| Business Plan Developer's Notes of
Heartmoves pamphlet 
 An integrated model linking 
health professionals and the fitness industry in the promotion of low to 
moderate intensity physical activity Physical 
activity for ‘at-risk’ populationsCardiovascular disease (CVD) accounts for a large proportion of all 
deaths in Australia, and the most 
prevalent
population risk factor for CVD is insufficient physical activity. There 
is a strong relationship between 
increased
physical activity and decreased risk of hypertension, hyperlipidaemia, diabetes 
and obesity or overweight.
 Additionally, physical activity interventions in individuals discharged from 
hospital with a cardiovascular diagnosis have been shown to reduce mortality and 
morbidity from cardiovascular disease.  In the Hunter region of NSW, there is an 
estimated 2,500 such discharges per year from public hospitals. Patients who 
have been hospitalised with a cardiac event usually have the opportunity to 
participate in rehabilitation programs.  However, 
there are limited maintenance 
programs available, despite the 
overwhelming evidence that regular sustained exercise is beneficial in the post 
rehabilitation phase of cardiovascular disease.
Many of these patients are not compliant 
with recommendations to continue with an exercise program without the ongoing 
support from a group leader and social motivation of group participation.  
In addition to this group of clients, the increasing rates of obesity, diabetes, 
sedentariness and falls in the elderly highlights the need for general low to 
moderate intensity exercise options, which are safe and appropriate.
 Why the 
fitness industry?Fitness centres were identified as an appropriate community setting 
to provide a low to moderate intensity exercise program, such as Heartmoves. 
Fitness centres have an acknowledged role in the provision of physical activity 
programs, with the advantages of central location and being serviced by public 
transport.  Fitness leaders were considered appropriate as Heartmoves leaders, 
due to their distribution in the community, established expertise in delivering 
exercise programs, and their current cardio-pulmonary resuscitation 
accreditation.
 Additionally, fitness leaders are registered with a state authority 
(www.fitnessnsw.com) that provides professional indemnity insurance and requires 
accredited continuing education to retain registration.  Fitness leaders 
can additionally deliver programs in community venues outside fitness centres.
 Links to 
general practitionersHealth professionals and in particular general practitioners (GPs) 
were identified as key stakeholder groups for Heartmoves due to their 
responsibility for -
 (i)         providing medical clearance to exercise; (ii)        managing secondary 
prevention of CVD, and  (iii)       increasing involvement in chronic disease management.  
 Since 80% of the population visit their GP at least once a year, well-informed 
GPs have the potential to opportunistically screen for physical inactivity among 
patients as well as to prescribe physical activity for the management of chronic 
illnesses such as CVD and diabetes.  Currently, there is under utilisation 
of fitness centres as a referral option for physical activity by GPs. This may 
be due to a history of poor perceptions in both sectors, which have impeded the 
useful flow of expertise, referrals and communication.
 Identified barriers to participation by the ‘at 
risk’ group in fitness centre programs
 
	
		| •  ‘Lycraphobia’. •  Lack of per session payment options.
 •  Only for ‘the young, the fit and the beautiful’.
 •  GP concerns about safety, risk management and litigation risk.
 •  Concerns about exercise intensity (with industry promotions such as 
		‘Go Hard or Go Home’ and
		‘Body Combat’).
 •  Lack of accredited specialised training for fitness
		leaders.
 •  Lack of screening tools.
 •  Concerns about adverse events and litigation.
 |    Aim and 
objectivesThe aim of the Heartmoves project was to
develop and implement a sustainable 
exercise program, which was open 
to everyone, but which met the 
specific needs of clients with CVD or with risk factors for CVD. The 
objectives of the Heartmoves project were to:
 1.   Evaluate the Heartmoves intervention in terms of its
quality and safety, acceptability, 
reach, and retention.
 2.   Determine the intervention’s effectiveness in increasing the proportion of 
fitness centre clients with CVD risk
 factors by 5% from baseline to follow-up.
 3.   Determine the intervention’s effectiveness in increasing the proportion of low 
to moderate intensity exercise classes offered by the fitness centres in the 
Hunter region from baseline to follow-up.
 The 
interventionThe intervention was designed through a consultative process with key 
stakeholders in the health and fitness sectors. The components were designed to 
address the identified barriers to participation by the ‘at risk’ group in 
fitness centre programs (see Box 1) and included:
 Heartmoves specialised training and 
accreditation course for fitness leaders
 ● Heartmoves leader training manual
 ● Heartmoves safety guidelines
 ● Heartmoves training workshop for fitness leaders delivered by a team of health 
professionals.
 Heartmoves leader resources
 ● pre-exercise assessment form (PEAF)
 ● feedback form to referring health professionals
 ● class attendance log
 ● safety protocols.
 Workshops
 ● general practitioners (CME)
 ● Allied Health professionals workshop (post rehabilitation maintenance)
 ● fitness centre managers.
 Marketing
 ● public launch during Heart Week
 ● demonstrations at Seniors Expo
 ● direct promotion to GPs
 ● newspaper articles
 ● poster and pamphlets
 ● fridge magnets and t-shirts.
 The 
evaluationSurveys
 Fitness Centre Managers’ Survey
 To determine Heartmoves effectiveness in increasing the 
proportion of low to moderate intensity exercise classes offered by fitness 
centres in the Hunter, a baseline survey of fitness centre managers was 
conducted with a follow-up survey conducted one year later.  
The baseline 
survey provided information about the initial nature of fitness centres in the 
Hunter and the follow-up measured any changes after the launch of the Heartmoves 
program.
 The surveys were conducted by telephone and included questions about 
characteristics of the fitness centre, staff
profile, types of programs offered, and procedures for health risk screening.
 Fitness Centre Clients’ Survey
 A baseline and follow-up survey of all clients exercising in all 
fitness centres in the Hunter region on a randomly
 selected day was conducted to determine the intervention’s effectiveness in 
increasing the proportion of general fitness centre clients with CVD risk 
factors. The questionnaire collected information about sociodemographic
characteristics (including age, gender, marital status, education, employment, 
and country of origin), and it
also collected information about cardiovascular risk profile including 
participation in physical activity, smoking status, body mass index (BMI), 
family history of CVD and previous history of CVD risk factors.
 Process level indicatorsQuality and safety
 ● ability of training course to gain endorsement and accreditation
 ● adherence to Heartmoves guidelines – two quality assurance (QA) audits
 ● adherence to pre-exercise screening procedure – audit of PEAFs.
 Acceptability
 ● the proportion of Heartmoves trained fitness leaders 
establishing a class
 ● enrolments in Heartmoves and satisfaction survey of clients
 ● proportion of fitness centres adopting Heartmoves and managers’ attitudes.
 Reach
 A number of indicators provided information about reach to, and 
through:
 ● Heartmoves participants
 ● fitness centre managers
 ● telephone line referral
 ● GPs and Allied Health professionals
 ● media coverage.
 Retention
 Audit of PEAFs and class attendance records of Heartmoves participants to 
determine retention rate at six months.
 ResultsHeartmoves attracted the target group it was designed for, older Australians and 
particularly those who either
have or are at risk of developing heart disease or diabetes.
 Heartmoves clients were found to be significantly different from the general 
fitness centre client group (see Figure 1).
 Additionally, ten percent of Heartmoves participants reported having attended a 
cardiac rehabilitation program
in the preceding year, and an additional 14% reported having attended a diabetes 
education program (indicating
that 24% of the participants had existing and recent cardiovascular disease or 
diabetes).
 Quality and safety, 
acceptability, reach and retentionQuality assurance and safety were fundamental components of the Heartmoves 
program:
 ● the leader training course content was endorsed by NHFA and accredited by 
fitnessnsw (15 CECs)
 ● the quality of the classes conducted by Heartmoves leaders were assessed by 
the Clinical Nurse Consultant
 (CNC) for Cardiac Rehabilitation to be of a high standard (see Figure 2)
 ● the majority of Heartmoves clients (93%) had a completed PEAF - 
pre-exercise assessment form.
 
Acceptability of the Heartmoves 
program to fitness leaders, participants, and fitness centre managers was very 
encouraging:● 63% of leaders trained subsequently offered Heartmoves classes
 ● 93% of Heartmoves clients reported satisfaction with their leaders’ 
understanding, safety, and music
 ● 95% of participants reported being satisfied with the price
 ● 94% of managers perceived Heartmoves as having the potential to grow and 67% 
to become a core program
in the fitness industry
 ● 35% of managers perceived Heartmoves as a good investment for the fitness 
industry.
 
Reach and retention of the 
Heartmoves program:● 78% of fitness centres in the Hunter offered Heartmoves nine months after 
launch (see Figure 3)
 ● 400 people enrolled in Heartmoves, of which 80% were retained at the six 
months audit
 ● 137 health professionals attended the workshops
 ● engagement of GPs was largely through their client’s requests for clearance 
(21% of PEAFs).
 
 However there were some 
proactive referrals instigated by GPs (5% of PEAFs)● 15 newspaper and three television items about Heartmoves were recorded
 ● 37% of participants found out about Heartmoves from family and friends.
 Proportion of general fitness 
centre clients with CVD risk factorsThere were 
1,831 participants in the 
fitness centre clients’ survey at Baseline and 1,666 at Follow-up (60% 
and 72% response rate respectively). 
The 
results indicate that the characteristics and cardiovascular profile of fitness 
centre participants at follow-up were not significantly different from baseline.
 Proportion of low to moderate 
intensity exercise classes offered by fitness centresAfter the Heartmoves intervention, a significantly higher proportion of 
fitness centres were offering low to moderate intensity classes. This would 
suggest that Heartmoves not only engaged fitness centres to provide Heartmoves, 
but may have influenced other low to moderate intensity programs.
 
 
ConclusionsThe results of this study suggest that 
Heartmoves has the potential to become a core program within the fitness
industry. Combined with other dissemination components, it can provide a 
capacity building model for delivering safe, appropriate and accessible physical 
activity resources to the local community. The acceptability of Heartmoves to 
health professionals suggests that Heartmoves has the potential to be utilised 
as an appropriate referral option for area health service rehabilitation 
programs as well as by GPs in managing chronic conditions and in developing 
Enhanced Primary Care plans. There is 
also a need to develop tools and resources to enable health professionals, 
particularly GPs to take a more proactive role in referring clients to 
appropriate and safe exercise options.
 However further work is required to 
identify barriers to ‘transition’ from medically supervised to community based 
exercise programs among clients. 
Future success of Heartmoves is reliant on the commitment of the fitness 
industry, and strengthened referrals from health professionals.
 
 
RecommendationsFrom the Heartmoves project a number of recommendations to inform 
future physical activity projects targeting older adults, particularly those 
with CVD or its associated risk factors, can be made:
 1 Fitness centres are an appropriate setting for the provision of specialist 
physical activity programs. However, marketing strategies to engage the fitness 
industry should focus upon the financial viability and potential of such 
programs in fitness centres.
 2 Further strategies, aside from 
workshops and script pads, to engage GPs in referral to physical activity 
programs need to be investigated.
 3 The linkages between Heartmoves and other health professional programs (such 
as Enhanced Primary Care planning, Chronic Disease Management Programs, diabetes 
education and falls prevention initiatives) need to be explored.
 4 Social marketing 
strategies to promote specialist physical activity programs should be 
multi-component to ensure wide coverage and include a centralised listing of 
such programs.  
YELP WEBSITE
 5 Collecting data about participants’ reasons for ‘dropping out’ of programs 
would provide valuable information.
 6 Collecting data about successful launches of the program as well as the 
reasons for discontinuing such programs would provide valuable information.
 
 
Heartmoves Demonstration Project teamThe Heartmoves project was managed by a multidisciplinary team, which 
reflected a collaborative partnership between the health and fitness industries.
 Funded by a 
NSW Health Physical Activity Demonstration Grant, the initiative 
built on the strong partnership already established between the Hunter Area 
Health Service and the National Heart Foundation Australia (NSW Division, Hunter 
Branch).
 
 
Investigators 
Dr Amanda NagleSpecial Program Manager ,National Heart Foundation of Australia,
NSW Division (Hunter)
 
Professor Peter FletcherDirector of Cardiovascular Medicine,
John Hunter Hospital (HAHS)
 
Dr Bruce BastianActing Director of Cardiology,
John Hunter Hospital
 
Ms Kerry InderCardiac Rehabilitation Coordinator,
Department of Cardiovascular Medicine,
John Hunter Hospital
 Project 
OfficersMs Deborah Huff,
Ms Alison Koschel
 
 A copy of the full report on 
this project is available from NSW Health Website: www.health.nsw.gov.auFor further Heartmoves information contact
mail@Heartmoves.com.au
 © NSW Department of Health 2004 SHPN (HP) 030286 March 2004
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