46 195.00 N/A 6000 50000

Select Credit Union Super Credit Card 10.99% 55 30.00 N/A 1000 20000

SGE Credit Union Gold Solutions 14.95% 55 100.00 N/A 5000 20000

St.George Bank Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

St.George Bank Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

St.George Bank Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Suncorp Bank Platinum Card 20.74% 55 199.00 N/A 6000 30000

Victoria Teachers Mutual Visa Classic Credit Card 13.19% 55 0.00 N/A 500 No Max

Victoria Teachers Mutual Visa Platinum Credit Card 9.99% 55 84.00 N/A 6000 No Max

Westpac 55 day MasterCard/Visa 19.59% 55 30.00 10000 1000 30000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 7

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

EVERYDAY SPENDER

Company



Westpac earth 19.99% 45 75.00 N/A 1000 No Max

Westpac Low Rate MasterCard/Visa 13.49% 55 45.00 N/A 1000 30000



American Express Qantas Premium Card 20.74% 44 249.00 N/A 5000 100000

Bank of Melbourne No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

BankSA No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

bcu Classic Visa Card 11.80% 55 40.00 N/A 500 No Max

Bendigo Bank Gold Visa 19.99% 55 85.00 N/A 10000 50000

BOQ Low Rate Visa Card 13.49% 55 55.00 N/A 2000 20000

Coastline Credit Union Visa Credit Card 17.50% 0 0.00 N/A 500 No Max

Defence Bank True Blue Credit Card 11.74% 55 45.00 N/A 1000 25000

ECU Australia Low Rate Visa Credit Card 13.50% 55 48.00 N/A 1000 50000

Encompass Credit Union Visa Credit Card 15.00% 55 36.00 N/A 1000 5000

GE Money Gem Visa 22.99% 55 99.00 N/A 1000 No Max

GE Money Low Rate MasterCard 15.49% 55 58.00 N/A 500 No Max

Macquarie Bank Hilton Platinum Card 20.95% 55 295.00 N/A 6000 No Max

Macquarie Bank Visa Platinum Card 20.95% 55 200.00 N/A 6000 No Max

P&N Bank Easypay Visa 11.99% 45 40.00 N/A 500 No Max

SCU Low Rate Visa Credit Card 10.49% 55 30.00 N/A 1000 No Max

SGE Credit Union Classic Solutions 12.95% 45 50.00 N/A 1000 10000

St.George Bank No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

Virgin Money No Annual Fee Credit Card 18.99% 44 0.00 N/A 2000 10000

American Express Qantas Ultimate Card 20.74% 44 450.00 N/A 5000 100000

bankmecu Low Rate Visa CreditCard 10.39% 0 59.00 N/A 1000 No Max

GE Money eco MasterCard 20.49% 55 49.00 N/A 500 20000

Heritage Bank Visa Classic Rewards 16.75% 55 48.00 N/A 1000 10000

Heritage Bank Visa Gold Rewards 16.75% 55 90.00 N/A 5000 50000

Macquarie Bank Visa Gold Card 20.95% 55 130.00 N/A 2000 50000

Macquarie Bank Visa RateSaver Card 14.95% 55 69.00 N/A 2000 50000

SERVICE ONE Members BVisa 15.25% 0 0.00 N/A 500 10000

Suncorp Bank Standard Card 12.74% 0 55.00 N/A 2000 20000

*Credit Unions includes the following financial institutions: Catalyst Mutual

Community CPS Australia

Companion CU

FCCS Credit Union

Holiday Coast CU

Illawarra CU NSW

IMB

MyState Financial

QT Mutual Bank

Queenslanders CU

SERVICE ONE Members Bank

Sutherland Credit Union

Unicredit-WA

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 8

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

HABITUAL SPENDER

Company

 "outstanding value"

ADCU Low Rate Visa Card 10.99% 55 49.00 N/A 500 No Max

bankmecu Low Rate Visa CreditCard 10.39% 0 59.00 N/A 1000 No Max

Bankwest Breeze Gold MasterCard 11.99% 55 89.00 N/A 5000 50000

Bankwest Breeze MasterCard 11.99% 55 59.00 N/A 1000 25000

Community First CU Low Rate Visa Cred Card 9.50% 55 40.00 N/A 1000 15000

Community First CU McGrath Pink Visa Card 9.50% 55 40.00 N/A 1000 15000

Credit Union SA Visa Credit Card 10.49% 55 10.00 N/A 1000 20000

Defence Bank True Blue Credit Card 11.74% 55 45.00 N/A 1000 25000

Greater Building Society Credit Card 10.25% 55 40.00 10000 1000 25000

Horizon Credit Union Visa Credit Card 12.95% 45 0.00 N/A 1000 30000

Hunter United Credit Un Visa Credit Card 11.49% 55 59.00 N/A 1000 20000

Intech Credit Union Titanium Visa 55 12.30% 55 46.00 N/A 1000 30000

Police Credit Visa Credit Silver 11.95% 44 0.00 N/A 1000 10000

Qld Police Credit Union Bluey Card 12.74% 55 25.00 8000 1000 25000

SCU Low Rate Visa Credit Card 10.49% 55 30.00 N/A 1000 No Max

Select Credit Union Super Credit Card 10.99% 55 30.00 N/A 1000 20000

Teachers Mutual Bank Teachers Credit Card 11.50% 55 0.00 N/A 1000 25000

Victoria Teachers Mutual Visa Platinum Credit Card 9.99% 55 84.00 N/A 6000 No Max



ANZ Low Rate 13.14% 55 58.00 N/A 1000 15000

ANZ Low Rate Platinum 13.14% 55 99.00 N/A 6000 No Max

Bank of Melbourne Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

bankmecu Visa Credit Card 13.39% 55 0.00 N/A 1000 No Max

BankSA Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

bcu Classic Visa Card 11.80% 55 40.00 N/A 500 No Max

Bendigo Bank Basic Black MasterCard/Visa 12.49% 44 45.00 N/A 500 50000

BOQ Low Rate Visa Card 13.49% 55 55.00 N/A 2000 20000

Commonwealth Bank Low Rate Gold MasterCard 12.99% 55 120.00 N/A 4000 No Max

Commonwealth Bank Low Rate MasterCard 12.99% 55 78.00 N/A 500 No Max

Credit Unions* Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

CUA Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

First Option Credit Union Standard Visa Credit Card 13.49% 45 18.00 N/A 500 20000

Heritage Bank Visa Classic No Frills 11.80% 0 0.00 N/A 1000 10000

Heritage Bank Visa Gold No Frills 11.80% 0 0.00 N/A 5000 50000

Hume Building Society Value 13.15% 55 0.00 N/A 500 20000

Macquarie Credit Union Visa Credit Card 13.54% 55 15.00 N/A 1000 10000

ME Bank MasterCard 12.25% 44 49.00 7500 1000 15000

nab Low Rate Card 13.99% 55 59.00 N/A 500 No Max

Newcastle Permanent Value+ Credit Card 12.24% 55 49.00 N/A 500 20000

P&N Bank Easypay Visa 11.99% 45 40.00 N/A 500 No Max

Qantas Staff CU Lifestyle 12.49% 0 0.00 N/A 1000 50000

Queensland Country CredVisa Card 13.20% 55 39.00 N/A 500 No Max

SGE Credit Union Classic Solutions 12.95% 45 50.00 N/A 1000 10000

St.George Bank Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Suncorp Bank Standard Card 12.74% 0 55.00 N/A 2000 20000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 9

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

HABITUAL SPENDER

Company



Victoria Teachers Mutual Visa Classic Credit Card 13.19% 55 0.00 N/A 500 No Max

Westpac Low Rate MasterCard/Visa 13.49% 55 45.00 N/A 1000 30000



ANZ Balance Visa 14.39% 55 79.00 N/A 1000 15000

ANZ First 19.39% 44 30.00 N/A 1000 No Max

ANZ Frequent Flyer 19.39% 44 95.00 N/A 1000 No Max

ANZ Platinum 19.39% 55 87.00 20000 6000 No Max

ANZ Rewards 19.39% 44 89.00 N/A 1000 No Max

ANZ Rewards Platinum 19.39% 55 149.00 N/A 6000 No Max

Bank of Melbourne Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Bank of Melbourne Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

Bank of Melbourne No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

Bank of Melbourne Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

BankSA Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

BankSA Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

BankSA No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

BankSA Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

Bankwest More Gold MasterCard 19.49% 55 89.00 N/A 5000 50000

Bankwest More MasterCard 19.49% 55 49.00 N/A 1000 25000

Bankwest Qantas Classic MasterCard 19.49% 55 49.00 N/A 1000 No Max

Bankwest Qantas Gold MasterCard 19.49% 55 89.00 N/A 5000 No Max

Bankwest Zero Gold MasterCard 17.99% 55 0.00 N/A 5000 No Max

Bankwest Zero MasterCard 17.99% 55 0.00 N/A 1000 25000

bcu Visa Bonus Rewarder 16.80% 55 40.00 N/A 500 No Max

Bendigo Bank Ready Red MasterCard/Visa 19.99% 44 45.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Rewards 19.64% 55 60.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Visa 15.49% 40 24.00 N/A 500 50000

Coastline Credit Union Visa Credit Card 17.50% 0 0.00 N/A 500 No Max

Coastline Credit Union Visa Rewarder 17.00% 55 52.00 12000 1000 25000

Commonwealth Bank Gold Awards 20.24% 55 144.00 N/A 4000 No Max

Commonwealth Bank Low Fee Gold MasterCard 19.74% 55 90.00 10000 4000 No Max

Commonwealth Bank Low Fee MasterCard 19.74% 55 24.00 1000 500 No Max

Commonwealth Bank Standard Awards 20.24% 55 89.00 N/A 500 No Max

Credit Unions* Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

CUA Rewards MasterCard 19.74% 55 90.00 N/A 5000 25000

ECU Australia Low Rate Visa Credit Card 13.50% 55 48.00 N/A 1000 50000

First Option Credit Union Cash Rewards Visa Credit Card 15.99% 45 36.00 N/A 500 20000

GE Money 28 Degrees MasterCard 20.99% 55 0.00 N/A 500 No Max

GE Money Low Rate MasterCard 15.49% 55 58.00 N/A 500 No Max

Heritage Bank Visa Classic Basic 16.75% 55 18.00 10000 1000 10000

Heritage Bank Visa Classic Rewards 16.75% 55 48.00 N/A 1000 10000

Heritage Bank Visa Gold Basic 16.75% 55 36.00 20000 5000 50000

Heritage Bank Visa Gold Rewards 16.75% 55 90.00 N/A 5000 50000

HSBC Credit Card 17.99% 55 0.00 N/A 1000 No Max

HSBC Platinum Credit Card 19.99% 55 129.00 N/A 6000 No Max

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 10

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

HABITUAL SPENDER

Company



Hume Building Society Loyalty 17.95% 55 30.00 8000 500 20000

Jetstar MasterCard 13.99% 55 59.00 N/A 2000 50000

Macquarie Bank Visa RateSaver Card 14.95% 55 69.00 N/A 2000 50000

nab flybuys Rewards Card 19.49% 44 65.00 N/A 6000 No Max

nab Gold MasterCard/Visa 19.49% 44 90.00 N/A 6000 No Max

nab Low Fee MasterCard 19.49% 44 30.00 N/A 500 No Max

nab Qantas Plus 19.99% 44 146.00 N/A 5000 500000

nab Qantas Rewards 19.99% 44 65.00 N/A 500 500000

nab Qantas Rewards Premium 19.99% 44 250.00 N/A 6000 500000

nab Velocity Rewards 19.99% 44 65.00 N/A 500 No Max

nab Velocity Rewards Premium 19.99% 44 150.00 N/A 6000 No Max

People's Choice Credit UnCharity Credit Card 15.95% 62 40.00 N/A 1000 No Max

People's Choice Credit UnVisa Credit Card 15.95% 62 40.00 N/A 1000 No Max

Police Credit Visa Credit Gold 16.95% 55 50.00 N/A 5000 30000

Qantas Staff CU Lifestyle Plus 15.85% 46 0.00 N/A 1000 50000

Qantas Staff CU Visa Platinum Credit Card 18.99% 46 195.00 N/A 6000 50000

Qld Police Credit Union Bluey Rewarder Card 15.74% 55 48.00 8000 1000 25000

SERVICE ONE Members BVisa 15.25% 0 0.00 N/A 500 10000

SGE Credit Union Gold Solutions 14.95% 55 100.00 N/A 5000 20000

St.George Bank Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

St.George Bank Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

St.George Bank No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

St.George Bank Platinum Visa Card 15.99% 55 89.00 N/A 6000 80000

Suncorp Bank Gold Card 20.50% 55 120.00 N/A 5000 25000

Virgin Money No Annual Fee Credit Card 18.99% 44 0.00 N/A 2000 10000

Westpac 55 day MasterCard/Visa 19.59% 55 30.00 10000 1000 30000

Westpac 55 day Platinum Visa 19.59% 55 90.00 20000 6000 100000

Westpac Altitude 19.99% 45 100.00 N/A 1000 30000

Westpac Altitude Platinum 19.99% 45 150.00 N/A 6000 50000

Westpac earth 19.99% 45 75.00 N/A 1000 No Max



American Express David Jones Card 20.74% 44 99.00 N/A 2000 25000

American Express Qantas Discovery Card 20.74% 44 0.00 N/A 2000 100000

ANZ Freq Flyer Platinum 19.39% 55 295.00 N/A 6000 No Max

BOQ Blue Visa 20.74% 44 60.00 N/A 2000 7500

Citibank Emirates Platinum MasterCard 20.99% 55 229.00 N/A 5000 100000

Coles Coles MasterCard 19.99% 62 49.00 N/A 500 No Max

Credit Unions* Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

CUA Platinum MasterCard 20.24% 55 179.00 N/A 6000 30000

GE Money eco MasterCard 20.49% 55 49.00 N/A 500 20000

GE Money Gem Visa 22.99% 55 99.00 N/A 1000 No Max

GE Money GO MasterCard 21.74% 62 59.00 N/A 1000 25000

HSBC Classic Credit Card 20.50% 55 59.00 N/A 1000 No Max

HSBC Platinum Qantas Credit Card 19.99% 55 199.00 N/A 6000 No Max

Macquarie Bank Hilton Platinum Card 20.95% 55 295.00 N/A 6000 No Max

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 11

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

HABITUAL SPENDER

Company



Macquarie Bank Visa Gold Card 20.95% 55 130.00 N/A 2000 50000

Macquarie Bank Visa Platinum Card 20.95% 55 200.00 N/A 6000 No Max

Myer Myer Visa Card 20.69% 62 69.00 N/A 1000 No Max

Suncorp Bank Platinum Card 20.74% 55 199.00 N/A 6000 30000

Virgin Money Velocity Flyer Credit Card 20.99% 44 129.00 N/A 6000 100000

Woolworths Limited Everyday Money 19.84% 55 49.00 N/A 1000 No Max

American Express Platinum Edge Credit Card 20.74% 55 149.00 N/A 3000 50000

American Express Platinum Reserve Credit Card 20.74% 55 395.00 N/A 3000 50000

American Express Qantas Premium Card 20.74% 44 249.00 N/A 5000 100000

American Express Qantas Ultimate Card 20.74% 44 450.00 N/A 5000 100000

American Express Velocity Gold Card 20.74% 44 199.00 N/A 3000 50000

American Express Velocity Platinum Card 20.74% 44 349.00 N/A 3000 100000

BOQ Platinum Visa 20.74% 55 199.00 N/A 6000 30000

Virgin Money Velocity High Flyer Credit Card 20.99% 44 289.00 N/A 6000 100000

*Credit Unions includes the following financial institutions: Catalyst Mutual

Community CPS Australia

Companion CU

FCCS Credit Union

Holiday Coast CU

Illawarra CU NSW

IMB

MyState Financial

QT Mutual Bank

Queenslanders CU

SERVICE ONE Members Bank

Sutherland Credit Union

Unicredit-WA

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 12

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

OCCASIONAL SPENDER

Company

 "outstanding value"

bankmecu Visa Credit Card 13.39% 55 0.00 N/A 1000 No Max

Community First CU Low Rate Visa Cred Card 9.50% 55 40.00 N/A 1000 15000

Community First CU McGrath Pink Visa Card 9.50% 55 40.00 N/A 1000 15000

Credit Union SA Visa Credit Card 10.49% 55 10.00 N/A 1000 20000

Heritage Bank Visa Classic No Frills 11.80% 0 0.00 N/A 1000 10000

Horizon Credit Union Visa Credit Card 12.95% 45 0.00 N/A 1000 30000

Hume Building Society Value 13.15% 55 0.00 N/A 500 20000

Macquarie Credit Union Visa Credit Card 13.54% 55 15.00 N/A 1000 10000

Police Credit Visa Credit Silver 11.95% 44 0.00 N/A 1000 10000

Qantas Staff CU Lifestyle 12.49% 0 0.00 N/A 1000 50000

Teachers Mutual Bank Teachers Credit Card 11.50% 55 0.00 N/A 1000 25000

Victoria Teachers Mutual Visa Classic Credit Card 13.19% 55 0.00 N/A 500 No Max



ADCU Low Rate Visa Card 10.99% 55 49.00 N/A 500 No Max

ANZ Low Rate 13.14% 55 58.00 N/A 1000 15000

Bankwest Breeze MasterCard 11.99% 55 59.00 N/A 1000 25000

Bankwest Zero MasterCard 17.99% 55 0.00 N/A 1000 25000

Bendigo Bank Basic Black MasterCard/Visa 12.49% 44 45.00 N/A 500 50000

Bendigo Bank RSPCA Rescue Visa 15.49% 40 24.00 N/A 500 50000

Commonwealth Bank Low Fee MasterCard 19.74% 55 24.00 1000 500 No Max

Commonwealth Bank Low Rate MasterCard 12.99% 55 78.00 N/A 500 No Max

Defence Bank True Blue Credit Card 11.74% 55 45.00 N/A 1000 25000

First Option Credit Union Standard Visa Credit Card 13.49% 45 18.00 N/A 500 20000

GE Money 28 Degrees MasterCard 20.99% 55 0.00 N/A 500 No Max

Greater Building Society Credit Card 10.25% 55 40.00 10000 1000 25000

HSBC Credit Card 17.99% 55 0.00 N/A 1000 No Max

Intech Credit Union Titanium Visa 55 12.30% 55 46.00 N/A 1000 30000

nab Low Rate Card 13.99% 55 59.00 N/A 500 No Max

Newcastle Permanent Value+ Credit Card 12.24% 55 49.00 N/A 500 20000

Qantas Staff CU Lifestyle Plus 15.85% 46 0.00 N/A 1000 50000

Qld Police Credit Union Bluey Card 12.74% 55 25.00 8000 1000 25000

Queensland Country CredVisa Card 13.20% 55 39.00 N/A 500 No Max

SCU Low Rate Visa Credit Card 10.49% 55 30.00 N/A 1000 No Max

Select Credit Union Super Credit Card 10.99% 55 30.00 N/A 1000 20000

Westpac Low Rate MasterCard/Visa 13.49% 55 45.00 N/A 1000 30000



ANZ Balance Visa 14.39% 55 79.00 N/A 1000 15000

ANZ First 19.39% 44 30.00 N/A 1000 No Max

Bank of Melbourne Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Bank of Melbourne Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

Bank of Melbourne No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

Bank of Melbourne Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

bankmecu Low Rate Visa CreditCard 10.39% 0 59.00 N/A 1000 No Max

BankSA Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 13

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

OCCASIONAL SPENDER

Company



BankSA Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

BankSA No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

BankSA Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Bankwest More MasterCard 19.49% 55 49.00 N/A 1000 25000

Bankwest Qantas Classic MasterCard 19.49% 55 49.00 N/A 1000 No Max

bcu Classic Visa Card 11.80% 55 40.00 N/A 500 No Max

Bendigo Bank RSPCA Rescue Rewards 19.64% 55 60.00 N/A 500 50000

BOQ Low Rate Visa Card 13.49% 55 55.00 N/A 2000 20000

Coastline Credit Union Visa Credit Card 17.50% 0 0.00 N/A 500 No Max

Coastline Credit Union Visa Rewarder 17.00% 55 52.00 12000 1000 25000

Coles Coles MasterCard 19.99% 62 49.00 N/A 500 No Max

Commonwealth Bank Low Fee Gold MasterCard 19.74% 55 90.00 10000 4000 No Max

Commonwealth Bank Low Rate Gold MasterCard 12.99% 55 120.00 N/A 4000 No Max

Commonwealth Bank Standard Awards 20.24% 55 89.00 N/A 500 No Max

Credit Unions* Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

CUA Low Rate MasterCard 12.99% 55 75.00 N/A 2000 15000

ECU Australia Low Rate Visa Credit Card 13.50% 55 48.00 N/A 1000 50000

Encompass Credit Union Visa Credit Card 15.00% 55 36.00 N/A 1000 5000

First Option Credit Union Cash Rewards Visa Credit Card 15.99% 45 36.00 N/A 500 20000

GE Money Low Rate MasterCard 15.49% 55 58.00 N/A 500 No Max

Heritage Bank Visa Classic Basic 16.75% 55 18.00 10000 1000 10000

Hume Building Society Loyalty 17.95% 55 30.00 8000 500 20000

Hunter United Credit Un Visa Credit Card 11.49% 55 59.00 N/A 1000 20000

Jetstar MasterCard 13.99% 55 59.00 N/A 2000 50000

ME Bank MasterCard 12.25% 44 49.00 7500 1000 15000

nab Low Fee MasterCard 19.49% 44 30.00 N/A 500 No Max

nab Qantas Rewards 19.99% 44 65.00 N/A 500 500000

nab Velocity Rewards 19.99% 44 65.00 N/A 500 No Max

P&N Bank Easypay Visa 11.99% 45 40.00 N/A 500 No Max

People's Choice Credit UnCharity Credit Card 15.95% 62 40.00 N/A 1000 No Max

People's Choice Credit UnVisa Credit Card 15.95% 62 40.00 N/A 1000 No Max

Qld Police Credit Union Bluey Rewarder Card 15.74% 55 48.00 8000 1000 25000

SGE Credit Union Classic Solutions 12.95% 45 50.00 N/A 1000 10000

St.George Bank Amplify Credit Card 18.74% 55 79.00 N/A 1000 80000

St.George Bank Gold Low Rate MasterCard/Visa 15.99% 55 79.00 N/A 4000 80000

St.George Bank No Annual Fee MasterCard/Visa 20.49% 0 0.00 N/A 500 40000

St.George Bank Vertigo MasterCard 13.24% 55 55.00 N/A 500 40000

Suncorp Bank Standard Card 12.74% 0 55.00 N/A 2000 20000

Virgin Money No Annual Fee Credit Card 18.99% 44 0.00 N/A 2000 10000

Westpac 55 day MasterCard/Visa 19.59% 55 30.00 10000 1000 30000

Westpac Altitude 19.99% 45 100.00 N/A 1000 30000

Westpac earth 19.99% 45 75.00 N/A 1000 No Max



American Express Qantas Discovery Card 20.74% 44 0.00 N/A 2000 100000

ANZ Frequent Flyer 19.39% 44 95.00 N/A 1000 No Max

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 14

your guide to product excellence

Credit Card Star Ratings

Spend to

Waive

Annual Fee

Rate

(as at

26/10/12)

Free

Days Annualised

Fee

Report Date: April 2013

Annual Fee ($)

(as at 26/10/12)

Product Maximum

Credit Limit ($)

Minimum

Rewards

Program

Availabe

We endeavour to include the majority of product providers in the market and to compare the product features most relevant to

consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor

every feature compared that is relevant to you

OCCASIONAL SPENDER

Company



ANZ Rewards 19.39% 44 89.00 N/A 1000 No Max

bcu Visa Bonus Rewarder 16.80% 55 40.00 N/A 500 No Max

Bendigo Bank Ready Red MasterCard/Visa 19.99% 44 45.00 N/A 500 50000

BOQ Blue Visa 20.74% 44 60.00 N/A 2000 7500

Commonwealth Bank Gold Awards 20.24% 55 144.00 N/A 4000 No Max

GE Money eco MasterCard 20.49% 55 49.00 N/A 500 20000

GE Money Gem Visa 22.99% 55 99.00 N/A 1000 No Max

GE Money GO MasterCard 21.74% 62 59.00 N/A 1000 25000

Heritage Bank Visa Classic Rewards 16.75% 55 48.00 N/A 1000 10000

HSBC Classic Credit Card 20.50% 55 59.00 N/A 1000 No Max

Macquarie Bank Visa Gold Card 20.95% 55 130.00 N/A 2000 50000

Macquarie Bank Visa RateSaver Card 14.95% 55 69.00 N/A 2000 50000

Myer Myer Visa Card 20.69% 62 69.00 N/A 1000 No Max

Woolworths Limited Everyday Money 19.84% 55 49.00 N/A 1000 No Max

American Express David Jones Card 20.74% 44 99.00 N/A 2000 25000

American Express Platinum Edge Credit Card 20.74% 55 149.00 N/A 3000 50000

American Express Platinum Reserve Credit Card 20.74% 55 395.00 N/A 3000 50000

American Express Velocity Gold Card 20.74% 44 199.00 N/A 3000 50000

American Express Velocity Platinum Card 20.74% 44 349.00 N/A 3000 100000

SERVICE ONE Members BVisa 15.25% 0 0.00 N/A 500 10000

*Credit Unions includes the following financial institutions: Catalyst Mutual

Community CPS Australia

Companion CU

FCCS Credit Union

Holiday Coast CU

Illawarra CU NSW

IMB

MyState Financial

QT Mutual Bank

Queenslanders CU

SERVICE ONE Members Bank

Sutherland Credit Union

Unicredit-WA

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 15

your guide to product excellence

Report Date: 2/05/2013, (All information is correct as at April 15th, 2013) Credit Card Star Ratings 2013 - page 16

your guide to product excellence

YOUR GUIDE TO PRODUCT EXCELLENCE

What are the CANSTAR credit card star ratings?

CANSTAR credit card star ratings are a sophisticated rating methodology, unique to CANSTAR, which compare the

dominant credit card products in Australia and present the results in a simple, user-friendly format.

Our rating methodology is transparent and extensive. The methodology compares all types of personal unsecured

credit cards in Australia and accounts for an array of characteristics such as;

Fees/Interest Rates No Free Days Standard Features

Premium Features Reward/Loyalty Programs No Frills

The results are reflected in a consumer-friendly 5-star concept, with five stars denoting a product that offers

outstanding value.

What are the Profiles used by CANSTAR credit card star ratings?

CANSTAR appreciates that credit card users have different spending habits and therefore value different aspects of

their credit card. In recognition of these differences, the CANSTAR credit card star ratings methodology has been

modified to reflect a range of spending styles and credit card usage.

Profile Name Description

Big Spender Do you Spend $5000 each month and then pay of your balance?

Everyday Spender Do you Spend $2000 each month and then pay of your card?

Occasional Spender Do you make the occasional big purchase and then slowly pay it off?

Habitual Spender Do you keep spending on your credit card before you have paid it

off?

CANSTAR has adopted four different credit card user profiles in an attempt to cover the majority of card spending and

payment patterns. The star ratings methodology differs for each profile in terms of the relative importance placed on

the fees and features of the cards assessed. For example the methodology recognises that interest rates will be more

important to someone who rarely pays off their card balance each month than they will be for someone who always

pays the balance owing on their card.

How does it work? How are the ‘stars’ calculated?

Each credit card reviewed for the CANSTAR credit card star ratings is awarded points for its comparative Costs and

for the array of positive Features attached to the card. These features include rewards programs, premium card

facilities, repayment capabilities and conditions attached to interest charging.

To arrive at the total score CANSTAR applies a weight (w) against the Cost score (C) and the Features score (F).

This weight will vary for each profile of credit card usage. The weight will reflect the relative importance of either costs

or features in determining the best card for the type of credit card usage and payment.

W1 COST SCORE ( C ) + W2 FEATURES SCORE ( F ) = TOTAL SCORE ( T )

METHODOLOGY

YOUR GUIDE TO PRODUCT EXCELLENCE 2

COST FEATURES

Profiles COST Cost over

12 months

Historical

Rates

FEATURES Product

features

Free days Min

Repayment

Habitual Spender 70% 50% 50% 30% 83% 0% 17%

Occasional

Spender

60% 70% 30% 40% 87% 13% 0%

Everyday Spender 35% 70% 30% 65% 90% (-2%) 10% (+2%) 0%

Big Spender 25% 70% 30% 75% 90% 10% 0%

Costs (C)

CANSTAR compares both current and historical credit card pricing data to calculate the COST (C) component of each product’s overall score. Current data is used to calculate the annual cost to the cardholder for using each card. The cost of each card varies depending on the characteristics of the spending profile. Below are some of the spending and revolving details used in the calculation of the cost of each credit card.

1) Current Data –includes a scenario for each of the four credit card spending profiles

Habitual Spender - spends $12,000 per year while revolving $6,000 (+$1000)

Everyday Spender - spends $24,000 per year and revolves $3000 for one month

Occasional Spender - spends $6,000 per year and revolves $750 four times a year

Big Spender - spends $60,000 per year and revolves $9,000 for one month

2) Historical Performance of Interest Rate – takes into account the product history in the last 6 months.

Features (F)

Each card Feature (F) is allocated points. Points are awarded for positive credit card traits such as no fees or greater

flexibility. The total features score for each category of information (eg repayment capabilities) is ranked and

weighted with each category contributing to the overall Features Score (F). As Features are relatively static, they are

not measured over time.

Weightings

The Costs and Features are weighted differently for each spending profile. This is done in recognition of the relative

importance of the different product components to each profile.

The methodology for each profile is subtly adjusted to account for the differences between them. The process

considers each profile separately and assigns weights representative of that profile (see table below). For the

Habitual spender for example, the rates and fees associated with a card account for 70% of that card’s total score and

Indexed Score

Product with the best pricing or

features will receive a full score

Cost Score

25-70%

Feature Score

30-75%

Cost over 12 months

Includes current interest rate & annual fee

Historical interest rates

6 months historical interest rates

Features

Eg, reward schemes, security

Min Repay/Int Free Days

Weightings:

YOUR GUIDE TO PRODUCT EXCELLENCE 3

the features account for the remaining 30%. The cards targeting this user demographic have fewer features, less

flexibility and compete mainly on pricing. The cards targeting the Big Spender on the other hand (eg. Gold, Platinum

or rewards cards) typically offer more features. The Big spender profile has therefore been adjusted so that features

account for 75% of the total score, while rates and fees account for 25%.

The Costs (C) plus Features (F) point scores are indexed and totalled to provide the Total Index Points. Together

they form the basis of the CANSTAR’s credit card star ratings.

FEATURES WEIGHTS USED IN STAR RATINGS SCORING

FEATURES CATEGORY

HABITUAL

SPENDER

OCCASIONAL

SPENDER

EVERYDAY

SPENDER BIG SPENDER

ADDTNL FEES & CHARGES 13% (+2%) 20% 5% 4.5%

CARD TERMS 20% 15% 7% 6%

LATE PYMT INT CHARGING 16% (+4%) 15.5% (+3.5%) 11.5% 10%

MERCHANT ACCEPTABILITY 14% 15% 9.5% 8%

CARD SECURITY 14% 15% 6.5% 5.5%

PREMIUM CARD FACILITIES 3% 3% 15.5% (+1%) 22%

REPAYMENT CAPABILITIES 7% 5% 3.5% 3%

REWARDS PROGRAM 3.5% 3.5% 35%* 35%**

SPECIAL PURCHASING POLICIES 9% (-6%) 3 (-3.5%) 3% (-1%) 3%

APPLICATION PROCESS 6.5% 5% 3.5% 3%

*based on $24k rewards star ratings (for companion cards, 35% of weight allocated to AMEX program, 65% to Visa/MasterCard)

**based on $60k rewards star rating ( for companion cards, 40% of weight allocated to AMEX program, 60% to Visa/MasterCard)

How are the stars awarded?

The total score received for each profile ranks the products. The stars are then awarded based on the distribution of

the scores according to the following guidelines. As you can see, only the products that obtain a score in the top 10%

of the of the score distribution receive a 5 star rating.

The results are reflected in a consumer-friendly CANSTAR star rating concept, with five stars denoting outstanding

value.

Does CANSTAR rate all products available in the market?

We endeavour to include the majority of product providers in the market and to compare the product features most

relevant to consumers in our ratings. However this process is not always possible and it may be that not every product

in the market is included in the rating nor every feature compared that is relevant to you.

How many products and financial institutions are analysed?

In order to calculate the ratings, CANSTAR analyses 212 Credit Card products from 53 financial institutions in

Australia. In addition, over 100 parts of a product are analysed which includes product parameters, flexibility and

YOUR GUIDE TO PRODUCT EXCELLENCE 4

operating terms and conditions.

How often are CANSTAR credit card star ratings re-rated?

All ratings are fully recalulated every six months based on the latest features offered by each institution. CANSTAR

also monitors rate changes on an ongoing basis.

Does CANSTAR rate other product areas?

CANSTAR researches, compares and rates the suite of banking and insurance products listed below. These star

ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to

consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds

consumer recognition of quality products across all categories. Please access the CANSTAR website at

www.canstar.com.au if you would like to view the latest star ratings reports of interest.

DISCLAIMER:

To the extent that any CANSTAR data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR Pty Ltd ABN 21

053 646 165 AFSL 312804 and does not take into account your individual investment objectives, financial circumstances or needs. Information provided

does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you

make any financial decision, you seek professional advice from a suitably qualified adviser. A Product Disclosure Statement relating to the product

should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR acknowledges that past

performance is not a reliable indicator of future performance. Please refer to CANSTAR’s FSG for more information at www.canstar.com.au.

All information contained herein shall not be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed or

resold, or stored for subsequent use for any purpose, in whole or in part, in any form or manner or by means whatsoever, by any person without

CANSTAR’s prior consent. All information obtained by CANSTAR from external sources is believed to be accurate and reliable. Under no

circumstances shall CANSTAR have any liability to any person or entity due to error (negligence or otherwise) or other circumstances or contingency

within or outside the control of CANSTAR or any of its directors, officers, employees or agents in connection with the procurement, collection,

compilation, analysis, interpretation, communication, publication, or delivery of any such information. Copyright 2012 CANSTAR Pty Ltd ABN 21 053

646.

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