Minimum repayment health warning - PUBLISHED 1 January 2011

Representing. Informing. Advancing Page 2

Table of contents

1 Introduction.....................................................................................................................................................................................................................1

2 Minimum Repayment Health Warning Best Practice Guidelines.................................................................................................................1

Representing. Informing. Advancing Page 1

1. Introduction

Credit card statements carry a warning to deter customers from only ever making the minimum payment on

their credit cards

Card companies have agreed a health warning to appear on customer statements in response to concern regarding cardholders

only ever making the minimum repayment on a regular basis, with the objective of deterring such behaviour. This warning,

positioned close to the minimum repayment figure, advises all customers that making only the minimum repayment each month

means that money borrowed will take longer to pay off, and that it will cost more. This is now also a requirement under the CCA.

This guideline has been incorporated into the Lending Code.

2. Minimum Repayment Health Warning Best Practice Guidelines

1. Introduction 2. Health warning 3. Effective date

To deter cardholders only ever

making the minimum repayment on

an ongoing basis, the industry has

developed a health warning to

appear on customer credit card

statements close to the minimum

repayment figure.

The warning reads:

"If you make only the minimum

payment each month, it will take you

longer and cost you more to clear

your balance."

This best practice minimum

repayment health warning message

is effective from 1 January 2011.

Minimum Repayment Health Warning