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Safe Cities Index 2019 - The Economist Intelligence Unit Limited 2019 Urban security and resilience in an interconnected world About the report The Safe Cities Index 2019 is a report from The Economist Intelligence Unit, sponsored by NEC Corporation. The report is based on the third iteration of the index, which ranks 60 cities across 57 indicators covering digital security, health security, infrastructure security and personal security. The index was devised and constructed by Vaibhav Sahgal and Divya Sharma Nag. The report was written by Paul Kiestra and edited by Naka Kondo and Chris Clague. Findings from the index were supplemented with wide-ranging research and in-depth interviews with experts in the field. Our thanks are due to the following people (listed alphabetically by surname) for their time and insights: l Siddharth Agarwal, director, Urban Health Resource Centrel Alioune Badiane, president, The Urban Think Tank Africa (TUTTA),Senegal l Thomas Bollyky, senior fellow, Global Health, US Council on ForeignRelations l Gregory Falco, cyber research fellow, Stanford Universityl Emmanuel Gregoire, deputy mayor, City of Parisl Lord Bernard Hogan-Howe, former commissioner, LondonMetropolitan Police l Ede Ijjasz-Vasquez, senior director, Social, Urban, Rural andResilience Global Practice, World Bank l Elizabeth Johnston, executive director, European and French Forumsfor Urban Security l Yuriko Koike, governor, Tokyol Victor Lam, chief information officer, Government of Hong Kongl Esteban Leon, chief of risk reduction unit and head of the cityresilience profiling programme, UN-Habitat l Fumihiko Nakamura, vice-president, Yokohama National Universityl Adie Tomer, leader, Metropolitan Infrastructure Initiative, BrookingsInstitution l Gino Van Begin, secretary-general, ICLEI3 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Executive summary Humanity is a predominantly urban species, with over 56% of us living in cities. By 2050 68% will do so, reflecting a speed of urbanisation even faster than previously predicted. This process is occurring most visibly in developing countries, some of which struggle to deal with the extent of change. Indeed, the challenges of urbanisation, if unmet, can entail substantial human and economic risks. On the other hand, if they are effectively addressed, the growth of cities may become an essential part of how emerging economies find a way to catch up to those in more developed countries and how humanity as a whole creates more sustainable ways to live. Thus, urban management will play a fundamental role in defining the quality of life of most human beings in the coming years. A key element of this will be the ability of cities to provide security for their residents, businesses and visitors. Accordingly, The Economist Intelligence Unit, sponsored by NEC Corporation, maintains the Safe Cites Index (SCI)—a detailed benchmarking tool that measures a wide range of security inputs and results. The SCI has always reflected the multifaceted nature of urban safety, with indicators divided into four distinct pillars: digital, infrastructure, health and personal security. The 2019 version (SCI2019)—which this report accompanies the release of—benefits from a major revision designed to better measure “urban resilience”. This concept—he ability of cities to absorb and bounce back from shocks—as had an increasing influence on thinking in urban safety over the last decade, especially as policymakers worry about the implications of climate change. Rather than trying to create a fifth distinct pillar of security, the index now measures new areas within the other four of particular relevance to resilience such as disaster-risk informed development policies. The key findings from the expanded and updated SCI this year include: l Tokyo again comes first overall, and Asia-Pacific cities make up six of the top ten, butgeographic region does not have a statistical link with results. As it did in the previousSCI, Tokyo has the highest overall score in our index. Other cities in the top ten are Singapore (2nd), Osaka (3rd), Sydney (5th), Seoul (tied 8th) and Melbourne (10th). Two European cities are in this group, Amsterdam (4th) and Copenhagen (tied 8th), while two from America complete it, Toronto (6th) and Washington, DC (7th). However, a closer look at the important correlates of security, discussed below, found city safety is not related to global region: Tokyo, Singapore and Osaka lead because of their specific strengths, not because they happen to be in Asia. l The results in individual index pillars show the importance of getting the basics right.Leo Tolstoy famously wrote, “All happy families are alike: each unhappy family is unhappy in its own way.” A look at the top five cities in each pillar—igital, health, infrastructure and personal security—ields a similar message. In each area, leading cities got the basics right, be it easy access to high-quality healthcare, dedicated cyber-security teams, community-based police patrolling or disaster continuity planning. Even among the leaders, the weaknesses of those not in first place tended to vary from city to city. Those who want to improve need to get the basics in place and then consider their own specific situations. Looking at the index results as a whole provides a number of key insights into urban security: l Despite having many elements, city safety is indivisible. The different kinds of securitycovered by the index require distinct interventions, often by different agencies or actors, such as health systems for medical care and police for public order. Amid this diversity, though, statistical analysis of the SCI2019 results shows that performance in each of the pillars correlates very closely with that in every other. In short, cities tend to do well, middling or poorly across every security pillar rather than having good results in one and lagging in others. This is consistent with expert commentary that, rather than representing clearly distinct fields, different kinds of safety are thoroughly intertwined and mutually supportive. Service planning and provision must take this into account. Technological investments for infrastructure, for example, can bring health benefits, while enhanced cyber-security will protect the ability of the city to provide every kind of security, not just protection of digital systems. l The SCI2019 results are not evenly spread but have a large number of cities clusteredat the top, with the rest showing much more variation in scores. Just 10 points separatethe overall scores of the top 24 cities, while the following 36 are over 40 points apart. This does not mean that the differences in the leaders’ group are unimportant. Instead, on a scale that can measure every index city, the large group of top cities are much more similar to each other than to those lagging behind. l Higher income sets apart those with better results, but in ways that are less thanobvious. The index scores correlate strongly with average income in the cities. In partthis reflects the need to invest sometimes substantial amounts in certain areas essential to security, such as high-quality infrastructure or advanced healthcare systems. The more surprising contribution to this correlation is that, across our index, those cities with less wealth also tend to lack policy ambition. As one interviewee told us, the biggest challenges facing Sub-Saharan African cities reflect a lack of effective planning and management. Low-hanging (or at least relatively low-cost) fruit exist, which all cities that have not already done so should attempt to harvest. Doing so requires focus and perseverance. l Transparency matters as much as wealth to urban security. Levels of transparency incities, as measured by the World Bank’s Control of Corruption metric, correlated as closely as income with index scores. Correlation does not guarantee causation, but interviewed experts stressed the many ways that transparency and accountability are essential in every pillar of urban security, from building safer bridges to developing the trust needed for relevant stakeholders to share information on cyber-attacks. Well-governed, accountable cities are safer cities. l Transparency and a new understanding of the elements of urban safety are essentialto resilience. Those parts of our index most directly related to resilience indicate that,as with safety more generally, higher incomes are associated with better preparedness. This is unsurprising: technologically advanced infrastructure, for example, if appropriately deployed, can be an important contributor to resilience. In this case, though, transparency and accountability seem to be of even greater importance: a poorly governed city will almost never be resilient. Although not able to offer a general prescription for resilience, our research points to a number of key elements, including joint planning by all relevant stakeholders, both governmental and non-governmental, to prepare for shocks; a new understanding of infrastructure that uses a city’s natural assets as tools to enhance its ability to absorb shocks; and the importance of promoting social connectedness among citizens in creating communities that will work together in a crisis. 6 Safe Cities InContents 7 Introduction: Why urban safety matters to us all7 A disorderly transition toward ever-greater urbanity10 The many faces of security10 The Economist Intelligence Unit’s Safe Cities Index 201912 The rise of resilience and enhancements to this year’s index15 Insights from the index15 The SCI2019 results16 Box: Digital security16 Box: Health security17 Box: Infrastructure security17 Box: Personal security19 Box: Q&A with a city leader—Yuriko Koike, governor, Tokyo20 Safety is indivisible23 Box: New technology and non-digital security24 What sets cities apart?25 i. Wealth matters, but sometimes in unexpected ways27 ii. Transparency matters at least as much as money29 A look at SCI trends: Urban safety is a marathon, not a sprint30 Box: A look at what has, or has not, changed in Washington, DC32 Box: Q&A with a city leader—Victor Lam, government chiefinformation officer, Hong Kong 34 The SCI cities and resilience34 The challenge in aggregate35 Risk and readiness in the SCI: Wealth and transparency redux39 Becoming more resilient43 Box: Q&A with a city leader—Lord Bernard Hogan-Howe, formercommissioner, London Metropolitan Police 45 Conclusion47 Appendix7 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Introduction: Why urban safety matters to us all A disorderly transition toward ever-greater urbanity Humanity is a predominantly urban species, having become so a little over a decade ago according to UN Population Division data. And it is becoming even more so: the 56% of the world’s population who live in cities today will rise to 68% by 2050. 1More than simply where most humans live, cities are where we do business, producing an outsized proportion of economic output because of a greater efficiency than rural areas. New Climate Initiative, a think-tank, estimated that in 2015 urban areas in total created 85% of the world’s GDP while generating only 71% to 76% of greenhouse gas emissions. 2 Accordingly, the success or failure of cities will define thequality of human life in the years ahead. This may seem like old news: urbanisation has been occurring for many decades, and for centuries in some regions. Familiarity with the longterm narrative, however, should not obscure the current challenge’s novelty. First, as Adie Tomer, who leads the Metropolitan Infrastructure Initiative at the Brookings Institution, a think-tank, notes, “We have never seen cities on this scale in human history. Managing populations of 15-plus million is something new.” UN data back him up. As late as 2005, only Tokyo had more than 20m residents. Today, nine cities do, and by 2030 that number should have reached 14. Beyond the megacities, the challenge is even more daunting: today’s 30 largest cities are expected to add 45m residents between 2020 and 2025, but those sized from 1-5m, because of their greater number, will have aggregate population growth of nearly 100m. Gino Van Begin, secretary-general of ICLEI, Local Governments for Sustainability, a local-government network, observes those “citizens will all need energy, water, jobs, education, food, mobility, housing [and other essentials].” Overall, numbers tell only part of the story. Urbanisation is as uneven and disorderly as it is substantial. On the one hand, the population shift toward cities is largely complete in developed countries: all of Australasia, Northern and Western Europe, the US and Canada, for example, are already more than 80% urban. More 1 Data on urban populations of regions and populations for specific cities are, unless otherwise indicated, from United Nations Population Division, World Urbanisation Prospects , 2018 or Economist Intelligence Unit calculation based on those data.2 Seizing the Opportunity, 2015.8 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 generally in wealthier states, over the next ten years the urban proportion of the population will stay largely flat, typically rising by 1-2% across that entire period. In some Japanese cities, such as Tokyo and Osaka, little inward migration combined with low birth rates will mean a decrease in the total population. Amid the relative safety and order of such places, it is easy to look with equanimity on the world’s ongoing urbanisation. The challenges are far more pressing elsewhere. The urbanisation of the early 21st century is a phenomenon of the developing world, which already has 25 of the world’s 30 largest cities. In particular, the speed of growth within the increasing number of emerging mega-cities is historically rapid, in some cases unprecedented. Thomas Bollyky, senior fellow for Global Health at the US Council on Foreign Relations, notes that during their respective fastest decades of growth, London saw an increase of just under 100,000 residents per year and New York City 220,000. By contrast, he says, over the past ten years Dhaka grew by roughly 450,000 people annually and New Delhi by 620,000. 3Going beyond the largest cities, over the next decade the countries and regions with the fastest annual relative rise in the urban proportion of the population will include China (1.4% per year), India (1.4%), and Sub- Saharan Africa (1.2%). In absolute terms, the change will be particularly visible in the first of these, as its percentage growth starts from a bigger numerical base: already more than half of China’s population live in cities. In that country alone, during the next ten years, urban populations in aggregate will expand by 143m people, or roughly 13%. If anything, the best demographic estimates may be having trouble keeping up with the speed of urbanisation. In 2014 and 2018 the UN Population Division projected the likely increase in the number of urban residents between 2020 and 2030. During that four-year period, demographers increased their earlier estimates for China, India and Sub-Saharan Africa by 10% to 15%. For specific cities, this will mean the already very large challenges are now expected to be even bigger. New Delhi city planners in 2014, for example, could expect to need to address the requirements of 6.7m more residents between 2020 and 2030. Now, the likeliest figure is 8.7m. Those arriving to join the burgeoning populations of developing world cities frequently find conditions far from easy. As Siddharth Agarwal, director of the Urban Health Resource Centre, an Indian non- Growth in number of urban residents 2020-30 (2014 estimate, in thousands) Growth in number of urban residents 2020-30 (2018 estimate, in thousands) China 124,498 142,771 India 112,312 124,243 Sub-Saharan Africa 185,942 207,495 3 See also, Thomas Bollyky, Plagues and the Paradox of Progress: Why the World is Getting Healthier in Worrisome Ways, 2018.Figure 1 9 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 government organisation (NGO), points out, “in the most rapidly growing cities, the urban disadvantaged, most of whom provide lowcost services, represent the fastest expanding segment of the population. Without these lowwage workers, living behind urban glamour, the city’s sheen, infrastructure and services cannot grow.” All too often, these individuals lead precarious lives. In China, for example, 240m people, or more than one in six of the total population, live in cities outside of their legal province of registration. 4 This “floatingpopulation”, lacking a right even to stay where they are—et alone access to various healthcare and other local assistance schemes—ypically live with poor employment, social and housing conditions. 5 They also make up many of thequarter of China’s urban population who live in informal settlements. Outside of China, the proportion in slums can be higher still: in New Delhi for example, the world’s second largest city, 49% of residents are in informal settlements, and in Lagos it is over half. It is, however, too easy to see urbanisation as a looming disaster inflicting widespread neo-Dickensian squalor on much of humanity. Certainly, the unstructured, accelerating growth of developing world cities raises the spectre of vast challenges that, if unmet, could bring substantial human misery. Simultaneously, though, it holds out the prospect of a much more hopeful future. Experts interviewed for this study stress the importance of the latter. Alioune Badiane—president of The Urban Think Tank Africa (TUTTA) based in Senegal—xplains regarding his region that “some years ago, people thought urbanisation was something evil. Now it is seen as one of the key ingredients which can help the African continent leapfrog economically.” He adds that even amid the obvious, ongoing need large numbers of city dwellers still have for basic services, progress is obvious. “Every day, the situation is improving. Urbanisation is spurring development,” he adds. Looking more globally, Mr Bollyky sees similar possibilities. “Urbanisation is a positive thing,” he says. “No country has become wealthy without urbanising first. There are challenges to be addressed, but urbanisation itself should not be regretted.” This is not simply whistling in the dark: even the unprecedented speed of growth in today’s developing world megacities in itself is a sign of hope. The expansion of urban populations in 19th century Europe and the US came largely from inward migration, as death rates limited the natural increase of city populations through birth. Today, despite the substantial number of new arrivals to urban areas across the developing world, most urban population growth comes from babies being born in these cities and surviving. 6Urbanisation has already shaped the developed world and is redefining developing countries. It can be a blessing, a curse, or both in individual locations and for human beings as a whole. Its effect depends on how well urban governments and residents manage the challenges, both those common to all cities and specific to particular locations. This study looks at perhaps the most fundamental element of urban management: the ability to provide safety. 4 “Floating Population,” Table 2-3, China Statistical Yearbook, 2018.5 Zai Liang et al, “Changing Patterns of the Floating Population in China during 2000-2010,” Population Development Review, 2014.6 Remi Jedwab et al., “Demography, Urbanization and Development: Rural Push, Urban Pull and...Urban Push?” World Bank Policy Research Working Papers,No. 7333, 2015. The many faces of security The Economist Intelligence Unit’s Safe Cities Index 2019 Given urban security’s importance, The Economist Intelligence Unit, sponsored by NEC Corporation, maintains a regularly updated index to assess the relevant strengths and weaknesses of leading cities worldwide. This publication accompanies the release of the SCI2019, its third edition, which covers 60 major urban areas. But, for a city, what does “safe” mean? Rules of thumb can provide a useful starting point in framing an answer. Mr Badiane notes that “in any city where you can often see a woman walking alone at night, you can bet that is a safe city.” On one level, this statement seems a simple one about personal security, in particular a low likelihood of violent attack. Looking deeper, though, quickly brings up more issues. Walking alone at night also requires infrastructure, including places to walk where one is unlikely to be hit by vehicles and lighting that not only deters violence but also lets our pedestrian see where she is going. Similarly, unhealthy levels of air pollution or a lack of public health education, which mean fewer people see the value of walking, could take our notional pedestrian off the street. Finally, Mr Badiane’s scene would seem far less safe were the contactless debit cards in our pedestrian’s purse charged by someone with a hidden RFC reader walking in the other direction. Safety then, even when it appears simple, is multifaceted. Accordingly, our index scores draw on 57 distinct factors, or indicators, some of which in turn aggregate multiple data points. The environmental policy indicator, for example, looks at: whether or not a municipal environment department exists and, if so, the extent of its remit; whether the city has recently conducted an environmental review and, if so, the breadth of its coverage; and how publicly accessible environmental information is. The indicators also balance breadth and detail, covering areas as far apart as perceptions of corruption and the extent of internet access. The indicators fall into four broad categories, or pillars: personal, infrastructure, health and digital security. Within each pillar, the relevant indicators are grouped into inputs of safety, such as policies or personnel dedicated to some aspect of security, and outcomes, which is anything from air pollution levels to crime rates. 7Put simplistically, outputs measure how safe a city currently is, while the inputs indicate which cities are doing the right things to enhance safety. Both are essential to understanding the security situation. Not only will policy likely enhance safety-related outcomes in the future, but they may also be essential to preserving them in the present. As Victor Lam, Hong Kong’s government chief information officer, says of digital security, “we say we are well protected, but who knows? There are bound to be incidents. There are attacks every day. We have to be ready to respond very quickly.” Not surprisingly, the overall input and output scores correlate closely. 7 For details of the scoring of the indicators and pillars, as well as, in particular, some important caveats describing the limitations of how these data are used, please see the Appendix at the end of this study. 11 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Digital security Inputs • Privacy policy • Citizen awareness of digital threats • Public-private partnerships • Level of technology employed • Dedicated cyber-security teams Outputs • Risk of local malware threats • Percentage of computers infected • Percentage with internet access Infrastructure security Inputs • Enforcement of transport safety • Pedestrian friendliness • Disaster management/business continuity plan Outputs • Deaths from natural disasters • Road traffic deaths • Percentage living in slums • Number of attacks on facilities/infrastructure • Institutional capacity and access to resources • Catastrophe insurance • Disaster-risk informed development • Air transport facilities • Road network • Power network • Rail network • Cyber-security preparedness Health security Inputs • Environmental policies • Access to healthcare • No. of beds per 1,000 population • No. of doctors per 1,000 population • Access to safe and quality food • Quality of health services Outputs • Air quality (PM 2.5 levels) • Water quality • Life expectancy years • Infant mortality • Cancer mortality rate • No. of biological, chemical, radiological weapons attacks • Emergency services in the city Personal security Inputs • Level of police engagement • Community-based patrolling • Available street-level crime data • Use of data-driven techniques for crime • Private security measures • Gun regulation and enforcement • Political stability risk • Effectiveness of the criminal justice system • Hazard monitoring Outputs • Prevalence of petty crime • Prevalence of violent crime • Organised crime • Level of corruption • Rate of drug use • Frequency of terrorist attacks • Severity of terrorist attacks • Gender safety (female homicide) • Perceptions of safety • Threat of terrorism • Threat of military conflict • Threat of civil unrest SCI2019 pillars and indicators 12 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The rise of resilience and enhancements to this year’s index Any index that measures over time needs to evolve along with the field it covers. The conventional wisdom among those involved in urban safety increasingly holds that not only do a wide variety of factors matter in this field, but so too does their interaction. “A city is composed of urban systems,” says Esteban Leon, chief of the risk reduction unit and head of the city resilience profiling programme at UN-Habitat. This understanding of a city is reshaping how an increasing number of urban governments approach low-frequency, highrisk events, whether involving acute disasters or longer-term threats, notably climate change and chronic social stresses. Until recently, says Ede Ijjasz-Vasquez, senior director of the World Bank’s Social, Urban, Rural and Resilience Global Practice, shocks to a city “have been seen from a sectoral perspective: health emergencies have been dealt with by the health services; floods by drainage departments; refugees by housing departments.” Now, though, many cities are moving toward planning based around “resilience”— concept that moves away from purely after-the-fact response to include system-wide preparedness and risk reduction as well. Mr Leon adds that “the evolution in thinking toward resilience has been quite steep in the last few years. Before we would analyse disasters and challenges, but not from the perspective of urban systems.” He uses the analogy of the city as a healthy body. Any given 0 20 40 60 80 100 Fitted 0 20 40 60 80 100 Actual 13 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 system might be able, or need, to contribute in a different way to facing a diverse range of negative events. A lack of agreement on precisely what resilience means reflects its novelty as a working model. A recent literature review found that some use the term to emphasise how well a city responds after a disaster, while others stress how well it absorbs shocks. Similarly, some argue that the goal after a shock should be to restore the situation preceding the event as quickly as possible and others to use the opportunity for improvement over the preceding status quo. 8Although these distinctions have some policy implications, in practice the basic concept is clear. As Mr Ijjasz-Vasquez says of the World Bank, “we are beginning to define urban resilience as the ability of households, communities and cities to bounce back.” This, says Mr Leon, is “completely complementary to urban security.” Nevertheless, Elizabeth Johnston, executive director of both the European and French Forums for Urban Security, believes that resilience is still not as integrated as it could be in urban safety considerations. There remains, she says, “a huge divide between planning for natural and man-made disasters. Cities have policies that are developed on the preparedness for the latter but not necessarily on climate change or, if they do have such policies, they are not co-ordinated. Only recently has terrorist preparedness started to include natural disasters and vice versa.” She adds that looking at these issues together within the context of overall resilience 8 Adriana Sanchez et al. “The city politics of an urban age: urban resilience conceptualisations and policies,” Palgrave Communications,is certainly “an emergent trend, but not something ingrained” in urban governance. Although discussions of resilience tend to focus on preparedness for disaster, the benefits are far wider: a resilient city has the ability to perform when the world is watching. Yuriko Koike, governor of Tokyo, explains that, as her city welcomes the Rugby World Cup 2019™and the Olympic and Paralympic Games Tokyo 2020, resilience matters not only for how it enhances security but also for the improved ability it gives the city to address the challenges the many visiting fans and athletes might face should a heatwave occur. Previous editions of the SCI have included indicators relevant to the danger of natural and man-made shocks. In order to advance thinking on resilience, we have bolstered the number of indicators that deal with different aspects of it. The 2019 index measures for the first time things like the existence and speed of city emergency services; the existence of a disaster plan; the institutional capacity of those tasked with disaster response; the availability of disaster insurance; the ability to defend infrastructure against cyber-attacks; and the extent of hazard monitoring. Although they come from different pillars, for analysis later in this study, the resilience-related indicators have been recombined into three new categories: • Damage and threat multipliers: damageexperienced from shocks—specifically natural disasters and terrorism—as well as city attributes that can exacerbate the severity of shocks. 14 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Damage and multipliers • Percentage of computers infected • No. of biological, chemical, radiological weapons attacks • Deaths from natural disaster • Percentage living in slums • Number of attacks on facilities/infrastructure • Frequency of terrorist attacks • Severity of terrorist attacks • Threat of terrorism • Threat of military conflict • Threat of civil unrest Relevant assets • Citizen awareness of digital threats • Public-private partnerships • Dedicated cyber-security teams • Access to healthcare • Quality of health services • Emergency services in the city* • Air transport facilities* • Road network • Power network • Rail network* • Community-based patrolling Preparedness • Environmental policies • Disaster management/business continuity plan • Institutional capacity and access to resources* • Catastrophe insurance* • Disaster-risk informed development* • Cyber-security preparedness* • Hazard monitoring* *New indicator for 2019. SCI2019 resilience categories • Relevant assets: the quality and extentof general assets that are useful in the event of a shock, such as different kinds of infrastructure, healthcare, emergency services and cyber-security awareness. • Preparation: specific planning andmonitoring with an eye to preventing, minimising or preparing for shocks. The accompanying chart lists which indicators have been included, as well as showing the new indicators for 2019 that have been brought in specifically to understand resilience better. 15 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Insights from the index The SCI2019 results The complete scores are as follows: 1 Tokyo 92.0 2 Singapore 91.5 3 Osaka 90.9 4 Amsterdam 88.0 5 Sydney 87.9 6 Toronto 87.8 7 Washington, DC 87.6 =8 Copenhagen 87.4 =8 Seoul 87.4 10 Melbourne 87.3 11 Chicago 86.7 12 Stockholm 86.5 13 San Francisco 85.9 14 London 85.7 15 New York 85.5 16 Frankfurt 85.4 17 Los Angeles 85.2 =18 Wellington 84.5 =18 Zurich 84.5 20 Hong Kong 83.7 21 Dallas 83.1 22 Taipei 82.5 23 Paris 82.4 24 Brussels 82.1 25 Madrid 81.4 26 Barcelona 81.2 27 Abu Dhabi 79.5 28 Dubai 79.1 29 Milan 78.1 30 Rome 76.4 31 Beijing 70.5 32 Shanghai 70.2 33 Santiago 69.8 34 Buenos Aires 69.7 35 Kuala Lumpur 66.3 36 Istanbul 66.1 37 Moscow 65.8 38 Kuwait City 64.5 39 Riyadh 62.5 40 Mexico City 61.6 41 Rio de Janeiro 60.9 42 Sao Paulo 59.7 43 Manila 59.2 44 Johannesburg 58.6 =45 Lima 58.2 =45 Mumbai 58.2 =47 Bangkok 57.6 =47 Ho Chi Minh City 57.6 49 Baku 56.4 50 Quito 55.3 51 Bogota 55.1 52 New Delhi 55.0 53 Jakarta 54.5 54 Casablanca 53.5 55 Cairo 48.6 56 Dhaka 44.6 57 Karachi 43.5 58 Yangon 41.9 59 Caracas 40.1 60 Lagos 38.1 Average 71.2 1 Tokyo 94.4 2 Singapore 93.1 3 Chicago 92.9 4 Washington, DC 92.2 =5 Los Angeles 91.4 =5 San Francisco 91.4 7 Dallas 91.3 8 New York 91.1 9 Toronto 90.6 10 London 90.2 =11 Melbourne 89.4 =11 Osaka 89.4 =11 Sydney 89.4 14 Amsterdam 89.0 15 Copenhagen 87.3 16 Stockholm 85.5 17 Seoul 84.7 18 Zurich 80.8 19 Wellington 80.2 20 Paris 80.0 21 Frankfurt 78.9 22 Hong Kong 78.8 23 Taipei 77.0 =24 Abu Dhabi 74.1 =24 Dubai 74.1 26 Brussels 74.0 27 Milan 72.5 =28 Barcelona 69.2 =28 Madrid 69.2 30 Rome 67.5 31 Buenos Aires 65.0 32 Santiago 64.6 33 Istanbul 61.9 34 Johannesburg 60.2 35 Mexico City 58.4 36 Beijing 58.1 37 Shanghai 57.4 38 Riyadh 56.5 39 Kuwait City 56.4 40 Bangkok 56.2 41 Bogota 54.7 42 Quito 54.5 43 Kuala Lumpur 54.4 44 Rio de Janeiro 52.7 45 Manila 52.1 46 Baku 51.7 =47 Mumbai 51.0 =47 New Delhi 51.0 49 Lima 49.8 50 Sao Paulo 49.4 51 Casablanca 44.9 52 Karachi 43.1 53 Caracas 42.9 54 Moscow 42.8 55 Jakarta 42.3 56 Lagos 42.2 57 Dhaka 41.9 58 Cairo 40.7 59 Ho Chi Minh City 40.2 60 Yangon 27.8 Average 67.2 1 Osaka 88.5 2 Tokyo 87.5 3 Seoul 85.2 =4 Amsterdam 81.6 =4 Stockholm 81.6 6 Frankfurt 81.2 7 Washington, DC 81.1 8 Singapore 80.9 9 Zurich 80.8 10 Taipei 80.2 =11 Copenhagen 79.8 =11 Sydney 79.8 =13 Brussels 79.3 =13 Melbourne 79.3 15 Paris 78.7 16 London 78.0 17 Toronto 77.4 18 San Francisco 77.2 19 Chicago 77.1 =20 Madrid 76.1 =20 New York 76.1 22 Dallas 75.9 23 Los Angeles 75.8 24 Barcelona 75.2 25 Rome 75.1 26 Milan 74.9 27 Hong Kong 73.2 28 Wellington 72.9 29 Abu Dhabi 71.8 30 Moscow 71.5 31 Dubai 70.5 32 Buenos Aires 69.8 33 Beijing 68.0 34 Shanghai 67.5 35 Kuwait City 64.8 =36 Rio de Janeiro 64.7 =36 Sao Paulo 64.7 =38 Kuala Lumpur 64.4 =38 Santiago 64.4 40 Mexico City 64.1 41 Baku 64.0 42 Riyadh 62.9 43 Istanbul 61.7 44 Lima 60.7 45 Bangkok 59.9 46 Quito 59.4 47 Bogota 59.1 48 Manila 56.6 49 Ho Chi Minh City 56.3 50 Mumbai 55.8 51 New Delhi 54.6 52 Johannesburg 53.2 53 Jakarta 51.7 54 Casablanca 50.0 55 Caracas 48.1 56 Cairo 46.1 57 Dhaka 45.1 58 Yangon 42.3 59 Karachi 39.0 60 Lagos 34.1 Average 68.0 1 Singapore 95.3 2 Copenhagen 93.6 3 Hong Kong 91.9 4 Tokyo 91.7 5 Wellington 91.5 6 Stockholm 91.3 7 Osaka 91.1 8 Toronto 90.8 9 Amsterdam 89.4 10 Sydney 89.1 11 Abu Dhabi 88.9 12 Dubai 88.6 13 Zurich 87.8 14 Frankfurt 87.7 15 Seoul 87.5 16 Melbourne 86.8 17 Brussels 86.3 18 Madrid 86.2 19 Barcelona 86.0 20 Taipei 85.8 21 Paris 85.2 22 London 84.3 =23 Shanghai 84.0 =23 Washington, DC 84.0 25 Beijing 83.9 26 Chicago 83.8 =27 Dallas 83.3 =27 San Francisco 83.3 29 Milan 82.4 30 New York 82.2 31 Kuala Lumpur 81.8 32 Los Angeles 81.3 33 Kuwait City 80.4 34 Rome 79.8 35 Santiago 79.4 36 Ho Chi Minh City 78.7 37 Mumbai 76.2 38 Riyadh 75.9 39 Moscow 75.3 40 Manila 74.7 41 New Delhi 73.6 42 Buenos Aires 72.9 43 Jakarta 71.7 44 Casablanca 69.5 45 Lima 69.3 46 Rio de Janeiro 68.4 47 Sao Paulo 67.5 48 Istanbul 65.2 49 Baku 63.7 50 Johannesburg 63.2 51 Mexico City 62.3 52 Bangkok 61.8 53 Cairo 59.3 54 Quito 57.5 55 Dhaka 57.4 56 Bogota 52.8 57 Yangon 52.3 58 Karachi 45.9 59 Caracas 42.1 60 Lagos 38.7 Average 77.0 1 Singapore 96.9 2 Osaka 94.5 3 Barcelona 94.4 4 Tokyo 94.3 5 Madrid 94.2 6 Frankfurt 93.7 =7 Melbourne 93.5 =7 Sydney 93.5 9 Wellington 93.2 10 Washington, DC 93.1 11 Chicago 93.0 =12 New York 92.5 =12 Toronto 92.5 14 Seoul 92.4 15 Los Angeles 92.2 16 Amsterdam 92.0 17 San Francisco 91.7 18 Hong Kong 91.1 19 London 90.4 20 Copenhagen 89.0 21 Brussels 88.9 22 Zurich 88.5 23 Stockholm 87.5 24 Taipei 87.1 25 Paris 85.9 =26 Abu Dhabi 83.2 =26 Dubai 83.2 28 Rome 83.1 29 Milan 82.8 30 Dallas 81.9 31 Istanbul 75.8 32 Moscow 73.6 33 Beijing 72.1 34 Shanghai 72.0 35 Buenos Aires 71.2 36 Santiago 71.0 37 Kuala Lumpur 64.7 38 Mexico City 61.5 39 Johannesburg 57.8 40 Rio de Janeiro 57.7 41 Sao Paulo 57.2 42 Kuwait City 56.4 43 Ho Chi Minh City 55.4 44 Riyadh 54.8 45 Bogota 53.9 46 Manila 53.6 47 Lima 53.0 48 Bangkok 52.5 49 Jakarta 52.3 50 Mumbai 50.0 51 Quito 49.9 52 Casablanca 49.6 53 Cairo 48.2 54 Baku 46.3 55 Karachi 46.1 56 Yangon 45.3 57 New Delhi 40.7 58 Lagos 37.4 59 Dhaka 34.2 60 Caracas 27.3 Average 72.5 1 Tokyo 92.0 2 Singapore 91.5 3 Osaka 90.9 4 Amsterdam 88.0 5 Sydney 87.9 6 Toronto 87.8 7 Washington, DC 87.6 =8 Copenhagen 87.4 =8 Seoul 87.4 10 Melbourne 87.3 11 Chicago 86.7 12 Stockholm 86.5 13 San Francisco 85.9 14 London 85.7 15 New York 85.5 16 Frankfurt 85.4 17 Los Angeles 85.2 =18 Wellington 84.5 =18 Zurich 84.5 20 Hong Kong 83.7 21 Dallas 83.1 22 Taipei 82.5 23 Paris 82.4 24 Brussels 82.1 25 Madrid 81.4 26 Barcelona 81.2 27 Abu Dhabi 79.5 28 Dubai 79.1 29 Milan 78.1 30 Rome 76.4 31 Beijing 70.5 32 Shanghai 70.2 33 Santiago 69.8 34 Buenos Aires 69.7 35 Kuala Lumpur 66.3 36 Istanbul 66.1 37 Moscow 65.8 38 Kuwait City 64.5 39 Riyadh 62.5 40 Mexico City 61.6 41 Rio de Janeiro 60.9 42 Sao Paulo 59.7 43 Manila 59.2 44 Johannesburg 58.6 =45 Lima 58.2 =45 Mumbai 58.2 =47 Bangkok 57.6 =47 Ho Chi Minh City 57.6 49 Baku 56.4 50 Quito 55.3 51 Bogota 55.1 52 New Delhi 55.0 53 Jakarta 54.5 54 Casablanca 53.5 55 Cairo 48.6 56 Dhaka 44.6 57 Karachi 43.5 58 Yangon 41.9 59 Caracas 40.1 60 Lagos 38.1 Average 71.2 1 Tokyo 94.4 2 Singapore 93.1 3 Chicago 92.9 4 Washington, DC 92.2 =5 Los Angeles 91.4 =5 San Francisco 91.4 7 Dallas 91.3 8 New York 91.1 9 Toronto 90.6 10 London 90.2 =11 Melbourne 89.4 =11 Osaka 89.4 =11 Sydney 89.4 14 Amsterdam 89.0 15 Copenhagen 87.3 16 Stockholm 85.5 17 Seoul 84.7 18 Zurich 80.8 19 Wellington 80.2 20 Paris 80.0 21 Frankfurt 78.9 22 Hong Kong 78.8 23 Taipei 77.0 =24 Abu Dhabi 74.1 =24 Dubai 74.1 26 Brussels 74.0 27 Milan 72.5 =28 Barcelona 69.2 =28 Madrid 69.2 30 Rome 67.5 31 Buenos Aires 65.0 32 Santiago 64.6 33 Istanbul 61.9 34 Johannesburg 60.2 35 Mexico City 58.4 36 Beijing 58.1 37 Shanghai 57.4 38 Riyadh 56.5 39 Kuwait City 56.4 40 Bangkok 56.2 41 Bogota 54.7 42 Quito 54.5 43 Kuala Lumpur 54.4 44 Rio de Janeiro 52.7 45 Manila 52.1 46 Baku 51.7 =47 Mumbai 51.0 =47 New Delhi 51.0 49 Lima 49.8 50 Sao Paulo 49.4 51 Casablanca 44.9 52 Karachi 43.1 53 Caracas 42.9 54 Moscow 42.8 55 Jakarta 42.3 56 Lagos 42.2 57 Dhaka 41.9 58 Cairo 40.7 59 Ho Chi Minh City 40.2 60 Yangon 27.8 Average 67.2 1 Osaka 88.5 2 Tokyo 87.5 3 Seoul 85.2 =4 Amsterdam 81.6 =4 Stockholm 81.6 6 Frankfurt 81.2 7 Washington, DC 81.1 8 Singapore 80.9 9 Zurich 80.8 10 Taipei 80.2 =11 Copenhagen 79.8 =11 Sydney 79.8 =13 Brussels 79.3 =13 Melbourne 79.3 15 Paris 78.7 16 London 78.0 17 Toronto 77.4 18 San Francisco 77.2 19 Chicago 77.1 =20 Madrid 76.1 =20 New York 76.1 22 Dallas 75.9 23 Los Angeles 75.8 24 Barcelona 75.2 25 Rome 75.1 26 Milan 74.9 27 Hong Kong 73.2 28 Wellington 72.9 29 Abu Dhabi 71.8 30 Moscow 71.5 31 Dubai 70.5 32 Buenos Aires 69.8 33 Beijing 68.0 34 Shanghai 67.5 35 Kuwait City 64.8 =36 Rio de Janeiro 64.7 =36 Sao Paulo 64.7 =38 Kuala Lumpur 64.4 =38 Santiago 64.4 40 Mexico City 64.1 41 Baku 64.0 42 Riyadh 62.9 43 Istanbul 61.7 44 Lima 60.7 45 Bangkok 59.9 46 Quito 59.4 47 Bogota 59.1 48 Manila 56.6 49 Ho Chi Minh City 56.3 50 Mumbai 55.8 51 New Delhi 54.6 52 Johannesburg 53.2 53 Jakarta 51.7 54 Casablanca 50.0 55 Caracas 48.1 56 Cairo 46.1 57 Dhaka 45.1 58 Yangon 42.3 59 Karachi 39.0 60 Lagos 34.1 Average 68.0 1 Singapore 95.3 2 Copenhagen 93.6 3 Hong Kong 91.9 4 Tokyo 91.7 5 Wellington 91.5 6 Stockholm 91.3 7 Osaka 91.1 8 Toronto 90.8 9 Amsterdam 89.4 10 Sydney 89.1 11 Abu Dhabi 88.9 12 Dubai 88.6 13 Zurich 87.8 14 Frankfurt 87.7 15 Seoul 87.5 16 Melbourne 86.8 17 Brussels 86.3 18 Madrid 86.2 19 Barcelona 86.0 20 Taipei 85.8 21 Paris 85.2 22 London 84.3 =23 Shanghai 84.0 =23 Washington, DC 84.0 25 Beijing 83.9 26 Chicago 83.8 =27 Dallas 83.3 =27 San Francisco 83.3 29 Milan 82.4 30 New York 82.2 31 Kuala Lumpur 81.8 32 Los Angeles 81.3 33 Kuwait City 80.4 34 Rome 79.8 35 Santiago 79.4 36 Ho Chi Minh City 78.7 37 Mumbai 76.2 38 Riyadh 75.9 39 Moscow 75.3 40 Manila 74.7 41 New Delhi 73.6 42 Buenos Aires 72.9 43 Jakarta 71.7 44 Casablanca 69.5 45 Lima 69.3 46 Rio de Janeiro 68.4 47 Sao Paulo 67.5 48 Istanbul 65.2 49 Baku 63.7 50 Johannesburg 63.2 51 Mexico City 62.3 52 Bangkok 61.8 53 Cairo 59.3 54 Quito 57.5 55 Dhaka 57.4 56 Bogota 52.8 57 Yangon 52.3 58 Karachi 45.9 59 Caracas 42.1 60 Lagos 38.7 Average 77.0 1 Singapore 96.9 2 Osaka 94.5 3 Barcelona 94.4 4 Tokyo 94.3 5 Madrid 94.2 6 Frankfurt 93.7 =7 Melbourne 93.5 =7 Sydney 93.5 9 Wellington 93.2 10 Washington, DC 93.1 11 Chicago 93.0 =12 New York 92.5 =12 Toronto 92.5 14 Seoul 92.4 15 Los Angeles 92.2 16 Amsterdam 92.0 17 San Francisco 91.7 18 Hong Kong 91.1 19 London 90.4 20 Copenhagen 89.0 21 Brussels 88.9 22 Zurich 88.5 23 Stockholm 87.5 24 Taipei 87.1 25 Paris 85.9 =26 Abu Dhabi 83.2 =26 Dubai 83.2 28 Rome 83.1 29 Milan 82.8 30 Dallas 81.9 31 Istanbul 75.8 32 Moscow 73.6 33 Beijing 72.1 34 Shanghai 72.0 35 Buenos Aires 71.2 36 Santiago 71.0 37 Kuala Lumpur 64.7 38 Mexico City 61.5 39 Johannesburg 57.8 40 Rio de Janeiro 57.7 41 Sao Paulo 57.2 42 Kuwait City 56.4 43 Ho Chi Minh City 55.4 44 Riyadh 54.8 45 Bogota 53.9 46 Manila 53.6 47 Lima 53.0 48 Bangkok 52.5 49 Jakarta 52.3 50 Mumbai 50.0 51 Quito 49.9 52 Casablanca 49.6 53 Cairo 48.2 54 Baku 46.3 55 Karachi 46.1 56 Yangon 45.3 57 New Delhi 40.7 58 Lagos 37.4 59 Dhaka 34.2 60 Caracas 27.3 Average 72.5 1 Tokyo 92.0 2 Singapore 91.5 3 Osaka 90.9 4 Amsterdam 88.0 5 Sydney 87.9 6 Toronto 87.8 7 Washington, DC 87.6 =8 Copenhagen 87.4 =8 Seoul 87.4 10 Melbourne 87.3 11 Chicago 86.7 12 Stockholm 86.5 13 San Francisco 85.9 14 London 85.7 15 New York 85.5 16 Frankfurt 85.4 17 Los Angeles 85.2 =18 Wellington 84.5 =18 Zurich 84.5 20 Hong Kong 83.7 21 Dallas 83.1 22 Taipei 82.5 23 Paris 82.4 24 Brussels 82.1 25 Madrid 81.4 26 Barcelona 81.2 27 Abu Dhabi 79.5 28 Dubai 79.1 29 Milan 78.1 30 Rome 76.4 31 Beijing 70.5 32 Shanghai 70.2 33 Santiago 69.8 34 Buenos Aires 69.7 35 Kuala Lumpur 66.3 36 Istanbul 66.1 37 Moscow 65.8 38 Kuwait City 64.5 39 Riyadh 62.5 40 Mexico City 61.6 41 Rio de Janeiro 60.9 42 Sao Paulo 59.7 43 Manila 59.2 44 Johannesburg 58.6 =45 Lima 58.2 =45 Mumbai 58.2 =47 Bangkok 57.6 =47 Ho Chi Minh City 57.6 49 Baku 56.4 50 Quito 55.3 51 Bogota 55.1 52 New Delhi 55.0 53 Jakarta 54.5 54 Casablanca 53.5 55 Cairo 48.6 56 Dhaka 44.6 57 Karachi 43.5 58 Yangon 41.9 59 Caracas 40.1 60 Lagos 38.1 Average 71.2 1 Tokyo 94.4 2 Singapore 93.1 3 Chicago 92.9 4 Washington, DC 92.2 =5 Los Angeles 91.4 =5 San Francisco 91.4 7 Dallas 91.3 8 New York 91.1 9 Toronto 90.6 10 London 90.2 =11 Melbourne 89.4 =11 Osaka 89.4 =11 Sydney 89.4 14 Amsterdam 89.0 15 Copenhagen 87.3 16 Stockholm 85.5 17 Seoul 84.7 18 Zurich 80.8 19 Wellington 80.2 20 Paris 80.0 21 Frankfurt 78.9 22 Hong Kong 78.8 23 Taipei 77.0 =24 Abu Dhabi 74.1 =24 Dubai 74.1 26 Brussels 74.0 27 Milan 72.5 =28 Barcelona 69.2 =28 Madrid 69.2 30 Rome 67.5 31 Buenos Aires 65.0 32 Santiago 64.6 33 Istanbul 61.9 34 Johannesburg 60.2 35 Mexico City 58.4 36 Beijing 58.1 37 Shanghai 57.4 38 Riyadh 56.5 39 Kuwait City 56.4 40 Bangkok 56.2 41 Bogota 54.7 42 Quito 54.5 43 Kuala Lumpur 54.4 44 Rio de Janeiro 52.7 45 Manila 52.1 46 Baku 51.7 =47 Mumbai 51.0 =47 New Delhi 51.0 49 Lima 49.8 50 Sao Paulo 49.4 51 Casablanca 44.9 52 Karachi 43.1 53 Caracas 42.9 54 Moscow 42.8 55 Jakarta 42.3 56 Lagos 42.2 57 Dhaka 41.9 58 Cairo 40.7 59 Ho Chi Minh City 40.2 60 Yangon 27.8 Average 67.2 1 Osaka 88.5 2 Tokyo 87.5 3 Seoul 85.2 =4 Amsterdam 81.6 =4 Stockholm 81.6 6 Frankfurt 81.2 7 Washington, DC 81.1 8 Singapore 80.9 9 Zurich 80.8 10 Taipei 80.2 =11 Copenhagen 79.8 =11 Sydney 79.8 =13 Brussels 79.3 =13 Melbourne 79.3 15 Paris 78.7 16 London 78.0 17 Toronto 77.4 18 San Francisco 77.2 19 Chicago 77.1 =20 Madrid 76.1 =20 New York 76.1 22 Dallas 75.9 23 Los Angeles 75.8 24 Barcelona 75.2 25 Rome 75.1 26 Milan 74.9 27 Hong Kong 73.2 28 Wellington 72.9 29 Abu Dhabi 71.8 30 Moscow 71.5 31 Dubai 70.5 32 Buenos Aires 69.8 33 Beijing 68.0 34 Shanghai 67.5 35 Kuwait City 64.8 =36 Rio de Janeiro 64.7 =36 Sao Paulo 64.7 =38 Kuala Lumpur 64.4 =38 Santiago 64.4 40 Mexico City 64.1 41 Baku 64.0 42 Riyadh 62.9 43 Istanbul 61.7 44 Lima 60.7 45 Bangkok 59.9 46 Quito 59.4 47 Bogota 59.1 48 Manila 56.6 49 Ho Chi Minh City 56.3 50 Mumbai 55.8 51 New Delhi 54.6 52 Johannesburg 53.2 53 Jakarta 51.7 54 Casablanca 50.0 55 Caracas 48.1 56 Cairo 46.1 57 Dhaka 45.1 58 Yangon 42.3 59 Karachi 39.0 60 Lagos 34.1 Average 68.0 1 Singapore 95.3 2 Copenhagen 93.6 3 Hong Kong 91.9 4 Tokyo 91.7 5 Wellington 91.5 6 Stockholm 91.3 7 Osaka 91.1 8 Toronto 90.8 9 Amsterdam 89.4 10 Sydney 89.1 11 Abu Dhabi 88.9 12 Dubai 88.6 13 Zurich 87.8 14 Frankfurt 87.7 15 Seoul 87.5 16 Melbourne 86.8 17 Brussels 86.3 18 Madrid 86.2 19 Barcelona 86.0 20 Taipei 85.8 21 Paris 85.2 22 London 84.3 =23 Shanghai 84.0 =23 Washington, DC 84.0 25 Beijing 83.9 26 Chicago 83.8 =27 Dallas 83.3 =27 San Francisco 83.3 29 Milan 82.4 30 New York 82.2 31 Kuala Lumpur 81.8 32 Los Angeles 81.3 33 Kuwait City 80.4 34 Rome 79.8 35 Santiago 79.4 36 Ho Chi Minh City 78.7 37 Mumbai 76.2 38 Riyadh 75.9 39 Moscow 75.3 40 Manila 74.7 41 New Delhi 73.6 42 Buenos Aires 72.9 43 Jakarta 71.7 44 Casablanca 69.5 45 Lima 69.3 46 Rio de Janeiro 68.4 47 Sao Paulo 67.5 48 Istanbul 65.2 49 Baku 63.7 50 Johannesburg 63.2 51 Mexico City 62.3 52 Bangkok 61.8 53 Cairo 59.3 54 Quito 57.5 55 Dhaka 57.4 56 Bogota 52.8 57 Yangon 52.3 58 Karachi 45.9 59 Caracas 42.1 60 Lagos 38.7 Average 77.0 1 Singapore 96.9 2 Osaka 94.5 3 Barcelona 94.4 4 Tokyo 94.3 5 Madrid 94.2 6 Frankfurt 93.7 =7 Melbourne 93.5 =7 Sydney 93.5 9 Wellington 93.2 10 Washington, DC 93.1 11 Chicago 93.0 =12 New York 92.5 =12 Toronto 92.5 14 Seoul 92.4 15 Los Angeles 92.2 16 Amsterdam 92.0 17 San Francisco 91.7 18 Hong Kong 91.1 19 London 90.4 20 Copenhagen 89.0 21 Brussels 88.9 22 Zurich 88.5 23 Stockholm 87.5 24 Taipei 87.1 25 Paris 85.9 =26 Abu Dhabi 83.2 =26 Dubai 83.2 28 Rome 83.1 29 Milan 82.8 30 Dallas 81.9 31 Istanbul 75.8 32 Moscow 73.6 33 Beijing 72.1 34 Shanghai 72.0 35 Buenos Aires 71.2 36 Santiago 71.0 37 Kuala Lumpur 64.7 38 Mexico City 61.5 39 Johannesburg 57.8 40 Rio de Janeiro 57.7 41 Sao Paulo 57.2 42 Kuwait City 56.4 43 Ho Chi Minh City 55.4 44 Riyadh 54.8 45 Bogota 53.9 46 Manila 53.6 47 Lima 53.0 48 Bangkok 52.5 49 Jakarta 52.3 50 Mumbai 50.0 51 Quito 49.9 52 Casablanca 49.6 53 Cairo 48.2 54 Baku 46.3 55 Karachi 46.1 56 Yangon 45.3 57 New Delhi 40.7 58 Lagos 37.4 59 Dhaka 34.2 60 Caracas 27.3 Average 72.5 16 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Four boxes across the following pages look more closely at the individual pillar results. The rest of the discussion in the main text focuses on insights for cities from the overall picture— an area that has received less attention in previous SCI reports. The top five: 1. Tokyo 2. Singapore 3. Chicago 4. Washington, DC 5 = Los Angeles 5 = San Francisco What these leaders have in common: allget full marks on every digital security input indicator. As a result, they have low levels of infection by computer viruses and malware. Where they differ: the only thing that setsthese cities apart is the percentage of residents with internet access, which ranges from 76% in Los Angeles and San Francisco to 91% in Tokyo. Of interest: getting security right beforeexpanding access seems to be the best approach. Kuwait City has the highest level of internet access (98%), but weaknesses in privacy policy, citizen awareness of cybersecurity, and dedicated cyber-security teams help explain how between 20% and 30% of the city’s computers are infected and its low score on the presence of malware. Digital security The top five: 1. Osaka 2. Tokyo 3. Seoul 4 = Amsterdam 4 = Stockholm What these leaders have in common: theseleaders get the basics right, scoring well— including often getting full marks—for areas like healthcare access and quality, safe food, water and air, and speed of emergency services. Where they differ: a key difference is the muchhigher number of beds per head in the Asian cities in this list compared with European ones. Given similarities in terms of healthcare access and quality, this may reflect differing medical cultures rather than a fundamental weakness in Amsterdam or Stockholm. Of interest: healthcare outcomes reflect thedisease burden as much as quality of health systems: four of these cities score around 70 out of 100 for cancer mortality, and Amsterdam does much worse. The top cities on this indicator, those from Arab states, benefit from fewer cases of cancer rather than a superior ability to deal with those that arise. Health security 17 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The top five: 1. Singapore 2. Osaka 3. Barcelona 4. Tokyo 5. Madrid What these leaders have in common: Again,good policy is essential to become a leader in this pillar, with every one of the top five scoring full marks for their continuity management plans, pedestrian friendliness, institutional capacity and disaster-risk informed development. Where they differ: Beyond first placeSingapore, the other cities have a mixed record on the quality of their infrastructure. Although none do poorly—the worst is Osaka’s 22nd place for its air travel links—ach of these four lags behind leading peers in at least one area. Of interest: infrastructure is the area that seesthe widest variations in scores—and therefore the greatest possibility for improvement. Singapore’s 96.9 points is the highest figure for any city in an individual pillar and Caracas’ 27.3 the lowest. Infrastructure security The top five: 1. Singapore 2. Copenhagen 3. Hong Kong 4. Tokyo 5. Wellington What these leaders have in common: Theyare strong on personal security inputs, with all scoring between 92 and 96 points out of 100. In particular, each gets full marks for the policing-related indicators: level of engagement, community-based patrolling and use of datadriven techniques. Where they differ: those trying to reach thetop of this pillar face different challenges. For Hong Kong and Tokyo, corruption and organised crime are still a problem, although they are typically better than in most other index cities. For Wellington, the most visible weakness in the index is illegal drug use, for which it comes 56th. Of interest: citizens don’t look at policies butat results. The index’s perceptions of safety score correlates closely with levels of violent and petty crime, but shows no statistical link to input scores. Personal security 18 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 At this overall level, the 2019 leader, for the third time running, is Tokyo, with a broad array of strengths. It ties for first place on indicators as diverse as low crime levels (both violent and petty), infrastructure designed to withstand natural shocks, and low risk of computer malware. Meanwhile, its lowest pillar score is still a very respectable fourth place (for both infrastructure and personal safety). Mr Tomer is not unusual in noting that “by many accounts, Tokyo is one of the world’s best run cities.” Governor Koike, adds that safety has been a long-term, leading focus of the metropolitan government for many years, and that Tokyo has not finished its innovation in this area (see box). 19 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The Economist Intelligence Unit: Tokyo has come first in The Economist Intelligence Unit’s Safe Cities Index in 2015, 2017 and now again in 2019. Why do you think Tokyo has been so successful? Governor Koike: Given that earthquakes are endemic to Japanand we are also witnessing major climate change around the world, it is utterly critical that Tokyo protects residents and the city from natural disasters. To do so, we have pursued a range of reforms, both on the infrastructure and the intangible side, expending a large budget. Tokyo’s having received high acclaim as a safe city results in part from the steady and consistent way we have pushed forward these initiatives over the years. The Economist Intelligence Unit: Where are some of the city’s largest current efforts around safety and resilience? Governor Koike: Last year, we had heavy rains. Flooding andwater damage caused many incidents involving landslides and the loss of human lives in Japan. Tokyo is surrounded by several rivers, so there are also infrastructural concerns to consider in such situations. We therefore created a vast underground reservoir. It is quite a cost-intensive project, but if you take into account the much greater cost of flood damage—including loss of life and assets—as well as the need to rebuild thereafter, taking preventive measures is ultimately more cost-effective. Another issue is the profusion of utility poles around Tokyo. We are moving forward to bury these. The tangle of cables is not attractive, and they can topple in earthquakes, impeding rescue vehicles. As for infrastructure including buried objects like old water pipes, we have to take various measures to replace them or shore them up. The Economist Intelligence Unit: Recent research indicates that social connections and voluntary action play a major role in enhancing the safety of a city. What is Tokyo doing to respond to this insight? One idea is that of “self-help, mutual help and public assistance.” The hope is that residents should take the initiative to help themselves when needed. And they should then work together to help others. The administration should be there to provide backup. In terms of self-help, we are promoting the use of rescue kits that residents can have on hand for emergencies, including spare water, rations, portable toilet equipment and the like for use in flooding, earthquakes, or other disasters. Mutual help refers to local residents practicing and training together and considering how to provide relief for, and by themselves in the event of an earthquake. Public assistance is what we in the administration do, as discussed earlier, such as projects to reduce the impact of flooding, and to educate the public on disaster prevention. We recently developed something called Tokyo My Timeline. Thisfunctions as a kit and contains equipment to prepare for a flood. This presents a timeline of response efforts to review: when flooding or sudden heavy rains occur, what to do, in what order. Children use stickers in this handbook to learn, as though playing a game, what the right response is. This kit is designed to help residents learn independently how a proper response should be carried out. Teaching this in schools is effective, because the children go home and share what they learned with their family, which helps disseminate the information further. This is just one of several booklets we are distributing to help people know what to do in the event of a disaster. This is just one of several booklets we are distributing to help people know what to do in the event of a disaster. Beyond disaster response, each region in Tokyo has spent many years developing fire departments both at the administrative level, through the Fire and Disaster Management Agency, and through volunteer firefighters’ groups. This allows local residents to be aware of the location of thesources of water and practice to a high degree of precision using hoses to draw water in the event of a fire. Sometimes they have local contests to further refine their skills, with the volunteer groups and agency working together to greatly increase local safety. Q&A with a city leader—Yuriko Koike, governor, Tokyo 20 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Along with Tokyo, other Asia-Pacific cities, as in the past, dominate. Singapore and Osaka come second and third, while Sydney and Melbourne also make the top ten. Although Hong Kong has dropped out of this group since 2017, Seoul has joined it, coming tied for eighth. Rounding out the leaders are two from Europe, Amsterdam and Copenhagen, and two from North America, Toronto and Washington, DC. It would be wrong, though, to argue from these results that geography, or accompanying cultural differences, have a clear effect on urban safety outcomes. After controlling for other factors that strongly correlate with our overall and pillar results, which are discussed below, a city’s region did not have any statistically significant relationship with SCI2019 performance. Tokyo, Singapore and Osaka are not safer because they happen to be in Asia, but because of the specific urban environments their residents and officials have built. Safety is indivisible Going beyond the winners and losers in the index tables, a wider look at the results yield several key insights for policymakers and urban stakeholders. These begin with the nature of city safety itself. As discussed above, different kinds of safety are relevant even when walking down the street. At first sight, the most obvious thing about these different kinds of security is that they rely on different providers: someone might call the police for a personal security issue, say, but a doctor for health security. The scores in the four index pillars, though, turn out to be closely correlated. Just how intertwined different kinds of security are is “definitely not commonly or widely understood” among the public or policymakers notes Ms Johnston. A look at the overall standings shows that the ranking of any given city in a particular pillar tends not to vary greatly from its ranking in other pillars. In other words, cities tend to be similarly good, mediocre or poor across all aspects of safety rather than leaders in one area and laggards in another. The accompanying graph, comparing the overall scores for personal and health security, shows just how closely these are related, suggesting that we simply go to the police for one and the doctor for the other is too simplistic. This statistical link is no accident. In London, for example, the UK’s Mental Health Crisis Care Concordat results, among other things, in police working with other appropriate agencies to get the best care for individuals experiencing a mental health crisis, who might previously simply have been arrested if they had threatened the safety of others. However, Lord Bernard Hogan-Howe, recently retired as commissioner of London’s Metropolitan Police, explains that one reason for fewer deaths from violence or accidents in many cities, quite apart from improvements in policing or other services, is better emergency healthcare. 21 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 Fitted Actual The personal-health safety link is the rule, not the exception. Infrastructure scores also correlate closely with those of other pillars. This is a connection that Mr Tomer notes “is pretty typical that folks miss”, except in obvious cases of massive infrastructure failure. Fumihiko Nakamura, vice-president of Yokohama National University in Japan, points out that urban infrastructure shapes lifestyles, including things as basic as whether one walks or drives to work. As a result, “infrastructure either propels, or detracts from, one’s health”, and therefore the health security of many citizens. Similarly, note several interviewees, the design of public places can have a substantial impact on the personal safety of those using them. Perhaps the most underappreciated—nd therefore particularly noteworthy—onnection is that between digital security and other fields. Gregory Falco, cyber research fellow at Stanford University, observes that “digital and physical security are very closely entwined. Nevertheless, it is hard for citizens and governments to align the two things.” The index data make the connection abundantly clear. As the three charts show, our digital security scores correlate closely with those of the other pillars. 22 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 Fitted Actual Fitted Actual Fitted Actual Correlation does not prove causation, and the relationship between different kinds of security goes both ways. Nevertheless, part of the connection is a frequent reliance of other pillars on digital security. Mr Falco notes that the operational technologies behind much of the “urban critical infrastructure that makes life function are vulnerable to attack, which would carry immense economic and physical consequences.” The health pillar is equally reliant, as the WannaCry ransomware attack on the UK’s National Health Service made all too obvious, leading to the cancellation of 19,000 medical appointments from May 12th to 19th, 2017. 9Mr Lam puts the importance of digital security succinctly: “Everybody depends on data to do business, so you have to make sure every business continuity plan involves a plan for IT systems to handle a disaster. Our cybersecurity drills are related not just to digital 9 UK Department of Health and Social Care, Securing cyber resilience in health and care: Progress Report, October 2018.23 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Technology plays an obvious role in digital security, but new developments in artificial intelligence (AI) and robotics are opening some intriguing new possibilities in other pillars. In healthcare, technological advances occur all the time, but one of the most exciting fields currently is the application of AI to data in order to improve public health. This can enhance health security in ways not previously possible and restricted only by the imagination. At the national level, for example, the use of rainfall forecasts, population density data and other relevant information has helped aid agencies to predict cholera outbreaks in Yemen with over 90% accuracy, allowing them to engage in prevention and pre-position supplies.10 At the urban level, Las Vegas uses AI to analyse Twitter posts in order to greatly improve the effectiveness of its restaurant health inspections.11 Adie Tomer, who leads the Metropolitan Infrastructure Initiative at the Brookings Institution, sees the use of smart technology as a way to improve infrastructure capacity and safety as well. “These days, the easiest wins come from focusing on operational improvements, ideally through new data inputs.” He cites automating water pipe maintenance as a much less expensive way to improve capacity and reliability than building out new capacity. Similarly, smart transportation solutions have great potential to improve the use of existing roads: in Moscow, the adoption of intelligent traffic and parking management reduced congestion by over 20%, despite an increase in car ownership.12 Personal security is also seeing innovation. One of the more intriguing is Dubai’s new robot police officers. These will patrol malls and tourist locations. In many ways they have the kind of capacity that would already be available on a mobile phone app, such as the ability to get safety information, report crimes, speak directly with human police through voice communication and pay fines. However, not everyone, especially tourists, is likely to have downloaded such an app, making the placement of these robots in public places valuable. Moreover, these police robots will also be collecting information—n traffic congestion in the first instance. Although likely to be expensive in the initial development stage, these new officers may prove to be cost effective. Dubai hopes that they will allow the reassignment of existing human police to areas where the latter’s efforts would be more valuable.13 The robots, though, point to an important issue of technology deployment. Robocops have the potential to be used for repression as well as true citizen safety. These AI engines and robots can be very valuable tools to enhance urban security. It will depend on how humans deploy them. New technology and non-digital security 10 “How Met Office weather data is being used to predict cholera outbreaks,” Daily Telegraph, 29 August 201811 Adam Sadilek, “Deploying nEmesis: Preventing Foodborne Illness by Data Mining Social Media,” AI Magazine, March 2017.12 McKinsey, “Building smart transport in Moscow,” Voices on Infrastructure, 2017; “Moscow,” Tom-tom Traffice Congestion Index, https://www.tomtom.com/en_gb/trafficindex/city/moscow, accessed 25 May 2019. 13 “Robot police officer goes on duty in Dubai,” BBC News, 24 May 2017.24 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 security but to business continuity and disaster preparedness. These are all interrelated.” Governor Koike agrees: “cyber-security encompasses everything from corporations, to power plants, to even outer space.” Accordingly, it requires extensive stakeholder co-operation. Technology, though, is not only a potential vulnerability. Digital security can be a selling point. Ms Johnston explains that the Municipality of Rotterdam has invested heavily in cyber-security not only for its own benefits but so that its port—urope’s busiest, with all the infrastructure that entails—emains a safe place to do business. Looking further, the linkage between digital security and other kinds reflects the important role that technology itself can play in every index pillar (see box). The message from the data is not that digital security, or indeed technology, is the silver bullet for urban safety. Instead, the index results indicate that a safe city is one where efforts by citizens, stakeholder groups and authorities in a wide range of fields to reduce and protect against various kinds of risks mutually re-enforce to create a generally secure environment. “Security is indivisible” is a truism in international relations. It applies equally to urban safety. What sets cities apart? A striking feature of the overall survey results, and those within pillars, is the clustering of results near the top. The accompanying spider chart, which maps the results of the cities in first, 20th, 40th and last place overall, shows the relatively small point differences between the top cities and the larger ones among those finishing lower down. City comparison overview 100 20 80 60 40 100 80 60 40 20 0 Tokyo Hong Kong Mexico City Lagos Health security Digital security Overall score Personal security Infrastructure security 25 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 This suggests that the differences between cities near the top, however important, are much smaller compared with those further down the table. A closer analysis of the SCI2019 results indicates two key factors associated with urban safety that explain this clustering. The overall scores correlate very closely, and independently, with income and transparency. The accompanying chart shows the correlation between the best fitting formula using both variables compared with the real overall scores. In other words, cities that have achieved a certain standard of development and governance tend—whatever their distinct strengths and weaknesses—to achieve a high basic level of security. Those that are less developed or have weaker governance struggle to reach this underlying degree of safety that set apart this cluster of leaders. i. Wealth matters, but sometimes in unexpected ways Every previous SCI report has remarked that cities in high-income countries do better on average than those in lower-income states. In earlier years, apparent anomalies existed: some cities in upper-middle-income countries did better than certain others in high-income countries. More localised data, however, eliminate the apparent problem, because the high-performing cities in middle-income countries have markedly higher per-head income than their national figures. Across the board, overall SCI results correlate extremely closely with income per person in cities. 14One obvious explanation is that certain elements of safety benefit from investment. 0 20 40 60 80 100 80 60 40 20 0 100 Fitted Actual 14 City income figures are based on Income Index figures reported for the relevant cities or their regions in the Radboud University Institute for Management Research, “Subnational Human Development Index,” 2019 and, for Singapore, the Income Index figure reported in UNDP’s HumanDevelopment Reports , “Singapore Profile,” 2018.26 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Lord Hogan-Howe notes, for example, that “you compromise on the cost of policing to your danger. There is a level of investment you have to make for a quality product.” He elaborates that poorly paid officers face a greater incentive to become corrupt, thereby undermining the entire justice system. Similar links exist in infrastructure, Mr Tomer explains, many “capital investments are really expensive. It is asking a lot to, say, just build a new train line.” Indeed, robust budgets are an important element of success in various SCI indicators, such as doctors and hospital beds per head, or the use of data analytics to fight physical and cyber-crime. The availability of resources for safety, however, is only part of the story. A problem of at least equal importance that our index data reveal is that, where money is scarcer, so too is policy ambition. City income per head correlates very closely with the SCI aggregate index input scores, which largely measure policy and effort. This might be understandable if less economically developed cities spent less on the most expensive inputs. However, removing the higher-cost ones mentioned above does not affect the correlation. Those cities with less money are not always spending some of what they can afford in the field of security. 0 0.2 0.4 0.6 0.8 1.0 100 80 60 40 20 0 Fitted Actual 27 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Such results do not surprise Mr Badiane. Speaking of Africa’s large cities, he says that the main driver of insecurity is the extent of informal settlements. This arises not from a growing population per se, he adds, but poor or insufficient planning. “It is not acceptable. We have a lot to do, but the number one priority is improved urban planning and better city management.” Nor do public policy initiatives that enhance safety need to be expensive. Potential easy wins exist in each SCI pillar. Regarding digital security, Mr Falco says that the “most basic steps don’t require capital but education and time to create a cyber-security culture.” This involves things as straightforward as locking your computer when you leave the room and not clicking on links from people you don’t recognise. In health, adds Mr Bollyky, along with challenges in developing country cities, possible advantages also exist. In much of Africa, for example, smoking is low by global standards, while South-east Asia and India still enjoy low obesity rates, at least relative to Western nations. “To the extent you can encourage healthier behaviours early, you might still be able to head off some of the worrisome outcomes that we see in non-communicable diseases in developed countries,” Mr Bollyky says. Certain low-cost infrastructure adjustments can also enhance safety. Mr Ijjaz-Vasquez reports that in some places “painting lines on a street does not cost a lot” but can reduce accidents markedly, while making sure that the police and ambulance use the same terminology to describe accidents, which is not the case everywhere, can make the response far more effective. As for enhancing personal security, many interviewees mention that simply making sure public places are well-lit and designed can work. Ms Johnston notes that “the cost of some of the most effective urban rehabilitation interventions that lead to better security are limited,” and especially costeffective when done to address the specific practical needs of local residents. Each one of these might seem small but, as Mr Falco puts it, “enough quick wins will add up.” Economic growth can help developing world cities close the safety gap with wealthier ones, but, first, many of the former must decide to engage with the relevant issues more energetically and creatively in the many places where they can. ii. Transparency matters at least as much as money The level of city government transparency— measured using the World Bank’s national Control of Corruption figures as a proxy—correlates about as closely with the SCI scores as does income per head. Mr Badiane argues that transparency and accountability matter more than income. He recalls that when, 20 years ago, he helped initiate a safer cities programme at UNHabitat, “we started by designing it as a poverty programme. We then realised that we were on the wrong track. Security is a governance issue.” As with wealth, some of the ways that transparency, accountability and good governance improve safety are obvious. Mr Tomer notes that, given the cost of major infrastructure, “almost all over the world, the potential for bribes is high. If you don’t have good governance, it is a perfect area to be 28 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 corrupt.” The resultant corner cutting can prove all too dangerous. Other ways that safety and transparency interact are less intuitive but equally important. Dr Agarwal says that “good governance is more crucial than aggregate wealth for improving the equitable reach of any public goods and services such as health and health security.” A recent Lancet study shows the extraordinaryeffect that this can have. It found that the length of time a country had been a democracy and the quality of its democratic experience have a profound effect on certain aspects of health. On average, a transition to democracy from some other form of rule improves HIV-free life expectancy by three years in the subsequent decade compared with no political change. 15 Mr Bollyky, the lead author, explainsthat the experience of democracy, presumably through the long-term accountability it brings, “ends up mattering more than does GDP for success against certain [health challenges] such as cardiovascular disease, cancer, car accidents and tuberculosis.” In the area of public order, transparency and accountability also turn out to be a boon. Lord Hogan-Howe notes that, over his 40-year career, simple steps like installing closedcircuit television cameras in police stations and recording interviews with suspects have raised the quality of police work substantially, meaning that the public are better served. “If you improve accountability in a way that demonstrates integrity, that has a profound effect” on community trust and therefore 15 Thomas Bollyky et al., “The relationships between democratic experience, adult health, and cause-specific mortality in 170 countries between 1980 and 2016: an observational analysis,” Lancet, 2019.the ability of the police to protect citizens, he adds. Ms Johnston agrees: “When police focus on accountability, you see higher levels of citizens reporting crime as well as supporting and facilitating police work. There is a direct correlation between being more transparent and higher levels of security itself.” Beyond specific examples, notes Mr Ijjaz- Vasquez, “good transparency means more access to information. The more citizens understand the dangers they are facing, the more they can make more appropriate decisions at the household level, and make sure the matter is a priority at the next election.” Indeed, the information need not even come from the governments of the cities involved, so long as it is accessible. Mr Bollyky points to the US Embassy in Beijing simply measuring and publishing previously unrecorded air pollution levels as an important impetus to improvements there. Individuals can also play a role in expanding transparency. The mobile phone app Saftipin crowdsources what it calls “safety audits” from female users, which score a particular location on lighting, openness, visibility, crowd, security, overall feel and several other metrics. It then aggregates these and combines them with other data to recommend the safest routes between any two points within the city. In New Delhi, Saftipin’s first city, authorities also used the data to light over 7,000 identified “dark spots”, and police adjusted their patrolling to spend more time in areas that were perceived as dangerous. 29 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 A look at SCI trends: Urban safety is a marathon, not a sprint In specific circumstances, such as war, civil unrest or natural disasters, which undermine public order and destroy infrastructure, city safety can decline rapidly. The SCI data, however, indicate that it is much more common for change to take time in the field of urban safety. Direct comparisons of scores between the 2017 and 2019 indexes are impossible given the changes this year (see box on Washington, DC). However, an in-house analysis that compared what was the same between the two years found little change in the reported results. Moreover, many shifts came from finding improved information sources rather than observable change in the cities themselves. This does not mean improvements did not occur, simply that the shifts were few and often small, or at least hard to detect. This comes as no surprise to experts consulted for this study. As Mr Leon puts it, “building a city is a permanent thing. Improvements can take a long time.” The brakes on speed differ with different kinds of security. They are most obvious in infrastructure. This, Mr Tomer explains, “operates on time lines that are longer than typical human ones. If you are in London, for example, as you go closer to the Roman core, the right of way was laid out 2,000 years ago.” Similarly, the water system relies on tunnels dating to the 19th century. For better health security, meanwhile, says Mr Bollyky, “building out improved primary or preventative care in developing world cities can be done a lot faster than a citywide sewer system, but still can’t be done overnight.” Improving personal security also involves some longer-term challenges, such as building and maintaining trust with city residents. This can take time but is essential. Lord Hogan-Howe notes that “most crimes are still solved by someone [in the community] telling the police who did it.” Similarly, notes Mr Lam, the stakeholder co-operation needed for better digital security relies on building trust. “Without it,” he warns, “you will not be successful.” Of course, some quick wins are possible. Mr Ijjaz-Vasquez says that “things like improving the lighting, cleanliness and security presence in parts of a city can change situations in a matter of weeks or months, as can cleaning drainage facilities. Stopping informal settlements in high-risk areas can take months to years,” and greatly reduce the risks from natural disasters. Even doing this much, though, requires that “cities think security is an important topic,” Mr Ijjaz-Vasquez adds, not just in the abstract but as part of the ongoing political agenda. Maintaining this focus through subsequent electoral cycles and amid the claims of myriad political issues is the fundamental challenge and the key to progress in both the short and long term. What Dr Agarwal says of healthcare and infrastructure applies across most aspects of security: “Systems need to be invested in so that they steadily reach the most vulnerable and needy parts and populations of the city. It takes perseverance.” 30 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Reports that track data across the years will, from time to time, warn that methodological changes make comparisons with previous data invalid. This is the case for Safe Cities Index 2019 (SCI2019). A close look at one example, Washington, DC, helps show why. At first, there appears to be signs of clear progress. The city went from 80.4 points overall in 2017 to 87.6 in 2019, explaining its rise from 23rd to 7th place among index cities. A comparison seems to indicate visible gains, especially on pillar outputs. Has the US capital become safer? Our data cannot answer that for two reasons. First, we are measuring some things in a new way, making improvements on the previous methodology. The most relevant cases of this are as follows: • In 2017 the index looked at the number of vehicle accidents per million inhabitants. A review, however, found that the data available from different cities was not mutually comparable. Accordingly, in 2019 we switched to road traffic deaths, for which more robust information were available. • The source used for identity theft figures from 2017 itself warned this year that those from the US were—because of that country’s more stringent reporting requirements—almost certainly unsafe to compare with those in other countries. SCI2019 therefore replaced this indicator with one measuring exposure to malware. A look at what has, or has not, changed in Washington, DC 2017 2019 Digital security outputs Digital security inputs Infrastructure security inputs Health security inputs Health security outputs Personal security outputs Personal security inputs Infrastructure security outputs 100 80 60 40 20 100 80 60 40 20 0 31 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 • Finally, in 2019 the SCI shifted from crude rates of cancer death to ones standardised to remove the impact of differences in population age. These are generally considered the best metric for international comparisons. Washington, DC, scored substantially higher on these better metrics: a relatively low number of road traffic deaths yielded a 92.2 score, compared with 0 last year because of a large number of reported accidents; its 100 points in the malware metric was noticeably higher than its 85.5 for identity theft; and its 53 for age-standardised cancer mortality, while only a mid-range score, was much better than the 0 it got in 2017 for its crude rate. The addition of new, resilience-related indicators also helped the city’s overall score. It earned 100 points for each of: emergency services in the city; air transport facilities; institutional capacity and access to resources; catastrophe insurance; disaster-risk informed development; cybersecurity preparedness; and hazard monitoring. Finally, use of better data sources available in 2017, which our researchers did not find until this year, led to big gains in the scores for the number of hospital beds per head, public-private partnerships for cyber-security, and the rate of illegal drug use. Two further factors impede calculation of a precise numerical impact for these changes. First, indicator weightings used to aggregate scores have changed. Second, because so many scores reflect the relative performance of urban areas, the replacement of four 2017 cities with new ones can have an impact: Lagos’ low life expectancy, for example, changes the scale of that metric, driving up the points given to other cities, even if their life expectancy had not changed. That said, adjusting the weighting of the scores in each year’s index to remove all new indicators and those that saw substantial change gives some idea of the underlying shift in the security performance of Washington, DC. The resultant overall scores for 2017 and 2019 are less than two-thirds of a point apart. This does not mean that nothing has changed in the city—nly that the shifts that we have measured consistently are slight. Washington, DC, does better in SCI2019 than in the past because our measures and methodology give a better understanding of its strengths and weaknesses. 32 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The Economist Intelligence Unit: Unlike some other fields of urban security, digital risks can come from anywhere. How should a city deal with the international nature of the threat to digital security and what practical challenges does it bring? Victor Lam: In Hong Kong, because we are quitean open city, digital security threats come from everywhere around the world. We have to put in place multiple kinds of security measures so that we are better protected. We have accordingly adopted a very transparent approach. We network with various operators in the city and last year created a cross-sector information sharing platform—Cybersechub.hk—to share intelligence. Cities with fewer resources can also do similar things. Information sharing need not entail a large amount of resources and should be done everywhere in the world. We also put a heavy emphasis on raising awareness. The WannaCry attack is a good example. When it broke out, many cities encountered big problems. When we came across the news of what was happening in other cities—I remember it was a Saturday morning—we immediately communicated the information to our partners including the Hong Kong Computer Emergency Response Team (HKCERT) and the police force. This helped raised public understanding. We also issued a press statement, then a public forum was held on the Sunday and, on Monday, I took part in a press conference and conducted several telephone interviews. Throughout, we raised public awareness and published a lot of alerts to government departments to ensure they had taken appropriate measures. HKCERT also offered a hotline for the public and small businesses. Although WannaCry had a major effect elsewhere, Hong Kong was quite well protected. The Economist Intelligence Unit: How do you expect the threats to digital security to evolve over the next few years? Victor Lam: The Internet of Things (IoT) will bringbig changes. At the moment, organisations more or less focus on end-point security, but with so many IoT devices the vulnerability will be extensive. We have to ensure that we put enough emphasis on their protection, especially IoT devices used for infrastructure. We increased our emphasis on IoT security recently and have asked HKCERT to step up research into, and encouragement of, best practice measures. The Economist Intelligence Unit: Although we look at different domains of security separately in the Safe Cities Index, what do you see as the key links between digital security and other areas? Victor Lam: I fully agree that they are closelyrelated. Critical infrastructure security also includes digital security. The importance of this link will increase now that we are talking about smart cities because in a smart city there will be much more digitised critical infrastructure. For example, Q&A with a city leader—Victor Lam, government chief information officer, Hong Kong 33 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 in Hong Kong we are installing smart lampposts with numerous smart devices in place. If we do not implement digital security protection in them from the start, beginning with the design stage, it could lead to substantial problems. The Economist Intelligence Unit: What are some of the new initiatives that Hong Kong is engaged in to improve digital security? Victor Lam: There are several aimed at makingthe right interventions in the right places. To begin with, for the public, a government initiative will provide electronic ID free of charge starting from [the] middle of next year, as a way to establish more trust through secure identification. Financial support is important so that smaller organisations will be more willing to step up. We have doubled the matching funds under the Technology Voucher Programme to HK$400,000 to help them upgrade systems. These upgrades can include better security. Finally, for those with .hk domain registrations, we are engaging the Hong Kong Internet Registration Corporation, which manages that domain name. It will now provide those using it with free technical support on how to reduce vulnerability. Here, it is a case of not doing it ourselves, but engaging the right party to provide the right advice. 34 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The SCI cities and resilience The SCI2019 includes new indicators specifically related to resilience. These, when combined with relevant indicators carried forward from previous versions of the index, paint a clear picture of how well index cities are doing in this field. The challenge in aggregate Resilience is about avoiding, mitigating or responding to potential shocks. By definition, the events—including natural events or technological accidents of disastrous proportions, as well as man-made violence from terrorism or war—are fortunately rare. Otherwise, they would become part of normal life and urban residents would adjust. For example, except in extreme years, Venetians have personal, neighbourhood and municipal mechanisms to cope with their city’s regular periods of acqua alta in winter; in mostother urban areas, knee-deep water in the main square and central streets would be a disastrous flood. In recent years, the aggregate toll of shocks on SCI cities has been much less than the attention that such events receive. According to data gathered for the index, on average across the 60 cities during the last five years natural disasters have killed about 1.7 people per million population annually. That is roughly a tenth the rate of female homicide in these cities. The loss to terrorism is even lower. The total number of deaths and injuries per year over the past decade in all the SCI cities combined is around 1,000—about half the number killed annually in pedestrian accidents in Cairo alone. This is not to minimise the pain felt by those who lose loved ones to natural and man-made disasters, but simply to put the numbers into perspective with the other challenges facing cities. Developing resilience against such shocks despite their relatively low toll is essential for several reasons. First, as Lord Hogan-Howe notes about terrorism, it is “rare. Each death in a terrorist attack is a tragedy. However, many more people are the victim of homicide each year and around twice as many again die on the roads. Terrorism is terrifying because it is intended to be terrifying. People need to be reassured. It falls into a category of risks that cannot just be measured by the volume of events.” He adds that, because of media coverage, terrorism in any given city is likely to be disconcerting to residents of other locations. Similarly, although lacking the political intent, news of tsunamis, earthquakes and floods elsewhere remind those in other cities on coasts, near fault lines or in low lying areas of their vulnerability. Second, although these are low-frequency events, they are potentially very high impact. For example, Mexico City has had fewer people per head die from natural disasters than the SCI average over the past decade—esulting in its 92-point score on that indicator. During the past century, though, it has suffered from major earthquakes (over 7.0 on the Richter scale) roughly once every 30 years. These can be devastating: estimates for the number killed in 1985 typically range from 10,000 to 40,000. In such circumstances, a rapid, coherent response can make all the difference. Finally, concern is growing that the frequency of adverse events will rise. In Mr Van Begin’s 35 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 experience, “the impact of climate change has become a huge driver for policymakers at the urban level to act.” Mr Ijjaz-Vasquez agrees: “The frequency and intensity of natural disasters is moving to the fronts of minds of citizens and local administrations. Cities are getting more serious.” The problem is deciding on what to prepare for. Mr Ijjaz-Vasquez continues, “We know certain things about climate change, but once you move to the city level, uncertainty begins to be very large. If you are preparing infrastructure for the next 50 years, you know it may be bad, but you don’t know how bad.” This is why resilience emphasises the need for having flexible assets available to address shocks and plans to deal with them. As Mr Badiane puts it, “Disasters: you cannot control them. The only thing you can do is be ready.” Risk and readiness in the SCI: Wealth and transparency redux The SCI does not have a specific resilience score. Here, though, we recombine relevant individual indicators into three useful categories described in detail in a previous section: damage and threat multipliers; relevant assets; and preparation. 36 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Damage and threat multipliers Relevant assets Preparation Copenhagen 98.6 Singapore 100.0 Washington, DC 99.5Singapore 97.5 Tokyo 98.1 Amsterdam 99.2Amsterdam 96.7 Chicago 95.6 Brussels 99.2 Osaka 96.4 Los Angeles 95.6 Singapore 99.2 Stockholm 96.0 New York 95.6 Los Angeles 98.9 Tokyo 94.6 Washington, DC 95.6 New York 98.9 Frankfurt 94.5 Hong Kong 93.0 Tokyo 98.9 Hong Kong 94.4 Taipei 92.7 Toronto 98.9 Zurich 94.2 San Francisco 92.6 Seoul 98.7 Chicago 94.1 Melbourne 92.4 Chicago 98.4 San Francisco 94.1 Osaka 92.4 Dallas 98.4 Dallas 93.7 Sydney 92.4 Osaka 98.4 Toronto 93.6 Toronto 92.4 San Francisco 98.4 Melbourne 92.9 Dallas 92.0 Melbourne 97.9 Sydney 92.9 Amsterdam 90.2 Sydney 97.9 Taipei 89.7 Paris 90.2 Wellington 97.9 Seoul 89.5 Seoul 89.9 Barcelona 97.4 Kuala Lumpur 88.9 London 88.8 Madrid 97.4 Madrid 88.9 Abu Dhabi 88.7 Frankfurt 94.8 Milan 87.8 Dubai 88.7 Hong Kong 84.9 Abu Dhabi 86.9 Stockholm 87.4 Copenhagen 84.1 Barcelona 86.9 Copenhagen 87.3 London 83.3 Dubai 86.9 Wellington 86.5 Taipei 81.3 London 86.9 Zurich 85.2 Paris 77.8 Kuwait City 86.7 Frankfurt 83.3 Stockholm 76.5 Buenos Aires 86.4 Brussels 82.6 Zurich 76.5 Washington, DC 86.4 Barcelona 81.6 Beijing 75.7 Los Angeles 85.7 Madrid 81.6 Shanghai 75.7 Santiago 85.3 Milan 76.7 Buenos Aires 69.8 Rome 85.1 Beijing 74.9 Milan 69.0 Beijing 84.8 Shanghai 74.9 Rome 68.8 Johannesburg 84.8 Rome 72.9 Abu Dhabi 67.7 Wellington 84.6 Santiago 70.2 Moscow 66.9 Brussels 84.2 Kuwait City 69.0 Dubai 66.7 Rio de Janeiro 83.1 Johannesburg 67.2 Kuala Lumpur 66.7 Shanghai 82.2 Mumbai 67.2 Santiago 61.5 Moscow 81.8 Kuala Lumpur 67.1 New Delhi 60.8 Mexico City 81.2 Riyadh 66.5 Lima 59.3 Riyadh 80.8 Buenos Aires 66.4 Rio de Janeiro 59.3 Sao Paulo 80.5 Istanbul 66.4 Sao Paulo 59.3 New York 79.1 Lima 66.1 Mumbai 57.9 Paris 79.1 New Delhi 64.6 Jakarta 57.4 Ho Chi Minh City 78.7 Rio de Janeiro 64.6 Istanbul 57.0 Casablanca 76.4 Moscow 61.7 Ho Chi Minh City 56.9 Lima 75.0 Mexico City 61.1 Manila 56.9 Baku 72.8 Sao Paulo 60.6 Dhaka 54.8 Manila 72.5 Bangkok 60.4 Johannesburg 52.6 Bogota 71.6 Jakarta 59.3 Karachi 51.7 Jakarta 71.4 Manila 58.2 Bangkok 51.1 Caracas 70.9 Quito 58.1 Casablanca 50.8 Quito 70.9 Ho Chi Minh City 54.6 Yangon 49.5 Mumbai 69.9 Karachi 54.0 Mexico City 45.5 Cairo 68.8 Baku 53.4 Kuwait City 44.6 New Delhi 68.6 Bogota 50.8 Riyadh 41.8 Istanbul 68.5 Cairo 50.1 Quito 33.6 Yangon 65.4 Casablanca 49.4 Bogota 25.0 Bangkok 64.1 Dhaka 40.8 Cairo 22.0 Lagos 63.4 Caracas 38.3 Lagos 20.6 Dhaka 48.0 Yangon 34.1 Baku 19.6 Karachi 30.4 Lagos 30.5 Caracas 19.337 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 As noted above, the actual losses from shocks over the past decade has been comparatively small, so the damage and threat multiplier score is an indication of relative rather than absolute risk. Most cities nevertheless score above 75 out of 100, which the SCI classifies as very good. That said, the extent of damage from shocks and the existence of particular aggravating dangers decline markedly with wealth. Developed cities are certainly not immune to danger: Wellington, Paris, London and New York have all seen major terrorist atrocities in the past two decades. In San Francisco and Los Angeles, “the Big One” is the local euphemism for an expected large eruption along the San Andreas Fault in the coming years or decades. Nevertheless, the greater risk from shocks appears to be in the world’s emerging mega-cities such as Karachi, Dhaka and Lagos. Mr Bollyky notes that “many low- and middle-income cities face the potential for catastrophic risk; they are exposed to climate change and insecure in health terms.” Given this risk distribution, it is unfortunate that income and transparency are also the correlates of both having relevant assets in place. 0 20 40 60 80 100 100 80 60 40 20 0 Fitted Actual 38 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Turning to preparation, two facets of scores there are particularly noteworthy. First is the much wider disparity between the top and bottom of the table than in other areas: 18 cities score over 95 points, while 23 fall below 60. Again, relative scores should not give the wrong message. Mr Leon warns that no urban area should be complacent: “We cannot say that any city is completely prepared for what is coming because we really don’t know what is coming. All need to work toward resilience. If a person wants to be physically fit, daily exercise, a good diet and good sleep are necessary. Similarly, if you want a healthy and resilient city, permanent work on resilience building is—nd should be— never ending exercise.” Those scoring above 95, then, are not so much perfectly prepared as doing far better than the many cities at the other end of the scale. Although income and transparency usually have a similar significance in correlations elsewhere in the SCI, income is statistically insignificant here when transparency is factored in. The implication is that a well-governed city, even with constrained economic resources, can make important progress on resilience. 0 -2 -1 0 1 2 100 80 60 40 20 0 Fitted Actual 39 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Becoming more resilient A general guide to improving resilience, were such possible, would be well beyond the scope of this study. Instead, we offer insights from experts for policymakers looking to address the issue. To begin with, good general infrastructure, such as roads and buildings with a capacity to cope with earthquakes or floods, certainly can help. Professor Nakamura notes, for example, that a key lesson that other countries could learn from Japan’s experience with natural disasters is the value of high-quality civil engineering where needed. Even a single project can have an important effect. Japan’s technologically advanced Earthquake Early Warning system almost certainly saved lives by giving Tokyo residents around 80 seconds of warning before the 2011 earthquake hit. London, meanwhile, has not seen a major flood since the completion of the Thames Barrier. The benefits of better infrastructure help explain some of the lower natural disaster damage experienced in wealthier cities. Such assets can require substantial capital outlay. Governor Koike notes that, for cities, this is a wise investment rather than an expense. “When a disaster strikes and you are unprepared, you realise truly how costly the loss can be. Therefore, we believe that preparedness is critical, in terms of doing everything possible to take preventive measures and be ready.” This does not mean that developing world cities cannot become more resilient, for two reasons. First specific building-code regulations or projects, however beneficial, are the result of resilience, not its core. Second, much of resilience preparation is not costly. Efforts in this area need to begin with keeping sustainability and resilience in mind when setting policy. This can require creativity and focus, especially for less well-off cities acknowledges Mr Ijjaz-Vasquez. “If you don’t have a lot of money, you need to find the best actions to take to get the most for it. That is not a trivial question. Is your big risk cholera in a flood, or crime, or is the next big challenge drought? Resilience can be technically difficult.” Nevertheless, most initiatives are not inherently expensive. Sometimes better resilience involves not spending money in certain ways, notes Mr van Begin. “In your budget, if you have an item investing so many dollars in creating lots of parking space for individual cars rather than on increasing use of public modes of transportation, that is already an indication you may not be on the right track.” More specific to shock prevention, housing and residential planning should keep the potential for disaster in mind. Even something as basic as making sure that “unregulated settlements do not grow into areas that get flooded every year saves everybody a lot of money by not having to deal with a crisis,” says Mr Ijjaz-Vasquez. “It is not expensive but an issue of paying attention.” Unfortunately, only under half of index cities (25)—ll from high-income countries with the exception of Beijing and Shanghai—ake disaster risk into account in urban planning. 40 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 “Only under half of index cities (25)—all from high-income countries with the exception of Beijing and Shanghai—take disaster risk into account in their own city-level planning” Cairo Riyadh Lagos Bogota Caracas Baku Abu Dhabi Bangkok Buenos Aires Casablanca Dhaka Dubai Ho Chi Minh City Istanbul Jakarta Johannesburg Karachi Kuala Lumpur Kuwait City Lima Manila Mexico City Milan Moscow Mumbai New Delhi Paris Quito Rio de Janeiro Rome Santiago Sao Paulo Stockholm Yangon Zurich Amsterdam Barcelona Beijing Brussels Chicago Copenhagen Dallas Frankfurt Hong Kong London Los Angeles Madrid Melbourne New York Osaka San Francisco Seoul Shanghai Singapore Sydney Taipei Tokyo Toronto Washington, DC Wellington YES PARTIALLY NO Quantitative assessment 0. No (disaster risk not been accounted for in either national economic development plans, or in city-level urban planning) 1. Partially: only in the active national development/strategy(s) 2.Yes to both: accounted for in both the active national development plan/strategy and in city-level urban planning (eg, through policies, directives, urban development plans/strategies) Units : score 0-2Year : 2019Description Is disaster risk included and accounted for in: a. active national development plan/s; and b. city level urban planning/design? 41 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 One element of paying attention to resilience is ensuring, through joint planning for preparedness, that all of the systems in a city are co-ordinated. London is a good example of what this looks like in practice. In Britain, explains Lord Hogan-Howe, a legal requirement exists for central and local government, as well as other relevant stakeholders, to cooperate in local committees established to plan for possible emergencies. In London, this committee meets once a quarter. The biggest natural threat is flooding, so a specific warning system and reaction capacity have been developed should this occur. All key stakeholders, not just paid emergency services but also volunteers, also share a radio system for use should disaster strike and they engage in joint exercises to prepare. Based on the result of such exercises, the committee considers any necessary revisions to its standing contingency plan. “On the whole, it is pretty well organised,” says Lord Hogan-Howe, “but at the extremes any society would be challenged.” Better technology and more co-operative planning as described here are essential, but they are hardly new ideas. As the concept of resilience develops, though, it is also pointing in innovative directions. One of the two biggest examples is a major shift in thinking about the nature of appropriate infrastructure. Mr Tomer reports “a bit of a back-to-the-future element,” with infrastructure ideally no longer fighting against, or superimposing itself upon, nature. Instead, cities should be asking “how do we use existing natural infrastructure to our benefit.” 16Mr Ijjaz-Vasquez agrees that, increasingly, cities interested in resilience are “making it a priority to use nature and green assets to deal with risks”— particular consideration for cities without money for huge projects. He cites the example of Colombo in Sri Lanka. After floods in 2010, a post-disaster assessment highlighted the importance of existing natural wetlands for rainwater absorption and overall flood management. Unfortunately, Mr Ijjaz-Vasquez explains, development had occurred or was taking place in many of these areas. The city’s urban plan therefore now calls for the mapping and protection of wetlands. Meanwhile, to maximise the benefits of this restriction on development, Colombo has created two large parks out of some of the protected areas so that residents can use them for recreation during the large majority of time that they are not flooded. The parks are also used for educational and awareness raising events involving city residents, in order to illustrate the importance of sustainable and integrated development of the urban environment, and thereby to contribute further to Colombo’s resilience. 17 As ProfessorNakamura notes of infrastructure development in general, it is not a binary choice between development or non-development. “We always need to find the right balance between the nature that needs to be preserved and the convenience that needs to be provided,” he says. Just as the concept of resilient infrastructure is evolving, so too is understanding of the kind of co-operation required to deal with shocks. In particular, cities are recognising the essential importance of social resilience, which is the 16 For more in depth discussion of what this means in practice, see Earth Economics and 100 Resilient Cities, Building Urban Resilience with Nature: APractitioner’s Guide to Action , 2018; Steffen Lehmann, “Reconnecting with nature: Developing urban spaces in the age of climate change,” Emerald OpenResearch , 2019.17 See also Global Facility for Disaster Reduction and Recovery, “Urban Wetlands Management in Colombo: A new model for urban resilience,” 2018; “Colombo’s wetlands float to top of flood prevention plan,” Reuters, 22 May 2018.42 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 ability of communities as a whole to work together when necessary. Professor Nakamura recalls that the number of casualties and extent of damage arising from the 1995 Kobe Earthquake and its aftermath differed markedly between neighbourhoods. Extensive research into these variances found that “the crucial difference boiled down to whether the people [in these areas] had day-to-day chit-chats with their neighbours,” he says. “Were there community events? Did neighbours know each other’s faces and names? These sorts of things—in other words, social capital—eeply impacted how well they could, say, hold a rope together, or pass water buckets from point A to point B.” Kobe’s experience is not unusual. Research has shown the crucial importance of social capital in how well individuals, neighbourhoods and cities weathered and recovered from crises as diverse as the Paris heatwave of 2003, Hurricane Katrina in the US, and the Japanese tsunami of 2011. 18 Even in so developed alocation as the wider metropolitan tri-state area centred on New York City, these personal links are crucial when a crisis occurs. In the aftermath of Hurricane Sandy, those who were most affected reported that they got the majority of their help from family, friends and neighbours. 19 Technology can also help: studiesshow that social media use increases, especially among medium users, in the wake of a disaster as people post data that may be key to others. 20Cities can take specific steps to enhance social resilience, both specific and general. Paris has examples of both. Officials can try to plug particular holes where it may be lacking. In the aftermath of the 2003 heatwave in Europe, which killed nearly 15,000 in France alone, Paris drafted response plans that include, once a certain temperature is reached, having health officers visit everyone on a register of vulnerable individuals to see what assistance they may need. 21 More generally, notes Paris’sdeputy mayor, Emmanuel Gregoire, one reason his city invests in addressing social inequalities is “because, the more cohesive a community is, the more it is able to face challenges and to have a resilience strategy.” Urban governments can also recognise the importance of the community’s role and integrate relevant groups within their planning. As noted above, London’s emergency exercises include representatives of voluntary organisations. Lord Hogan-Howe stresses that this is not tokenism. “It would be too expensive to create the necessary capacity” to address a crisis and then have it standing by unused for most of the time. “Volunteers will keep us going if these events occur.” Similarly, Mr Gregoire explains that Paris’s resilience policy “represents a large partnership with a lot of kinds of collaborators—ublic organisations and the state level, of course, but also inhabitants, private companies, other organisations and NGOs. It’s only if we work together that we will be able to face these challenges.” 22Most important for resilience, however,is creating the space to allow the ties of community to build 18 Richard Keller, Fatal Isolation: The Devastating Paris Heat Wave of 2003, 2015; N. Nirupama et al., “Role of social resilience in mitigating disasters,”International Journal of Disaster Resilience in the Built Environment , 2015; Jeanne Leroy et al., “Vulnerability and social resilience: comparison of twoneighborhoods in New Orleans after Hurricane Katrina,” E3S Web of Conferences: 3rd European Conference on Flood Risk Management, 201619 Associated Press-NORCCenter for Public Affairs Research. “Resilience in the Wake of Superstorm Sandy: Research Highlights,” 2013. 20 Meredith Niles et al., “Social media usage patterns during natural hazards,” PLOS One, 2019.21 “Canicule”, Government of Paris web site, accessed 2 May 2019. 22 The interview was conducted at the Urban 20 (U20) Mayor’s Summit / Urban Resilience Forum Tokyo (URF) in Tokyo on 21 May, 2019 43 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 by themselves. Ms Johnston explains that cities can contribute in two relatively simple ways. One is focusing on quality-of-life issues, such as neighbourhood cleanliness, lighting and whether public services like urban transportation work. This creates a virtuous circle: by giving people a sense of safety, residents will be more willing to go into public spaces, thereby making them safer still. In this way, she says, “cities can have a direct effect on renewing neighbourhoods.” Similarly, Ms Johnston adds, urban officials can play an important role in building social cohesion and a sense of community “by creating not only physical but social spaces.” This might include sponsoring events or creating spaces where families and groups of citizens can meet safely to engage in sporting, cultural or educational activities. In other words, the same recipes for safety go a long way to encouraging the social linkages that are the key to resilience. Resilience, then, is not a separate category with an occasional relationship to urban safety: the two are intertwined. The Economist Intelligence Unit: Are there any recent innovations in improving security in London that you think would be of particular interest or relevance to other cities? Lord Hogan-Howe: As I was leaving the Met,we were giving 23,000 police officers body video. It cost ’9m and has an impact on collecting evidence, but its biggest impact is that it holds police to account on the street. Over the last 40 years that I’ve been with the police, many of the changes for good have been driven by things like CCTV in police holding areas and recorded interviews. This is the next step. Because of these changes, things have improved immeasurably. Now I can’t remember any recent case where police lied and lost a conviction. If you improve accountability in ways that show provable integrity, it is a real benefit. Over the years, this has had a profound effect: complaints have dropped by at least a half. These changes also enhance the sense of the rule of law because if police are trusted, the courts are too. The Economist Intelligence Unit: To what extent is it possible to get in front of crime with prevention, especially with data analytics, and how far is policing in part inevitably reactive? Lord Hogan-Howe: Although we’ve alwaysclaimed that there is a prevention strategy, I don’t think it has been fully embedded. CCTV is widespread in London and has let us have a 95% murder clear-up rate. It is ubiquitous, though, because we did not have a strategy when it was being deployed. That reflected how society appreciated the benefits of CCTV before it perceived a threat to intrusion into privacy. That said, Londoners’ experience of CCTV has been broadly positive. Q&A with a city leader—Lord Bernard Hogan-Howe, former commissioner, London Metropolitan Police 44 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 There are, for example, good preventative actions around design in schools and public buildings, but they are not as good as those for fire prevention. In the same way, things like insurance have incentivised good behaviour in preventing fire but have not done [the] same around crime. Public places can be designed to reduce crime by making it harder to steal cars or engage in burglaries—there are some good efforts to do so but this could be embedded better. We can control some drugs markets better because, when they are distorted, you get more violence. A third area is alcohol control: if that is not well monitored you can get difficulties. Finally, young people are disproportionately affected by crime and can learn how not to be victims, but they have not been incentivised to do so. It is possible to have a structure to prevent crime, but we can do more. The Economist Intelligence Unit: What lessons might London’s experience of dealing with various kinds of terrorists provide for other cities? Lord Hogan-Howe: At the point terrorists attack,you have a problem. It is best to have a strong strategy that stops it occurring. The UK strategy is based on prevention, protection and pursuit. First, we focus on stopping at the planning stage, or protecting places where terrorists would likely attack and, if they do get through, responding accordingly. These are things you have to embed in central and local governments. Success also depends on the level of trust between the various services. In the UK that has been excellent. The Economist Intelligence Unit: What are some of the challenges in policing such an open and vibrant city as London? Lord Hogan-Howe: There is a point of balanceyou have to strike in a liberal democracy between the rights of a citizen and the ability to intrude in people’s privacy. Where this balance lies can impact how effective your security services can be. Any debate has to think about that: if you have less intrusion, you may have more risk. Some really safe countries are very intrusive and draconian, but you have to decide if you want to live there. I probably wouldn’t. 45 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Conclusion Mr Bollyky says that “the future of global health is urban health.” Given the growing number of people residing in cities and the ever-greater influence they will have on how we as a species live, the future of day-today global human security is, to a large degree, urban security. Creating safe cities, however, is far from straightforward. Different kinds of security intersect in any number of ways and shocks can reveal that apparent safety has as much to do with luck covering over ignorance, as it does any underlying level of protection. Throughout this study, drawing on the results of the SCI2019, several broad themes keep reappearing that are of relevance to urban policymakers seeking to enhance the security of their cities: • Urban safety is both multi-faceted and indivisible: a range ofdifferent kinds of security go into someone being, let alone feeling, safe. Accordingly, our index has four pillars, themselves composed of multiple indicators. All are important to quality of life. Those individuals tasked with protecting cities in any of these fields, though, should understand the close links between kinds of security, which, on the surface, seem quite distinct. Problems in any one area can undermine other sorts of security quite quickly. • For safety, wealth is an asset, not a strategy: richer urbanareas tend to be safer ones, but this does not result simply from some notional purchase of security. Those cities with higher perhead income are also more engaged with the issue, as shown by more detailed policies even for areas where cost is not high. For example, integrating disaster risk into urban planning need not cost the earth—sometimes it simply means not developing in a way that undermines natural protections against various dangers. Nevertheless, such an approach will greatly enhance the safety of a typical city resident over the long term. Those in less well-off cities need to focus more on how they can, within the constraints they face, enhance security. On the other hand, policymakers in wealthier cities need to understand that they cannot afford to lose the focus on safety, and increasingly resilience, amid the other concerns they face. 46 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 • Transparency and accountability undergird safety: safe citiesrequire good governance. For our overall SCI scores, transparency is about as important as per-head income. For resilience, it is the dominant correlate. In the absence of accountability, not only do those charged with providing safety face greater temptations to sacrifice it to their own private interests, but also ordinary citizens are less willing to engage in even well-intentioned efforts to enhance their security. Honest government also need not be expensive: for several years, France and Barbados have had similar, usually relatively good, scores in Transparency International’s Corruption Perception Index, but the latter’s GDP per head is less than half that of the former. • The provision of safety is a joint, even a social, activity: urbansafety is a multi-faceted field requiring the mutual re-enforcement of efforts from across a range of different security pillars. At a minimum, this requires some form of integrated joint planning and consideration of issues of common concern. More generally, it involves the engagement of citizens, businesses and civil society organisations in their own security in areas as diverse as living healthy lifestyles, willingness to report crimes, and keeping their computer systems virus free. When cities face extreme shocks, the importance of social engagement inevitably proves crucial. Here, policymakers should work on building trust with the population—in part through transparency—and, even more important, creating the opportunities for social bonding and civil society to flourish. 47 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Appendix 1 Tokyo Rank City Score 0 20 40 60 80 100 94.4 2 Singapore 93.1 3 Chicago 92.9 4 Washington, DC 92.2 =5 Los Angeles 91.4 =5 San Francisco 91.4 7 Dallas 91.3 8 New York 91.1 9 Toronto 90.6 10 London 90.2 =11 Melbourne 89.4 =11 Osaka 89.4 =11 Sydney 89.4 14 Amsterdam 89.0 15 Copenhagen 87.3 16 Stockholm 85.5 17 Seoul 84.7 18 Zurich 80.8 19 Wellington 80.2 20 Paris 80.0 21 Frankfurt 78.9 22 Hong Kong 78.8 23 Taipei 77.0 =24 Abu Dhabi 74.1 =24 Dubai 74.1 26 Brussels 74.0 27 Milan 72.5 =28 Barcelona 69.2 =28 Madrid 69.2 30 Rome 67.5 31 Buenos Aires 65.0 32 Santiago 64.6 33 Istanbul 61.9 34 Johannesburg 60.2 35 Mexico City 58.4 36 Beijing 58.1 37 Shanghai 57.4 38 Riyadh 56.5 39 Kuwait City 56.4 40 Bangkok 56.2 41 Bogota 54.7 42 Quito 54.5 43 Kuala Lumpur 54.4 44 Rio de Janeiro 52.7 45 Manila 52.1 46 Baku 51.7 =47 Mumbai 51.0 =47 New Delhi 51.0 49 Lima 49.8 50 Sao Paulo 49.4 51 Casablanca 44.9 52 Karachi 43.1 53 Caracas 42.9 54 Moscow 42.8 55 Jakarta 42.3 56 Lagos 42.2 57 Dhaka 41.9 58 Cairo 40.7 59 Ho Chi Minh City 40.2 60 Yangon 27.8 Digital security 2019 Average: 67.2 * =new cities 48 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 1 Osaka Rank City Score 0 20 40 60 80 100 88.5 2 Tokyo 87.5 3 Seoul 85.2 =4 Amsterdam 81.6 =4 Stockholm 81.6 6 Frankfurt 81.2 7 Washington, DC 81.1 8 Singapore 80.9 9 Zurich 80.8 10 Taipei 80.2 =11 Copenhagen* 79.8 =11 Sydney 79.8 =13 Brussels 79.3 =13 Melbourne 79.3 15 Paris 78.7 16 London 78.0 17 Toronto 77.4 18 San Francisco 77.2 19 Chicago 77.1 =20 Madrid 76.1 =20 New York 76.1 22 Dallas 75.9 23 Los Angeles 75.8 24 Barcelona 75.2 25 Rome 75.1 26 Milan 74.9 27 Hong Kong 73.2 28 Wellington 72.9 29 Abu Dhabi 71.8 30 Moscow 71.5 31 Dubai* 70.5 32 Buenos Aires 69.8 33 Beijing 68.0 34 Shanghai 67.5 35 Kuwait City 64.8 =36 Rio do Janeiro 64.7 =36 Sao Paulo 64.7 =38 Kuala Lumpur 64.4 =38 Santiago 64.4 40 Mexico City 64.1 41 Baku* 64.0 42 Riyadh 62.9 43 Istanbul 61.7 44 Lima 60.7 45 Bangkok 59.9 46 Quito 59.4 47 Bogota 59.1 48 Manila 56.6 49 Ho Chi Minh City 56.3 50 Mumbai 55.8 51 New Delhi 54.6 52 Johannesburg 53.2 53 Jakarta 51.7 54 Casablanca 50.0 55 Caracas 48.1 56 Cairo 46.1 57 Dhaka 45.1 58 Yangon 42.3 59 Karachi 39.0 Lagos* * =new cities 60 34.1 Health security 2019 Average: 68 49 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 1 Singapore Rank City Score 0 20 40 60 80 100 96.9 2 Osaka 94.5 3 Barcelona 94.4 4 Tokyo 94.3 5 Madrid 94.2 6 Frankfurt 93.7 =7 Melbourne 93.5 =7 Sydney 93.5 9 Wellington 93.2 10 Washington, DC 93.1 11 Chicago 93.0 =12 New York 92.5 =12 Toronto 92.5 14 Seoul 92.4 15 Los Angeles 92.2 16 Amsterdam 92.0 17 San Francisco 91.7 18 Hong Kong 91.1 19 London 90.4 20 Copenhagen* 89.0 21 Brussels 88.9 22 Zurich 88.5 23 Stockholm 87.5 24 Taipei 87.1 25 Paris 85.9 =26 Abu Dhabi 83.2 =26 Dubai* 83.2 28 Rome 83.1 29 Milan 82.8 30 Dallas 81.9 31 Istanbul 75.8 32 Moscow 73.6 33 Beijing 72.1 34 Shanghai 72.0 35 Buenos Aires 71.2 36 Santiago 71.0 37 Kuala Lumpur 64.7 38 Mexico City 61.5 39 Johannesburg 57.8 40 Rio de Janeiro 57.7 41 Sao Paulo 57.2 42 Kuwait City 56.4 43 Ho Chi Minh City 55.4 44 Riyadh 54.8 45 Bogota 53.9 46 Manila 53.6 47 Lima 53.0 48 Bangkok 52.5 49 Jakarta 52.3 50 Mumbai 50.0 51 Quito 49.9 52 Casablanca 49.6 53 Cairo 48.2 54 Baku* 46.3 55 Karachi 46.1 56 Yangon 45.3 57 New Delhi 40.7 58 Lagos* 37.4 59 Dhaka 34.2 Caracas * =new cities 60 27.3 Infrastructure security 2019 Average: 72.5 50 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 1 Singapore Rank City Score 0 20 40 60 80 100 95.3 2 Copenhagen* 93.6 3 Hong Kong 91.9 4 Tokyo 91.7 5 Wellington 91.5 6 Stockholm 91.3 7 Osaka 91.1 8 Toronto 90.8 9 Amsterdam 89.4 10 Sydney 89.1 11 Abu Dhabi 88.9 12 Dubai* 88.6 13 Zurich 87.8 14 Frankfurt 87.7 15 Seoul 87.5 16 Melbourne 86.8 17 Brussels 86.3 18 Madrid 86.2 19 Barcelona 86.0 20 Taipei 85.8 21 Paris 85.2 22 London 84.3 =23 Shanghai 84.0 =23 Washington, DC 84.0 25 Beijing 83.9 26 Chicago 83.8 =27 Dallas 83.3 =27 San Francisco 83.3 29 Milan 82.4 30 New York 82.2 31 Kuala Lumpur 81.8 32 Los Angeles 81.3 33 Kuwait City 80.4 34 Rome 79.8 35 Santiago 79.4 36 Ho Chi Minh City 78.7 37 Mumbai 76.2 38 Riyadh 75.9 39 Moscow 75.3 40 Manila 74.7 41 New Delhi 73.6 42 Buenos Aires 72.9 43 Jakarta 71.7 44 Casablanca 69.5 45 Lima 69.3 46 Rio de Janeiro 68.4 47 Sao Paulo 67.5 48 Istanbul 65.2 49 Baku* 63.7 50 Johannesburg 63.2 51 Mexico City 62.3 52 Bangkok 61.8 53 Cairo 59.3 54 Quito 57.5 55 Dhaka 57.4 56 Bogota 52.8 57 Yangon 52.3 58 Karachi 45.9 59 Caracas 42.1 Lagos* * =new cities 60 38.7 Personal security 2019 Average: 77 51 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 0 20 40 60 80 100 1 Tokyo Rank City Score 0 20 40 60 80 100 92.0 2 Seoul 87.4 3 New York 85.5 4 Beijing 70.5 5 Shanghai 70.2 6 Buenos Aires 69.7 7 Istanbul 66.1 8 Mexico City 61.6 59.7 59.2 58.2 57.6 55.0 54.5 48.6 44.6 43.5 9 Sao Paulo 10 Manila 11 Mumbai 12 Ho Chi Minh City 13 New Delhi 14 Jakarta 15 Cairo 16 Dhaka 17 Karachi Rankings by population: >15m Average: 63.8 1 Osaka Rank City Score 0 20 40 60 80 100 90.9 2 London 85.73 Los Angeles 85.24 Paris 82.45 Moscow 65.86 Rio de Janeiro 60.97 Johannesburg 58.68 Lima 58.257.6 55.1 38.1 9 Bangkok 10 Bogota 11 Lagos* 10-15m Average: 67.1 * =new cities 1 Singapore Rank City Score 91.5 2 Toronto 87.83 Washington, DC 87.64 Chicago 86.75 Hong Kong 83.76 Dallas 83.17 Taipei 82.58 Madrid 81.481.2 62.5 41.9 69.8 66.3 9 Barcelona 10 Santiago 11 Kuala Lumpur 12 Riyadh 13 Yangon 5-10m Average: 77.4 52 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 1 Amsterdam Rank City Score 0 20 40 60 80 100 88.0 2 Sydney 87.93 Copenhagen* 87.44 Melbourne 87.35 Stockholm 86.56 San Francisco 85.97 Frankfurt 85.4=8 Wellington 84.584.5 82.1 79.5 79.1 78.1 76.4 64.5 56.4 55.3 53.5 40.1 =8 Zurich 10 Brussels 11 Abu Dhabi 12 Dubai* 13 Milan 14 Rome 15 Kuwait City 16 Baku* 17 Quito 18 Casablanca Caracas * =new cities 19 <5m Average: 75.9 I. Overview In 2015 The Economist Intelligence Unit developed an index assessing the safety of major cities across the globe, across four domains: digital security, health security, infrastructure security and personal security. The SCI2015, sponsored by NEC Corporation, was developed in response to critical concerns surrounding urban and public safety. Present UN estimates show that in 2018 a little more than half of the world’s population are living in urban areas and this number is bound to rise, projected to reach 68% by 2050. 23This rapid rise in urban populations has caused immense pressure on existing resources, often giving way to an unruly urban sprawl. In light of these trends, there are valid concerns around the safety of these cities, be it the safety of a city’s residents from terror attacks or from road accidents. 23 https://www.un.org/development/desa/publications/2018-revision-of-world-urbanization-prospects.html In this context, it is imperative that we understand the landscape of public safety, particularly in urban areas. To continue enhancing our understanding of the current situation and identify critical changes since the release of the second edition in 2017, NEC Corporation has sponsored a third edition of this research. II. Differences between the 2019 and the 2017 indexes The SCI was launched in 2015, ranking 50 cities on 44 indicators across the four domains of digital security, health security, infrastructure security and personal security. In its second edition in 2017, the index was expanded to include more cities, ranking 60 cities based on 49 indicators in the same four domains. In this third edition of the index (2019), the core focus continues to be centred around digital security, health security, infrastructure security and personal security. The 2019 index ranks 53 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 60 cities, on 57 indicators. In this edition, The Economist Intelligence Unit has modified the framework to increase focus on gauging a city’s climate change or disaster risk resilience/preparedness. Due to the change in city coverage and additional indicators, direct year-on-year comparisons between cities are not possible. Scores and rankings reflect the relative performance of a city and should be considered for the year in scope, especially due to changes in methodology/indicators and cities in scope in the 2019 edition. III. Change to list of cities The 2019 index includes four new cities, while four cities have been removed from the 2017 sample. This keeps the total number of cities in SCI2019 unchanged at 60. New cities added to the 2019 index Cities removed from the 2019 index Copenhagen Dubai Lagos Baku Athens Jeddah Doha Tehran IV. New indicators or updated indicators in the 2019 edition Globally, a rise in the number of extreme weather events owing to climate change has led to growing concern and awareness around the impacts and differing city-level/disaster risk preparedness. To address this growing concern, the 2019 index includes four new indicators related to disaster/climate-change preparedness. Furthermore, new indicators have been added to highlight changing global trends, use stronger composite indicators and broaden the coverage across benchmark domains. Climate change indicators: Domain New indicators Infrastructure • Institutional capacity and access to resources • Catastrophe insurance • Disaster-risk informed development Personal • Hazard monitoring 54 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Other indicator additions/updates: Domain New indicators Digital • Risk of local threats Health • Emergency services in the city Infrastructure • Road traffic deaths • Air transport facilities • Road network • Rail network • Power network • Cyber-security preparedness Personal • Effectiveness of the criminal justice system • Data-driven techniques for crime Changes to the framework: Domain Previous Current New indicators Digital 8 8 • Added: Risk of local threats Health 12 13 • Added: Emergency services in the city Infrastructure 10 15 • Added: Air transport facilities • Added: Rail network • Added: Cyber-security preparedness • Added: Institutional capacity and access to resources • Added: Catastrophe insurance • Added: Disaster-risk informed development • Updated: Road traffic deaths • Updated: Road network • Updated: Power network Personal 19 21 • Added: Effectiveness of the criminal justice system • Added: Hazard monitoring V. Index domains Every city in the index is scored across input and output performance within and across the four domains. Each domain comprises between eight and 21 indicators, which are divided between inputs (capacity/preparednessdriven), such as policy measures and access to services or resources, and outputs (performance-driven), such as air quality and the prevalence of crime. Digital security assesses the ability of urbancitizens to freely use the internet and other digital channels without fear of privacy violations or identity theft. On inputs, cities are scored on their awareness of digital threats, the level of technology employed and the existence of dedicated cyber-security teams. On outputs, the index measures the risk of local threats and the estimated number of computers infected with a virus. One indicator was replaced in this domain (frequency of identity theft) with risk of local threats with a view to use a stronger dataset and remove inherent scoring biases due to a paucity of data. 55 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 Health security measures how cities fare interms of environmental policy (design and implementation) as well as the level and quality of healthcare available to residents. On inputs, cities are scored based on their environmental policies and the access to and quality of healthcare services. Output indicators include air and water quality, life expectancy, infant mortality and other sub-indicators. One new indicator covering emergency services in the city was added to this domain of the indicator framework in the 2019 methodological refresh of the SCI. Infrastructure security considers thebuilt physical environment, such as city infrastructure and its vulnerability to disasters and terrorist attacks. On inputs, the index takes into account sub-indicators such as the quality of infrastructure as well as the enforcement of transport safety, while on outputs the number of road traffic deaths is included, as well as the number of terrorist attacks on facilities and infrastructure. Three existing indicator methodologies were refreshed, six new indicators were added and one indicator was removed from this domain of the indicator framework in the 2019 version of the index. Personal security considers how at-riskcitizens are from crime, violence, man-made threats and natural disasters. Input indicators in this domain take into account policies and decisions such as the level of police engagement, the use of data-driven crime prevention, the overall political stability of the country where each city is located and new indicators to measure natural disaster preparedness. On outputs, the index takes into account the prevalence of petty and violent crime, safety perceptions, threat of civil unrest and new indicators assessing the effectiveness of the criminal justice system. VI. Indicators The SCI2019 comprises 57 individual subindicators (quantitative and qualitative). Quantitative indicators: 17 of the index’s 57indicators are based on quantitative data—or example, the number of road traffic deaths per million inhabitants. Qualitative indicators: 40 of the 57 indicatorsare qualitative assessments based on our methodology—for example, The Economist Intelligence Unit’s political stability risk scores. VII. Data sources A team of researchers collected data for the index from February to April 2019. In addition to data from The Economist Intelligence Unit, which has produced a number of similar indices that measure cities on liveability, the cost of living, operational risk and various other benchmarks, publicly available information for the latest available year from official sources has been used where applicable. Examples of leading academic/published sources include the World Health Organisation, Transparency International, Kaspersky Lab and various others (see table below). Where available, the data used is city-specific; otherwise, proxies using regional or national data were used instead. VIII. Indicator normalisation In order to be able to compare data points across cities, as well as to construct aggregate scores for each city, the project team had to 56 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 first make the gathered data comparable. To do so, the quantitative indicators were normalised on a scale of 0-100 using a min-max normalisation, where each score represents standard deviation/s from the mean, with the best performing city scoring 100 points and the weakest performing city scoring 0. Qualitative indicators were normalised as well. In some instances, those scores were on a scale of 0-100. In others, a scale of 1-5 was used, with 1 being the lowest or most negative score, and 5 being the highest or most positive score— these were normalised in a similar manner to quantitative indicators. Other indicators were normalised on a two-, three- or four-point scoring scale. For example, the indicator “dedicated cyber-security teams” was normalised as per the following guidelines: a city with neither a national- nor city-level cyber-security team scored 0; a city that had only a dedicated national cyber-security team scored 50; and when a city had a dedicated city-level cyber-security team, it scored 100. While normalised values (that is, a score of 0-100) allow for direct comparability with other normalised indicator scores, min-max scoring also leads to changes in scores from the previous edition of the index, even without an actual change in raw data-driven performance. For example, in an indicator with normalised scoring, if the score of the weakest performing city is lower than that in the previous edition of the index, the scores of other cities in scope will be impacted regardless of actual (raw datadriven) performance. IX. Index construction The index generates an aggregate score/ ranking across all underlying indicators. The index is first aggregated by domain—creating a score for each domain (for example, personal safety)—and finally, overall, based on the composite of the underlying domain scores. To create the underlying domain scores, each underlying indicator was aggregated according to an assigned weighting. Sub-indicators are all weighted equally, as are the four domains. The tables at the end of this appendix contain domain and indicator-level (outputs and inputs) specifics (new or updated indicators are highlighted in green). X. Some caveats To get the most value of SCI2019, its limitations—inevitable in any model of a very complex reality—should also be acknowledged. First, we could include only information with broadly comparable data available across all 60 cities. This constrained the choice of indicators. For example, as discussed in the Washington, DC, case study, a review made clear that such figures no longer existed for vehicle accidents and digital identity safety, leading to a selection of new metrics. A lack of urban-level data has also made it necessary sometimes to rely on national figures. In most cases this is unlikely to make much difference but in others it could. We needed to use country figures for the number of doctors per head in New Delhi and Mumbai, for example. Given India’s concentration of 57 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 medical facilities in urban areas, this likely understates the workforce for each city. Next, in such an exercise, much data inevitably comes from information gathered by others. This potentially brings its own issues. For example, Beijing and Shanghai’s prisoner re-offending rates—aken from China’s national figures—re the lowest in the SCI2019 and far ahead of most others. The Chinese government insists that this reflects superior rehabilitation by its prison system. Prisoner rights campaigners in the country, however, insist that it has much more to do with the previous tendency of the state to detain some recently released prisoners without charge and send them to re-education through labour ( laojiao) camps. Living in a state similarto imprisonment, it would be difficult for these individuals to re-offend. The government has officially closed the laojiao system,but campaigners insist that other institutions are playing the same role. Interrogating every controversial datum, however, would make it impossible to complete our index and undermine the transparency of its methodology. Another issue is that some indicators measure the existence of policies while their quality may remain untested. The scope of a written disaster plan, for example, is likely a sign that it will work better, but the ultimate test will be in response to a disaster. Fortunately, our cities have not seen enough of those to be able to make robust comparisons. Finally, scores represent city-wide averages. Conditions can vary widely within an urban area, especially between wealthier and poorer neighbourhoods. Again, the ideal should not be the enemy of the good: a neighbourhoodfocused index would be in equal parts unwieldy to use and inexact in its details. Too close a focus on the inevitable imperfections and scoring judgement calls of SCI2019, though, clouds the big picture. The data are the most robust available and the high correlation between individual pillar inputs and outcomes indicates that the result is more or less right. 58 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 1. Digital security A. Inputs Weight: 25% Indicator Unit Source 1.1.1. Privacy policy 1 – 5, 5 = strong policy DLA Piper Data Protection Laws of the World; Economist Intelligence Unit analysis 1.1.2. Citizen awareness of digital threats 0 – 3, 3 = very aware Economist Intelligence Unit analysis 1.1.3. Public-private partnerships 0 – 2, 2 = close partnerships Economist Intelligence Unit analysis 1.1.4. Level of technology employed 0 – 100, 100 = highest Economist Intelligence Unit analysis 1.1.5. Dedicated cyber-security teams 0 = none, 1 = national only, 2 = national and city level Economist Intelligence Unit analysis B. Outputs 1.2.1. Risk of local threats (0-3), 0: low risk, 3: maximum risk Kaspersky Lab 1.2.2. Percentage of computers infected Scale 1 – 5, 5 = most Kaspersky Lab 1.2.3. Percentage with internet access % ITU 2. Health security A. Inputs Weight: 25% Indicator Unit Source 2.1.1. Environmental policies 0 – 100, 100 = best Economist Intelligence Unit analysis 2.1.2. Access to healthcare 0 – 100, 100 = best EIU’s Liveability Rankings 2.1.3. No. of beds per 1,000 # World Bank; local data sources 2.1.4. No. of doctors per 1,000 # WHO; local data sources 2.1.5. Access to safe and quality food 0 –100, 100 = best EIU’s Global Food Security Index 2.1.6. Quality of health services 1 –5, 5 = best EIU’s Liveability Rankings B. Outputs 2.2.1. Air quality PM 2.5 levels WHO 2.2.2. Water quality 0 – 100, 100 = best Economist Intelligence Unit analysis 2.2.3. Life expectancy Number of years World Bank; local data sources 2.2.4. Infant mortality Deaths per 1,000 live births World Bank; local data sources 2.2.5. Cancer mortality rate Age-standardised mortality rates per 100,000 - all cancers, both sexes, ages 0-69 IARC, WHO 2.2.6. Number of attacks using biological, chemical or radiological weapons Average annual attacks over the past ten years Global Terrorism Database 2.2.7. Emergency services in the city 0: No emergency services available, or more than 1-hour for emergency response time 1: An emergency response time of between 10 minutes - 1 hour 2: An emergency response time of less than 10 minutes Economist Intelligence Unit analysis 59 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 3. Infrastructure security A. Inputs Weight: 25% Indicator Unit Source 3.1.1. Enforcement of transport safety 0 – 10, 10 = best WHO; Economist Intelligence Unit analysis 3.1.2. Pedestrian friendliness 0 – 5, 5 = best Economist Intelligence Unit analysis 3.1.3. Disaster management/ business continuity plan 1 – 5, 5 = best Economist Intelligence Unit analysis B. Outputs 3.2.1.Deaths from natural disasters # / million / year, average of the last five years EM - DAT 3.2.2. Road traffic deaths # per million population WHO; local data sources 3.2.3. Percentage living in slums % of city population UN HABITAT; local data sources 3.2.4. Number of attacks on facilities/ infrastructure Average annual attacks over the past ten years Global Terrorism Database 3.2.5. Institutional capacity and access to resources 0-1, 1 = best Economist Intelligence Unit analysis 3.2.6. Catastrophe insurance 0: No; 1: Yes (either at the national or sub-national level) Economist Intelligence Unit analysis 3.2.7. Disaster risk-informed development 0: No (disaster risk has not been accounted in either national economic development plans, or in city-level urban planning) 1: Partially: only in the active national development plan/strategy 2: Yes, to both: accounted for in both the active national development plan/strategy and in city-level urban planning (eg, through policies, directives, urban development plans/ strategies) Economist Intelligence Unit analysis 3.2.8. Air transport facilities 0-4, 0 = best EIU's Operational Risk Model and country-level research 3.2.9. Road network 0-4, 0 = best EIU's Operational Risk Model and country-level research 3.2.10. Power network 0-4, 0 = best EIU's Operational Risk Model and country-level research 3.2.11. Rail network 0-4, 0 = best EIU's Operational Risk Model and country-level research 3.2.12. Cyber-security preparedness 0-4, 0 = best EIU's Operational Risk Model and country-level research 60 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 4. Personal security A. Inputs Weight: 25% Indicator Unit Source 4.1.1. Level of police engagement 0 – 1, 1 = engagement plan, 0 = none Economist Intelligence Unit analysis 4.1.2. Community-based patrolling 0 – 1, 1 = yes, 0 = none Economist Intelligence Unit analysis 4.1.3. Available street-level crime data 0 – 1, 1 = yes, 0 = none Economist Intelligence Unit analysis 4.1.4. Use of data-driven techniques for crime 0 – 2, 0 = none 1 = Partially: yes, they use data-driven techniques but only to assist with surveillance (or analysis) 2 = Yes: use of data-driven technologies for both surveillance and predicting crime Economist Intelligence Unit analysis 4.1.5. Private security measures 0 – 1, 1 = yes, 0 = none Economist Intelligence Unit analysis 4.1.6. Gun regulation and enforcement 0 – 10, 10 = strict enforcement Gun Policy.org, Economist Intelligence Unit analysis 4.1.7. Political stability risk 0 – 100, 0 = no risk Economist Intelligence Unit Operational Risk Model 4.1.8. Effectiveness of the criminal justice system Quantitative data; in % points, ≤20%: best score Economist Intelligence Unit analysis 4.1.9. Hazard monitoring 0 = Neither 1: Only (a) a weather monitoring system 2: Both a weather monitoring system (a), and a multi hazard early warning system (b) World Meteorological Organization B. Outputs 4.2.1. Prevalence of petty crime 1 – 5, 5 = high prevalence Economist Intelligence Unit Liveability Rankings 4.2.2. Prevalence of violent crime 1 – 5, 5 = high prevalence Economist Intelligence Unit Liveability Rankings 4.2.3. Organised crime 0 - 4, 4 = high risk rating Economist Intelligence Unit Operational Risk Model 4.2.4. Level of corruption Scale 0 – 100, 100 = very clean Transparency International 4.2.5. Rate of drug use % of population estimated to be users UN Office on Drugs and Crime; Local data sources 4.2.6. Frequency of terrorist attacks Average annual attacks over the past ten years Global Terrorism Database 4.2.7. Severity of terrorist attacks Average no. of wounded and killed in terrorist attacks over the past ten years Global Terrorism Database 4.2.8. Gender safety (Female homicide victims per 100,000) # WHO; Local data sources 4.2.9. Perceptions of safety 0 – 100, 100 = perceived as most safe Numbeo 4.2.10. Threat of terrorism Rating 0 – 4, 0 = Intolerable, 4 = Acceptable Economist Intelligence Unit Liveability Rankings 4.2.11. Threat of military conflict Rating 0 – 4, 0 = Intolerable, 4 = Acceptable Economist Intelligence Unit Liveability Rankings 4.2.12. Threat of civil unrest Rating 0 – 4, 0 = Intolerable, 4 = Acceptable Economist Intelligence Unit Liveability Rankings 61 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 62 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 The world leader in global business intelligence The Economist Intelligence Unit (The EIU) is the research and analysis division of The Economist Group, the sister company to The Economist newspaper. Created in 1946, we have over 70 years’ experience in helping businesses, financial firms and governments to understand how the world is changing and how that creates opportunities to be seized and risks to be managed. 63 Safe Cities Index 2019Urban security and resilience in an interconnected world © The Economist Intelligence Unit Limited 2019 While every effort has been taken to verify the accuracy of this information, The Economist Intelligence Unit Ltd. nor the sponsor of this report can accept any responsibility or liability for reliance by any person on this report or any of the information, opinions or conclusions set out in this report. The findings and views expressed in the report do not necessarily reflect the views of the sponsor. 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