beyondblue:
Opening our Eyes to Cost of Depression in the
Workplace
Depression costs the Australian economy $3.3
billion in lost productivity each year.
Six
million working days
are
lost
with another
12
million days of reduced productivity.
Economic studies indicate that each employee
with untreated depression and related conditions
will cost their organisation nearly $10,000 a
year.
The
program was launched in Canberra at
Comcare's National Rehabilitation Conference,
which is focussing
on psychological injury at work because the
costs associated with these injuries are usually
higher than those associated with other types of
injuries.
Launching the program, beyondblue Chair,
Mr Jeff Kennett, said the aim of the workplace
program was to highlight and reduce personal,
social and economic cost of depression
throughout Australia and also to ensure that
people with depression are able to access
support and treatment to promote their recovery
and return to work.
beyondblue
Chief
Executive Officer, Ms Leonie Young said that
more than one million people in Australia
experienced depression, anxiety or related
substance use disorders each year. With
depression affecting one in five people at some
point in their adult lifetime, these figures
apply directly to the workplace.
Ms
Young said the personal cost for those with
depression, their families and carers is
enormous.
Effective management of depression in the
workplace is crucial to avoid discrimination and
encourage help-seeking. This will reduce the
personal cost for employees and cut the massive
financial cost to organisations across
Australia.
beyondblue
deputy CEO, Dr Nicole Highet, who developed the
program, said depression
and related illnesses, including anxiety and
substance misuse, are not typically well managed
in the workplace. Common practices, such as
recommending taking time off work or a holiday,
for example, often make the situation worse.
The beyondblue program
equips business and government organisations to
better manage depression and related disorders
on site. Training provides managers and
colleagues with knowledge, and practical
hands-on strategies to ensure that depression,
anxiety and related substance misuse are
identified and managed.
Extensive evaluation has
demonstrated the program's effectiveness in not
only increasing confidence to respond, but also
in reducing the stigma and potential
discrimination that employees may face. This
reduction in stigma is unique to the
beyondblue program and is fundamental to
ensuring sustained behaviour change across
organisations.
The program has been successfully implemented
across a range of government and non-government
organisations in all states. More than 2500
people have attended some 140 training sessions
to date. Among organisations that have taken up
the program are the Australian Taxation Office,
the Department of Defence, the Australian
Federal Police, Workcover SA, the Reserve Bank
of Australia and Health Services Australia.
Speech by Ellen Flint at the launch of
the beyondblue National Depression in
the Workplace Program, 11 October 2004.
Good evening ladies and gentleman.
It is a great pleasure to be here. I'm very
thankful to Beyondblue for the invitation.
I have been invited here to share my personal
experience both as a consumer and as a manager
working in HR in business.
In my previous corporate life I worked in the
field of Industrial Relations Advocacy and HR
Management. Three years ago, I started to come
off the rails. There was a trigger, a family
loss that was so enormously overwhelming in its
grief that the rest of us all have subsequently
had severe health problems.
My employer and my managers at the time were
incredibly supportive and giving. For that I'm
forever grateful for their kindness.
However, our tragedy continued and we continued
to be affected. I had no insight of my health
unravelling. I knew I was tired. I knew I was
stressed. But I rationalised with myself that it
would pass. I kept telling myself to focus and
hold on and over time I would be fine.
I worked longer hours to keep up as I fought the
mind traffic. I could still work. Not as
effectively as before. But if I put in the long
hours and slogged through it, I was able to
compensate for my reduced productivity.
I wasn't getting any better. In fact I was
getting worse. Increasingly stressed, that's
what I put it down to. But I kidded myself that
by meeting and exceeding my responsibilities, at
least at work, I was in control.
I had previously been a cynic of the employee
assistance program, however I did go out of
sheer desperation.
Not limited to 3 sessions, I periodically went
for a year before I was told I was depressed. I
was told I had to go easier on myself. I wasn't
advised about treatment and no suggestion was
made about going to a doctor.
Finally, after around two years, I crashed.
Quite literally. I collapsed outside my
workplace. I felt so physically ill that I
thought I was dying.
Then, almost an overnight recovery, at least in
relative terms, compared to the two year
nightmare before because I went to a GP that
understood.
I've responded well to treatment and I believe
I've benefited equally well from becoming
informed. Diagnosis enables treatment, both
medical and psychological. And I needed both.
If I couldn't see what was happening to me, how
could my employer?
As it happened, my employer did see it. I can
remember several comments made to me. One
previous manager said in passing that I always
looked as if I carried the weight of the world
on my shoulders. People commented on how intense
I was. Several times I was told I looked too ill
to be at work. A couple of times my boss good
heartedly threatened he'd arrange for security
to escort me from the building.
I believe the symptoms were visible to those
around me although their comments weren't
sufficiently clear to be of any help. On the
contrary I tried harder to cope and to hide my
distress.
And so when I finally did crash and was
diagnosed, did I tell my employer?
No I didn't. I went along with the assumption by
one of my colleagues that I had a bad flu.
As the treatment started to pull me out and my
brain started to lift out of the fog I was
worried my position would be precarious. I
worried I would be considered weak. I felt my
reliability and credibility would be questioned.
My last manager had made a few ignorant - not
discriminatory but insensitive - comments about
an employee we knew to have depression.
In the past, perhaps we have not known enough to
be able to appropriately see and respond to
mental illness in the workplace. Ignorance can
no longer be an excuse. It's not enough to say
mental illness can't be seen like physical
injuries. By being informed, by receiving some
relative basic training on the symptoms,
behaviours that result from mental illness very
much can be seen and responded to.
During my last role as an HR Director, a number
of employees that were brought to me by their
manager as performance problems, with the
education I have received on mental health, I
recognised in them symptoms that suggested the
possibility of problems like depression or
anxiety. There were also people outside of
work.
Both in and out of work, I was quite direct and
raised the possibility of depression or anxiety
and suggested a check up with their GP.
It may seem as if I was close to stomping on the
line of privacy. Yet in only one case did the
person not appreciate what I'd said. She later
wrote a letter to her manager acknowledging that
we were right, but that she couldn't see it at
the time.
The other eight or so cases were receptive and
showed relief that we understood something of
what was going inside of them.
We're at a tipping point of opportunity. Whilst
there is still much not known about mental
illness there is an incredible amount that we do
know.
The workplace is an incredibly important avenue
for us as a community to recognise and
understand mental illness.
Other sectors already know so much. It's not
hard to make that knowledge available to
workplaces as long as organisations open the
door to realise the opportunity.
When our workplaces stretch their understanding
and open their eyes to depression and other
mental illness, the accompanying benefits for
our people, our community and the workplace will
be nothing short of staggering.