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From:
Scott [mailto:scott2468@hotmail.com] Hi Sara. No problem, with some shuffling, we got there in the end. All going well, we will arrive between 3 and 4 pm. We agree with your costings. Have you received Philip Johnstons bank transfer deposit as yet? We hope to have a great holiday in your wonderful part of the world. Kind regards, Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Scott, sorry one more time about the mistake. I confirm 1 Bungalow per 4 people CHECK IN 12.08.2014 (after 3 p.m.) CHECK OUT 21.08.2014 (before 10 a.m.). If you will arrive after 10 p.m. please call us and we will explain where the Bungalow is. The price is 79,00 * 9 = 711,00 + 15,00 final cleaning = 726,00 - 600,00 deposit = 126,00. Unfortunatelly I ve never been in Bormio; I suggest you to send an e mail to the tourist information office. Kind regards, and see you in August Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hi Sara. Please keep the deposit. We will take one only bungalow for four people at 79 a day. The dates remain unchanged arriving 12th August 2014 and check out the 21st August 2014 Total 726 - 600 = 126 owing on arrival. Please send confirmation on this and the receiving of our deposit. Do you know of similar bungalows or budget apartments in the town of Bormio? If not, do you know someone at Bormio who can help us? Thanks again. See you in August. Kind regards, Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Scott, I will on Monday send back the money. Sorry, but we can not reduced the rate. Im really sorry about the mistake. Kind regards Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hi Sara, Thank you for responding so promptly. If we took the two person bungalow (46), could we also take a four person bungalow (79 with only two occupants) at a reduced rate? We understand your problem but please also consider ours. We propose 60. We would pay half the difference extra, you would receive half the difference less. This way, we all can work together, resolve the problem, be happy and move on. I am going away for two days. I will respond to you Sunday. Thanks again. Kind regards, Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Scott, Im very sorry, but we have only 1 Bungalow per 2 people, and its really small. I know Ive made a mistake, and I will say to my boss to send back the deposit and I will pay our bank fees. Im so sorry but there is no another solution. Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hi Sara. This is such a great disappointment to us. You have been so prompt & professional. We must have two separate bungalows for two people in each. This is not negotiable. I ask you Sara, is there any way you can help us? It would be fantastic to stay at your grounds. We really hope this can be resolved before having to bank transfer our deposit back to Philip Johnston. Again, can you please help fix this problem so our much revered Italia experience is not soured? Thank you for your continuing time and consideration. Kind regards, Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Thomson, Ive made a mistake. We have only one Bungalow per 2 people ( 46,00 per night) , and 2 per 4 people ( 79,00 per night). Or you can rent just 1 Bungalow per 4 people. Sorry for my mistake. Tomorrow I have my day off, than I will answer the day after tomorrow. Kind regards Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hi Sara, We ask for two bungalows. Each bungalow is for two people each. We are happy and accept the price you quoted on Sunday January 5. We have already sent the 600 deposit as you requested. Dear Mr. Thompson, Ive booked 2 Bungalows per 4 people. Check in the 12th August 2014 after 3 p.m. and check out the 21st August 2014 before 10 a.m. Our Bungalow are small wood houses, with bunks bed, kitchenette, table and fridge. Toilet and showars are not inside, but ca. 20m far The price is 46,00 per Bungalow per night + 15,00 final cleaning per Bungalow. .Do you bring your own bed sheets or you want to rent them ( 15,00 per person)? Now please can you send 600,00 deposit ( 300,00 per bungalow) by bank transfer to: Thanks again for your ongoing help. Kind regards, Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Thomson, You asked to rent 2 Bungalow per 4 people and the price is 79,00 per Bungalow per night; 79,00 x 9 days = 711,00 per 1 Bungalow * 2 = 1.422,00 total. If you are 4 people you shall rent just one Bungalow, lets me know. The blankets are in the Bungalows. Kind regards Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hi Sara, One of our 4 person cycling team, Philip Johnston, has remitted 600 deposit to the address you stated. Attached is a copy of Phils bank remittance for your information. You should receive the actual payment into your account within one or two days. So to confirm:-
We will bring our own bed sheets and towels. So, we will pay the remainder on arrival. That is 858 - 600 = 258 Would you please reply by email 1. once your bank account has received our 600; and 2. confirm that blankets are provided for each person. We will bring our own bed sheets and towels. Thank you so much for looking after us. I appreciate this. We look forward to meeting you in August. Grazie, ciao and Buona fortuna! Scott Thompson
From: Camping Colfosco [mailto:info@campingcolfosco.org]
Dear Mr. Thompson, Ive booked 2 Bungalows per 4 people. Check in the 12th August 2014 after 3 p.m. and check out the 21st August 2014 before 10 a.m. Our Bungalow are small wood houses, with bunks bed, kitchenette, table and fridge. Toilet and showars are not inside, but ca. 20m far The price is 46,00 per Bungalow per night + 15,00 final cleaning per Bungalow. .Do you bring your own bed sheets or you want to rent them ( 15,00 per person)? Now please can you send 600,00 deposit ( 300,00 per bungalow) by bank transfer to:
ALMI SRL/Camping Colfosco Cassa Raiffeisen Val Badia / Colfosco IBAN: IT 98 N 08010 58341 000301011006 Swift-Bic: RZSBIT21108 Thank you, kind regards Sara
Von:
Scott Th [mailto:scott2468@hotmail.com]
Hi Sara. Thank you for your prompt reply. Your bungalows look perfect for us. Would you have two bungalows available for us during the dates I have specified? How much would these cost? We are very keen to have a memorable cycling holiday in your country. What deposit is needed and how would you prefer we pay? Thank you for your help. Have a happy new year and good luck! Kind regards, Scott Thompson On 2 Jan 2014, at 3:59 am, "Camping Colfosco" <info@campingcolfosco.org> wrote: Dear Mr. Scott, thank you for your request. We are a camping site and we have only Bungalow to rent. On our web site you can see some photos of them. If you need more information dont hesitate to contact me again Kind regards Sara
Von:
Scott [mailto:scott2468@hotmail.com]
Hello, We are from Australia and planning a cycling holiday in your wonderful country. May I ask for price and availability for 4 people? Depending on what you have on offer, it can be from single rooms to group of four in one room. We will be arriving in the afternoon on Tuesday the 12th August 2014. We plan to depart early Thursday morning the 21st August 2014. Thank you for your time and consideration. Kind regards, Scott Thompson |
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