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David Johnston here is your Quote Mr David Johnston 16 Little Albion St Surry Hills NSW 2010 Dear David Thanks for choosing to book with Flight Centre. We have prepared a Quote for you based on the information you have given us. If you haven’t yet specified your preference for accommodation and sights to see we have provided some recommended options for you. With over 12,000 hotels on offer, car hire, day tours and attractions to choose from we can cater for all your travel needs. These offers are based on standard rates, so please check with us to see if there are any specials available at great discounts. Sincerely Sam Bennett Flight Centre FLIGHT CENTRE MET CENTRE Shop G17 Met Centre, 60 Margaret Street, Sydney 2000 T +61 02 92413052 | F +61 02 92414648E sam.bennett@flightcentre.com.auQUOTE # Q6556045 Sydney Australia to Lima Peru Departs 03 Apr 2015 Returns 27 Apr 2015▼ Restrictions and conditions apply. Please ask us for further details or visit our website at www.flightcentre.com.auFlight Centre Travel Group Ltd (ACN 003 377 188) trading as Flight Centre. ATAS - Travel Accredited - No. A10412 FLIGHT CENTRE MET CENTRE Shop G17 Met Centre, 60 Margaret Street, Sydney 2000 T +61 02 92413052 | F +61 02 92414648ACN 003 377 188 | ABN 25 003 377 188 ATAS - Travel Accredited - No. A10412 Your travel consultant – Sam BennettQuote Q6556045Mr David Johnston 16 Little Albion St Surry Hills NSW 2010 Printed date: 18/09/2014 5:21:31 PM (TZ +10:00) NAME(S) AS PER VALID PASSPORT(S) Passenger 1 Mr David JohnstonDETAILS Date of travel 03/04/2015Number of travellers 1Origin Sydney Australia (SYD)Destination Lima Peru (LIM)PACKAGE ACTIVITIES Name of Tour: * RATES ARE SUBJECT TO CHANGEStart Date: 03/04/2015 at 12:00amFinish Date: 03/04/2015 at 12:00amDeparting: Sydney AustraliaArriving: Sydney AustraliaFLIGHTS This is not an e-ticket. Please check your flight itinerary for flight details. TRANSFER Company: CONDOR TRAVELType: a PVT transfer from the airportDetails: Apt to Hotel Driver OnlyTransfer service: One WayArrival transfer: Pick-up: LIM on 03/04/2015Drop-off: LIM 2 Quote number Q6556045 Comments: ** IMPORTANT INFORMATION **To ensure you meet up with your confirmed transfer, please ensure you follow these suggestions: * Condor Travel will always be present at the airport to greet you. Once you make your way through Customs and Immigration to the Arrivals Hall, that the first exit to your right and look for the uniformed Transfer Representative. They will be carrying an orange Condor Travel paging board with one of your parties name on it. * If you are having trouble locating your Transfer Representative, we recommend you return to the terminal and call the Condor Travel 24-hour emergency number (shown on your travel voucher) where further instructions will be provided. Enjoy your stay in Peru. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. ACCOMMODATION Staying at: CASA ANDINA MIRAFLORES CENTROCity: LIMA (LIM)Room type: Standard Room Incl BfstTotal Nights: 1Number of Rooms: 1Breakfast: BREAKFASTCheck in: 03/04/2015Check out: 04/04/2015Comments: Please note - a credit card will be required upon check-in to accommodation. The hotel may take adeposit for incidentals from the credit card (amounts may vary). Room bedding configuration and location are requested only, and will be confirmed upon check-in at the discretion of the hotel. ACTIVITIES Name of Tour: Inca Discovery (PID)Tour Duration: 8 daysStart Date: 04/04/2015 at 12:00amFinish Date: 11/04/2015 at 12:00amDeparting: Lima PeruArriving: Cuzco PeruACTIVITIES Name of Tour: a Bus Ticket Cuzco to PunoStart Date: 11/04/2015 at 12:00am3 Quote number Q6556045 Finish Date: 11/04/2015 at 12:00amDeparting: Cuzco PeruArriving: Punia Congo Democratic Republic ofBUS JOURNEY CUZCO TO PUNO (L) The regular bus service operated by WONDER PERU departs to Puno at approximately 07.15 AM. On the way the bus passes by the districts of San Sebastian San Jeronimo Tipon, Oropesa and Piquillacta. Continue to Andahuaylillas for 40 minutes to visit the local church which is very nice. The trip continues to pass close to the Lagoon of Urcos, the small towns of Quiqujana, Cusipata, Tinta and San Pedro until reaching the Temple of Wiracocha for a 50 minute stop. Arrive at a local restuarant and have 50 minutes to enjoy a buffet lunch. Continue on to Puno, with a 30 minute stop at Pucara Museum and then a 25 minute vist at Pucara Archeogical site, before arriving in to Puno at approximately 17:30pm. BUS STAIION ADDRESS: WONDERS PERU Bus Station Cuzco Av. 28 de Julio R-2.1 Urbanizaci?n Ttio. Tel: 084 251616 ACCOMMODATION Staying at: CASA ANDINA TIKARANICity: PUNO (PUN)Room type: Standard Room Incl BfstTotal Nights: 2Number of Rooms: 1Breakfast: BUFFET BREAKFASTCheck in: 11/04/2015Check out: 13/04/2015ACTIVITIES Name of Tour: a SIV Taquile & Uros IslandStart Date: 12/04/2015 at 12:00amFinish Date: 12/04/2015 at 12:00amDeparting: Punia Congo Democratic Republic ofArriving: Punia Congo Democratic Republic of4 Quote number Q6556045 Comments: The itinerary can be changed at the discretion of the Cruise line at any time. Additional fees andgovernment charges may apply (these could include gratuities, tips, local payments, trip kitty's or food funds etc). FULL DAY TAQUILE AND UROS ISLAND TOUR (SPEED BOAT) (L) One and a half hours by speed boat from Puno, this remote island is a remarkable community where Quechua, the language of the Incas, is kept alive by the islanders. The outstanding highlight of its inhabitants is their handicrafts derived from techniques developed over centuries. Vistit the house of a local family to engage in some activities with them such as weaving. Afterwards enjoy lunch made from fresh local products. A shorter stop is also made at Uros Island, the unique floating reed islands - built on layers of totora reeds - home to the Uros Indians, who still live as their ancestors did a thousand years ago. ACTIVITIES Name of Tour: a Titikaka Catamaran CruiseStart Date: 13/04/2015 at 12:00amFinish Date: 13/04/2015 at 12:00amDeparting: Punia Congo Democratic Republic ofArriving: La Paz BoliviaTITIKAKA CATAMARAN DAY CRUISE (L) Early land transfer to Copacabana Sanctuary, to board the Catamaran Cruise Ship. Enjoy refreshments while we sail to Sun Island, the legendary birth place of the Inca Empire. Visit the Inca Garden, steps and fountain then the Inti Wata Cultural Complex including the Ekako Underground Museum, the traditional medicine and the Titikaka Reed Shipbuilders display centres, the Pachamama agricultural Inca terraces, a handicraft centre, the Intica Lounge and at the Manco Kapac Look Out, the largest variety of Andean cameloids. Also, the Inti Wata Complex at Sun Island includes a unique sailing experience aboard a huge Titikaka traditional vessel for a traditional visit to the Pilkokaina Inca Palace. Catamaran cruise to Chua Harbour while enjoying a buffet lunch on board. After disembarkation from your cruise, you will be transferred by land to La Paz, with the tour ending upon drop off at your hotel. ACCOMMODATION Staying at: PRESIDENTE HOTELCity: LA PAZ (LPB)Room type: Run of House Room Incl Bfst5 Quote number Q6556045 Total Nights: 3Number of Rooms: 1Breakfast: BUFFET BREAKFASTCheck in: 13/04/2015Check out: 16/04/2015Comments: Please note - a credit card will be required upon check-in to accommodation. The hotel may take adeposit for incidentals from the credit card (amounts may vary). Room bedding configuration and location are requested only, and will be confirmed upon check-in at the discretion of the hotel. ACTIVITIES Name of Tour: a PVT City Tour + Moon ValleyStart Date: 14/04/2015 at 12:00amFinish Date: 14/04/2015 at 12:00amDeparting: La Paz BoliviaArriving: La Paz BoliviaCITY AND MOON VALLEY TOUR: HALF DAY Today you will be collected from your hotel and taken to visit the famous Witch Doctor's Market, San Francisco Colonial Church and the typical handicrafts of the Sagarnaga Street Market. The tour continues to Plaza Murillo where the Cathedral, the Government Plaza and the national Congress buildings are located. Then, visit the famous colonial street "Calle Jaen" where the interesting museums are clustered together, followed by a visit to the replica of the semi-subterranean temple of the Tiwanaku Culture. To change scenery, the tour continues to the residential areas of Obrajes, Calacoto and La Florida. The tour concludes with a visit to the unique Moon Valley where you will have the opportunity to walk around, and visit a ceramic workshop with a demonstration of the art of pottery. TRANSFER Company: TRANSTURIN LTDAType: a PVT transfer to the airportDetails: City Htl to Airport (7PM-7AM) trfTransfer service: One WayArrival transfer: Pick-up: LPB on 16/04/2015Drop-off: LPB Comments: DEPARTURE TRANSFERPlease reconfirm your transfer and pick up time with the applicable operator noted on your voucher, at least 24 hours prior to your departure time. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. 6 Quote number Q6556045 ACTIVITIES Name of Tour: a BOLIVIANA (OB)flight LPB-EZEStart Date: 16/04/2015 at 12:00amFinish Date: 16/04/2015 at 12:00amDeparting: La Paz BoliviaArriving: Buenos Aires Ministro Pistarini ArgentinaFLIGHT LA PAZ TO BUENOS AIRES Your flight from La Paz to Buenos Aires operates via the city of Santa Cruz OR Cochabamba. Please note Airport Departure taxes are payable at La Paz airport and are not included in your ticket. Your tickets will be issued locally and delivered to you upon arrival TRANSFER Company: CYNSA TOUR OPERATORType: a PVT transfer frm the airportDetails: EZE Airport to City Hotel - Driver OnlyTransfer service: One WayArrival transfer: Pick-up: EZE on 16/04/2015Drop-off: BUE Comments: On arrival into Buenos Aires Ezeiza International Airport pleasemake your way through Customs and Immigration to the Arrivals Hall, where a representative of CYNSA will be waiting with your name on a board. Please refer to your applicable voucher for CYNSA contact details should you require them. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. ACCOMMODATION Staying at: DAZZLER TOWER RECOLETACity: BUENOS AIRES (BUE)Room type: Classic Room Incl BfstTotal Nights: 3Number of Rooms: 1Breakfast: BREAKFASTCheck in: 16/04/2015Check out: 19/04/20157 Quote number Q6556045 ACTIVITIES Name of Tour: A Semi Private City TourStart Date: 17/04/2015 at 12:00amFinish Date: 17/04/2015 at 12:00amDeparting: Buenos Aires ArgentinaArriving: Buenos Aires ArgentinaBUENOS AIRES CITY TOUR This tour portrays the many faces of Buenos Aires. Today we will visit the symbol of our city - the Obelisk, squares such as Plaza de Mayo, Plaza San Martin and Plaza Alvear and avenues such as Avenida De Mayo, Corrientes and 9 de Julio among others. Next visit the historic neighbourhoods of La Boca and San Telmo, as well as the magnificent Palermo and Recoleta and modern neighborhoods like Puerto Madero. Visit Lezama Park and Tres de Febrero (known as Bosques de Palermo) along with the Ecologic Reserve of the 'Costanera Sur' and then commercial and financial areas of the city. Duration is approximately 3 hours. TRANSFER Company: CYNSA TOUR OPERATORType: a PVT transfer to the airportDetails: City Hotel to AEP airport - Driver OnlyTransfer service: One WayArrival transfer: Pick-up: BUE on 19/04/2015Drop-off: AEP Comments: DEPARTURE TRANSFERPlease reconfirm your transfer and pick up time with the applicable operator noted on your voucher, at least 24 hours prior to your departure time. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. TRANSFER Company: CYNSA TOUR OPERATORType: a SIV trf from Iguazu AirportDetails: IGR Airport to IGR Hotels - SIVTransfer service: One WayArrival transfer: Pick-up: IGR on 19/04/2015Drop-off: IGR Comments: ARRIVAL TRANSFEROn arrival into Iguazu Airport (Argentine side) please make your way to the Arrivals Hall where a representative will be waiting with your name on a 8 Quote number Q6556045 Comments: board. You will be transferred to your hotel locatedon the Argentine side of the falls. If your hotel is located within the National Park and an entrance fee must be paid locally. Please refer to your applicable voucher for local operator contact details should you require them. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. ACCOMMODATION Staying at: RAICES ESTURION HOTELCity: IGUAZU (IGR)Room type: Regency Room Incl BfstTotal Nights: 2Number of Rooms: 1Breakfast: BRAZILIAN BREAKFASTCheck in: 19/04/2015Check out: 21/04/2015ACTIVITIES Name of Tour: A SIV Arg Falls&Gran AventuraStart Date: 20/04/2015 at 12:00amFinish Date: 20/04/2015 at 12:00amDeparting: Iguazu ArgentinaArriving: Iguazu ArgentinaComments: ARGENTINE FALLS TOUR & GRAN AVENTURA- FULL DAY The tour leaves from the hotel to visit the Argentinean side of the Iguazu Falls, 67.000 hectares long, located within Iguazu National Park, one of the first protected areas of America. They are made up of 275 falls thundering down from a 70 meter average height. In this section of the rainforest, a huge variety of ferns, orchids, begonias, birds and butterflies can be seen while walking plus the diversity of native species this Park has to offer. We are on our way to Estacion Central, where we will take a train to Estacion Cataratas and/or Estacion Garganta del Diablo. Takes 18 min minutes to Estacion Garganta. As we walk along the 1200m trail, we enjoy the most spectacular fall: Devil's Throat. We walk on Upper Circuit: 800m trail raised above the ground surface, so as not to block or scare away our local fauna as they go by. In this circuit, the waterfalls from the upper 9 Quote number Q6556045 Comments: part of Dos Hermanas, Bosetti, Bernabe Mendez, M'Bigua amongother waterfalls, can be observed. Then on Lower Circuit: 1600m trail walk, above the ground surface, with a view from the bottom of Dos Hermanas, Alvar Nunez, San Martin, Bosetti and Penon of Bella Vista waterfalls; from Penon we get a view of Garganta del Diablo (Devil's Throat) and Canon del Rio Iguazu inferior. Departing from El Ponton opposite Isla San Martin, this excursion offers an exciting boat adventure, within Iguazu National Park and in Lower Iguazu River. The semi-rigid boats reach the bottom of San Martin, Bosetty, Tres Mosqueteros and Ca?on de Garganta del Diablo falls, returning again to the departure point. It is advisable to change clothes after this excursion and to wear raincoats. Note: National Park Fees are not included and must be paid for locally. TRANSFER Company: CYNSA TOUR OPERATORType: a SIV trf to Iguacu AirportDetails: IGR Hotels to IGU Airport - SIVTransfer service: One WayArrival transfer: Pick-up: IGR on 21/04/2015Drop-off: IGU Comments: DEPARTURE TRANSFERPlease reconfirm your transfer and pick up time with the applicable operator noted on your voucher, at least 24 hours prior to your departure time. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. TRANSFER Company: BLUMARType: a PVT Transfer frm the AirportDetails: International Apt-Rio Hotels-Driver OnlyTransfer service: One WayArrival transfer: Pick-up: GIG on 21/04/2015Drop-off: RIO Comments: ARRIVAL TRANSFEROn arrival into Rio de Janeiro International Airport, please make your way through Customs and Immigration to the Arrivals Hall where a representative of BLUMAR will be waiting with your name on a board. Please refer to your applicable voucher for BLUMAR contact details should you require them. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Please refer to the Supplier Brochure for their cancellation fees.ACCOMMODATION Staying at: WINDSOR PLAZA HOTELCity: RIO DE JANEIRO (RIO)10 Quote number Q6556045 Room type: Standard Room Incl BfstTotal Nights: 3Number of Rooms: 1Breakfast: BREAKFASTCheck in: 21/04/2015Check out: 24/04/2015ACTIVITIES Name of Tour: A SIV Jeep Tour Wonders Of RioStart Date: 22/04/2015 at 12:00amFinish Date: 22/04/2015 at 12:00amDeparting: Rio de Janeiro BrazilArriving: Rio de Janeiro BrazilJEEP TOUR - RIO 4 WONDERS (L) Following hotel pick up in an open-air Hummer style jeep, guests will be taken to the stunning Tijuca Atlantic Forest, the largest urban forest in the world, with stops at the Chinese Vista with magnificent views of Ipanema and Copacabana beaches, Guanabara Bay and Niter?i. After visiting the National Park, the tour continues up to the Corcovado Mountain, located at the Tijuca's Forest, where the Christ Redeemer Statue is located. Christ the Redeemer statue which was recently elected as one of the 7 "New Wonders of the World". Guests can continue on to the top by panoramic elevators or escalators that arrive at the foot of the statue. There, passengers can enjoy a panoramic view of Rio de Janeiro, discovering why it is called the "Marvelous City". From Corcovado, you can see the beaches of Copacabana, Ipanema and Leblon, the Rodrigo de Freitas Lagoon and the Botanical Gardens. After this visit, the jeep takes the guests down the hill for having lunch. After lunch, the tour continues up to the Sugar Loaf Mountain, which has become an iconic symbol of the city of Rio de Janeiro. Rising up from a small peninsula at the entrance of Guanabara Bay, its name is said to refer to its resemblance to the traditional shape of concentrated refined sugar loaf. The first cable-car takes passengers to the top of Urca Hill, which rises 215 meters above sea level and offers spectacular views of the entire bay and its islands. From Urca Hill, passengers continue in a second cable car to the top of Sugar Loaf which rises 395 meters above sea level and offers a 360 degree view of the entire city including Botafogo and Copacabana Beaches, Corcovado and downtown Rio. The tour finishes with a visit to the Botanical Garden, founded by Dom Jo?o VI in 1808 as an Acclimation Garden for exotic plants, was transformed over 11 Quote number Q6556045 Comments: nearly two centuries into the Research Institute of the BotanicGarden of Rio de Janeiro. The Botanic Garden contains more than 6,000 different species of tropical and subtropical plants and trees, including 900 varieties of palm trees. Visitors can stroll along the pathways of the park to the sounds of native birds like the "curios" and the "sabi?s." No other park can compare to this one for the variety of species that are cultivated is huge, like Imperial Palm-tree, the big water lilies, famous Victoria-regia, models of Brazil Wood, an almost extinct tree in our littoral. With pleasing hiding-places, it was one of the favorite places of Tom Jobim, continuous frequenter. Duration: approximately 8 hours ACTIVITIES Name of Tour: A SIV Favela TourStart Date: 23/04/2015 at 12:00amFinish Date: 23/04/2015 at 12:00amDeparting: Rio de Janeiro BrazilArriving: Rio de Janeiro BrazilComments: All prices are subject to availability and can be withdrawn or varied without notice. The price is onlyguaranteed once paid in full. Price changes may occur outside of our control which could affect the cost of the product or service, these could include currency fluctuations, fuel surcharges, and number of travellers, taxes and airfare increases. Cabin types, Deck and cabin numbers may be requested and are issued upon the Cruise Company's discretion and are subject to change without notice prior to sailing. The itinerary can be changed at the discretion of the Cruise line at any time. Additional fees and government charges may apply (these could include gratuities, tips, local payments, trip kitty's or food funds etc). FAVELAS TOUR - HALF DAY Rocinha favela is the biggest favela in Latin America with about a 150 thousand inhabitants. It is located near the neighbourhoods of G?vea and S?o Conrado. On this tour it will be possible to observe the routine of the community with visits to homes of residents, day-care centres, schools and to the headquarter of Rocinha?s own samba school - Escola de Samba Acad?micos da Rocinha - and with walks through the many narrow streets and the commercial centre of the neighbourhood. The commercial centre, located at Largo do Boiadeiro, is an open air fair with food, beverages and handicrafts typical of the North and Northeastern regions of Brazil, the regions where most of the residents originally come from. From the hotel we will reach the favela by open air jeep through Estrada da G?vea, we will visit the administration then proceed to Carlinhos rooftop, from there we will walk the streets of the neighbourhood; following we will visit Largo do Boiadeiro, the headquarters of the Rocinha Samba School, then return to the hotel via Ave Niemeyer. Duration: approximately 3 hours. TRANSFER Company: BLUMARType: a PVT Transfer to the AirportDetails: Rio Hotels-International Apt-Driver OnlyTransfer service: One Way12 Quote number Q6556045 Arrival transfer: Pick-up: RIO on 24/04/2015Drop-off: GIG Comments: DEPARTURE TRANSFERPlease reconfirm your transfer and pick up time with the applicable operator noted on your voucher, at least 24 hours prior to your departure time. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. TRANSFER Company: AKORN CHILEType: a PVT transfer frm the airportDetails: Apt to Hotel - English Speaking driverTransfer service: One WayArrival transfer: Pick-up: SCL on 24/04/2015Drop-off: SCL Comments: On arrival into Santiago Airport please make your way through Customsand Immigration and after luggage collection, take the LEFT exit to the Arrivals Hall and proceed to EXIT 2 where a representative of AKORN/ COCHA will be waiting with your name on a board. ** IMPORTANT INFORMATION ** If you are having trouble locating the Transfer Representative, please refer to your applicable voucher for AKORN/COCHA contact details should you require them. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. ACCOMMODATION Staying at: HTL NH CIUDAD DE SANTIAGOCity: SANTIAGO (SCL)Room type: Suite Room Incl BfstTotal Nights: 1Number of Rooms: 1Breakfast: BREAKFASTCheck in: 24/04/2015Check out: 25/04/2015ACTIVITIES Name of Tour: a SIV Santiago City Tour PMStart Date: 25/04/2015 at 12:00amFinish Date: 25/04/2015 at 12:00amDeparting: Santiago ChileArriving: Santiago Chile13 Quote number Q6556045 Comments: The itinerary can be changed at the discretion of the Cruise line at any time. Additional fees andgovernment charges may apply (these could include gratuities, tips, local payments, trip kitty's or food funds etc). SANTIAGO CITY TOUR You will be picked up from your hotel to commence your city tour. Santiago is a mixture of old and modern times, clearly displayed on this tour. Enjoy learning the history of the city starting with Santa Lucia Hill, the place where Santiago was founded in 1541. From here you will visit the Cathedral, the Government Palace and the Horse Club. Then continue to the eastern sector passing by modern buildings on the way to the Faba jewellery store, where you can observe Lapis-lazuli pieces, the precious stone from Chile and Afghanistan. On conclusion of the tour you will be dropped off at your hotel. Please note this itinerary is indicative only, it may change due to unforeseen circumstances. TRANSFER Company: AKORN CHILEType: a PVT transfer to the airportDetails: Hotel to Apt-English Speaking driverTransfer service: One WayArrival transfer: Pick-up: SCL on 25/04/2015Drop-off: SCL Comments: DEPARTURE TRANSFERPlease reconfirm your transfer and pick up time with the applicable operator noted on your voucher, at least 24 hours prior to your departure time. Conditions: Change/Cancellation and Amendments fees may apply from Flight Centre as well as the supplier. Pleaserefer to the Supplier Brochure for their cancellation fees. Total package price: $17,698.00 PASSPORTS & VISAS It is your responsibility when travelling or transiting on your journey to ensure that you have valid passports, visas and re-entry permits which meet the requirement of immigration and other government authorities. If you need information regarding visa and other travel document requirements for your trip please let us know. CANCELLATION & AMENDMENT FEES Cancellation Fees - Per Passenger, Per Booking ( in addition to the supplier and airline cancellation fees)o Domestic and Trans Tasman - $50 o International - $180 Amendment Fees - Per Passenger, Per Booking ( in addition to the supplier and airline amendment fees)o Domestic and Trans Tasman - $30 o International - $50 * See Terms & Conditions for full details 14 Quote number Q6556045 THANK YOU Thank you for allowing me the opportunity to assist with your travel plans. If you have any questions or you wish to make any changes to your quote, do not hesitate to contact me. Regards, Sam Bennett Total price including surcharges, taxes and fees: Total Cash price $17,698.00Credit card (MasterCard 1.98%) $18,048.42 Credit card (Visa 1.98%) $18,048.42 Credit card (Amex 2.97%) $18,223.63 Credit card (Diners 3.00%) $18,228.94 Biller Code: 7971Ref: 0507 0053995To pay by BPAY, please contact your participating financial institution to make payment from your nominated account. Paying with credit card via BPAY will still incur credit card fees as per your invoice. BPAY will take up to 3 business days to process and you must notify your consultant of your payment once it has been made. 15 Quote number Q6556045 We recommend If you have not yet selected any accommodation, day tours and/or transport options for your chosen travel destination(s), below are some options you may like to consider. Please note that the below information has been obtained from the relevant suppliers and should be considered an indicative guide only as to the typesof products and pricing which may be available on or around the dates you will be travelling. No guarantee is made that these options will be available for your exact dates of travel and all price information is subject to availability. Please contact a Flight Centre consultant to obtain the latest up to date information regarding pricing, availability, minimum stay requirements, any blackout dates (such as school holidays), seasonal surcharges and other terms and conditions which may apply. Accommodation pricing is per person based on twin share. IGUAZU FALLS TRANSFERS Need to get from the airport to your hotel? Let us organise it for you so you can enjoy your holiday. IGUAZU FALLS TOURS Argentinian Falls Cataratas ask us for the best priceThere is not much in the world that compares to over 275 water cascades that make up the stunning Iguassu Falls! Transfer to the Argentinean side of Iguassu Falls crossing a bridge measuring 480m in length connecting Brazil and Argentina. At the Iguassu National Park Visitor Centre you will board an ecological train that takes you to Cataratas Station. The tour continues to the Lower Circuit – a walkway from where you can admire the cascades from below. Enjoy the best panoramic views of the Fall at the Upper Circuit. Argentinean Falls Iguazu ask us for the best priceDiscover one of South America's natural wonders, Iguassu Falls - taller than Niagara Falls with 275 cascades spread in a horseshoe shape over two miles of the Iguassu River. Garganta del Diablo or the Devil's Throat is the most impressive of all. Take a train to the Devil’s Throat Station. From here you will have to walk for 1100 meters on a flat catwalk built over the Upper Iguassu River. At the end you can marvel at breathtaking views from one of the greatest observation points of the Falls. Brazilian Falls & Devil's Throat ask us for the best priceIguassu Falls are considered to be one of the most impressive natural beauties on Earth. The power, size and sheer noise of Iguassu are simply breathtaking. From Foz do Iguacu you can admire the entire Brazilian side of the falls. The main trail will take you to the biggest waterfall known as the Devils Throat. For a close up view, walk through the subtropical forest of Iguassu National Park to the base of Salto Floriano and take the elevator to the top of the falls. 16 Quote number Q6556045 TRAVEL INSURANCE Here’s what customers have to say: “I was in Thailand when I tripped on a rock and broke my foot. Once we mentioned I had Cover-More, the hospital recognised the name straight away, were familiar with Cover-More’s process and took care of everything. I recommend Cover-More to everyone I know and am forever grateful for such great service. THANK YOU!” – Rebecca, Tasmania. Experienced travellers choose Cover-More. Why? · They pay claims fast.Nearly 50% of claims paid in under four days^. · They cover more International travellers.At any one time 100,000 Australians are overseas with a Cover-More policy. · They save lives.30,000 travellers call them for emergency assistance every year. · They bring Australians home.They medically evacuate an Australian traveller every day. · They deliver.They have paid over $700,000,000 in travel insurance claims to date. What is covered with my policy? Flight Centre has a number of international and domestic cover options, however, our most popular Cover-More cover includes: · Unlimited overseas medical expenses· Emergency transport and accommodation· Only paying for the cancellation cover you need· Rental Car insurance excess· Lost, stolen or damaged luggage· Natural disasters· Emergency purchases in case your luggage isdelayed · And much more!^Based on claims turnaround time between 1/5/12 to 30/8/12. Limits, exclusions and conditions apply. Please refer to the Product Disclosure Statement available from flightcentre.com.au before making a decision. The issuer of this insurance is Great Lakes Reinsurance (UK) PLC, AFSL 318603, trading as Great Lakes Australia. Flight Centre is an authorised representative of Cover-More Insurance Services Pty Ltd. AFSL 241713. Customers have consented to publishing their testimonial. Passport & Visas Foreign Currency Passports and visas are an essential part of international travel. When planning your flight, take the time to ensure your passport is valid and to obtain a visa (if required) before you disembark on your journey. Passports When travelling internationally, you are required to have a valid passport to show upon departure and arrival of your journey. In order to be granted entry into a country, most will require that your passport be valid for greater than six months. If your passport is valid for less than this period, or is out of date, you will need to apply to renew your passport at an Australia Post outlet before you travel. If you lose your passport overseas, contact your embassy immediately so they can arrange a replacement for you, otherwise you won’t be able to leave a foreign country. Visas Depending on diplomatic relations, some countries will require you to obtain a visa in order to stay in the country. Even if you are just stopping over for a few hours, some countries will require you to have a visa if you wish to leave the airport. Some countries enable tourists to obtain a visa at the point of entry but still require a fee. In this case, you should ensure that you have the appropriate currency to pay the entry visa fee. It is your responsibility when travelling or transiting on your journey that you have valid passports, visas and re-entry permits which meet the requirement of immigration and other government authorities. It you need information regarding visa and other travel documentation for your trip please let us know. From pounds to euros to yen, it pays to know your currencies when travelling. Whether you’re carrying cash, credit cards or both, we can tell you what you need to know about spending money when overseas. Part of the travelling experience is spending money in different currencies. The Australian dollar will go further in some countries than others so it’s important to be aware of the exchange rate and what things normally cost in your destination. In the lead up to your trip, decide how much cash you plan on taking with you and keep an eye on the exchange rates in order to get the best rate. Foreign currency can be exchanged at most banks and various outlets. While you can usually exchange money when you reach your destination, it’s generally advisable to have some local currency with you prior to arriving at your destination, particularly if you arrive late at night. If you’d prefer not to carry alot of cash, a travel money card offers a safer option. These cards allow you to load and withdraw foreign currency and can also be used as eftpos. Foreign currency and travel money cards can be purchased from our store. Alternatively, most modern ATM cards and credit cards such as Visa and MasterCard can be used to withdraw cash from thousands of automated machines around the world. Before leaving though, always tell your bank that you will be travelling so that their fraud department doesn’t lodge a case unnecessarily and block the use of your card. Airport arrival and departure tax is a common aspect of today’s travel. Most arrival taxes are included with your airline ticket. However some departure taxes are not. So it’s best to be aware if you need local currency before leaving the unrestricted airport area. Healthy Travel Diseases that have been eradicated in Australia may be present at your holiday destination. It’s imperative that prior to departure, you talk with your GP regarding possible diseases in the region you’re travelling to and obtain the necessary vaccinations. Apart from the health risks, some vaccinations are so important that countries prohibit travel unless you prove your immunisation; so always carry certificates from your doctor. It’s important to remember that many countries don’t provide free health care for tourists. So without appropriate travel insurance, a visit to a foreign hospital can be costly. The World Health Organisation provides health information for travellers. Also it’s a good idea to check out www.smartraveller.gov.au. If you need to take medication overseas, you should check the medication is legal in the destination country. On occasions, you may need a letter from your doctor describing your medical condition and a detailed list of the medication required. In general the medication should be carried in its original packaging and clearly marked. For more medical information, visit Medicare Australia. 17 Quote number Q6556045 LIMA When people discuss great South American cities, Lima is often overlooked. But Peru's capital can hold its own against its neighbors. It has an oceanfront setting, colonial-era splendor, sophisticated dining, and nonstop nightlife. It's true that the city—clogged with traffic and choked with fumes—doesn't make a good first impression, especially since the airport is in a poor, industrial neighborhood. But wander around the regal edifices surrounding the Plaza de Armas, among the gnarled olive trees of San Isidro's Parque El Olivar, or along the winding lanes in the coastal community of Barranco, and you'll find yourself charmed. In 1535 Francisco Pizarro found the perfect place for the capital of Spain's colonial empire. On a natural port, the so-called Ciudad de los Reyes (City of Kings) allowed Spain to ship home all the gold the conquistador plundered from the Inca. Lima served as the capital of Spain's South American empire for 300 years, and it's safe to say that no other colonial city enjoyed such power and prestige during this period. When Peru declared its independence from Spain in 1821, the declaration was read in the square that Pizarro had so carefully designed. Many of the colonial-era buildings around the Plaza de Armas are standing today. Walk a few blocks in any direction for churches and elegant houses that reveal just how wealthy this city once was. But the poor state of most buildings attests to the fact that the country's wealthy families have moved to neighborhoods to the south over the past century. The walls that surrounded the city were demolished in 1870, making way for unprecedented growth. A former hacienda became the graceful residential neighborhood of San Isidro. In the early 1920s, the construction of tree-lined Avenida Arequipa, heralded the development of neighborhoods like bustling Miraflores and bohemian Barranco. Almost a third of the country's population of 29 million lives in the metropolitan area, many of them in relatively poor newer neighborhoods on the outskirts of the city. Most residents of those neighborhoods moved there from mountain villages during the political violence and poverty that marked the 1980s and '90s, when crime increased dramatically. During the past decade, the country has enjoyed peace, steady economic growth, and decreasing crime, which have been accompanied by many improvements and refurbishment in the city. Residents who used to steer clear of the historic centre now stroll along its streets. And many travelers who once would have avoided the city altogether now plan to spend a day here and end up staying two or three. Entertainment Lima may not be the city that doesn't sleep, but it certainly can't be getting enough rest. Limeños love to go out, as you'll notice on any Friday or Saturday night. Early in the evening they're clustered around movie theaters and concert halls, while late at night they are piling into taxis headed to the bars and clubs of Miraflores and Barranco. Ask at your hotel for a free copy of an English-language monthly full of information on bars and clubs as well as galleries and performances. Restaurants Seafood, especially cebiche, is a Peruvian speciality, and the variety of the ingredients and recipes is impressive. Cebiche is traditionally only eaten at lunch, so most cebicherías (seafood restaurants) close in the late afternoon. Shopping Hundreds of stores around Lima offer traditional crafts of the highest quality. The same goes for silver and gold jewelry. Wander down Avenida La Paz in Miraflores and you'll be astounded at the number of shops selling oneof- a-kind pieces of jewelry; the street also yields clothing and antiques at reasonable prices. Miraflores is also full of crafts shops, many of them along Avenida Petit Thouars. For upscale merchandise, many people now turn to the boutiques of San Isidro. For original works of art, the bohemian neighborhood of Barranco has some excellent small galleries. 18 Quote number Q6556045 BUENOS AIRES "Capital of Argentina and often called 'the Paris of South America,' Buenos Aires is a sprawling urban metropolis. Scratch beneath the veneer and you'll soon find Buenos Aires tourism has plenty to offer. Birthplace of the tango and home to a fascinating mix of South American and European culture, the city beguiles international visitors with its historic architecture, lively atmosphere and vibrant cultural scene. So brush up on your Spanish, take those tango lessons and book your flights to Buenos Aires because you'll soon be won over by this enchanting metropolis on the banks of the River Plate." Entertainment Porteños to party. Many don't think twice about dancing until 6 am and heading to work at 8 am. And alcohol doesn't play a vital role in whether people enjoy themselves or not; porteños could have fun at an insurance convention, provided the conversation and music were good and everyone looked marvellous. Indeed, for many, it's better to good than to good. Nightlife these days is starting earlier. Lately, in an effort to drum up business during the postwork/ pre-dinner window, many downtown bars are promoting "after-office" drink specials; it's a happy hour that often lasts until 9 or 10 pm. This recent phenomenon aside, timing in Buenos Aires nightlife is an exercise in patience. Get there too early and the bar will be empty, and you'll be tired when the atmosphere finally builds. When families with kids in strollers don't turn up for dinner until nearly midnight, you know it will take a bit of work to be fashionably late. Hours are very fluid here, but there are some general guidelines: theatre performances start around 9 or 9:30 pm, and the last movie begins after midnight. Bars get busy in the small hours, and clubs, which attract crowds in the 18-35 age range, don't begin to fill up until 3 or 4 am. If in doubt, turn up later than you think is reasonable. That said, the subte closes around 11 pm, so going out means taking a taxi home or staying out until 5 am when trains resume running. Much of Buenos Aires' nightlife is focused on the past rather than the future. The city's true party animals are—and always have been—the old tangueros who have decades of experience with staying out all night. Given that, it may take a while for you to appreciate local customs, fashion imperatives, and the overwhelming importance of first impressions. That said, you also see the excesses of youth as well as plenty of modern, worldly nightspots. Restaurants "Vegetarians beware, Buenos Aires is paradise for meat eaters! Beef reigns supreme on the tables of Buenos Aires restaurants, courtesy of the fertile Pampas grazing lands to the south of the city. You'll find 'parillas' – or barbeque grill restaurants – in every neighbourhood and many critics rate Buenos Aires' succulent steaks the best in the world. One of the finest exponents is El Obrero in gritty La Boca – book ahead if you're planning a weekend trip. For nightlife head to the upscale Puerto Madero not far from the Casa Rosada, while bohemian San Telmo and the entire Palermo neighbourhood are other great places to enjoy a drink." Shopping Buenos Aires locals are renowned for their fashion sense and there are plenty of opportunities to splash the cash in the Argentine capital. Shopping in Buenos Aires usually involves a trip to Palermo, where the most fashionable boutiques are located in the trendy Soho part of the neighbourhood. Downtown Microcentro welcomes shoppers to its popular pedestrian-only thoroughfares Florida Street and Lavalle Street, both of which are lined with souvenir shops of varying quality. Leather goods are popular gifts to take home to friends and family, so don't forget to bring measurements if you want to snap up a genuine leather jacket. Attractions "The Plaza de Mayo is the city's main square, named for the May revolution of 1810 which led to Argentina's independence from Spain. Surrounding the square are a series of historic buildings, including the Pirámide de Mayo – a monument to the historic revolution – and La Casa Rosada, official residence of the President of Argentina. Affluent Recoleta houses some of the city's most significant sites, with the 19 Quote number Q6556045 extensive Recoleta Cemetery the final resting place for many of Argentina's most important figures. One of the most popular things to do in Buenos Aires is take a trip to the colourful neighbourhood of La Boca, which is as famous for its astonishing 'La Bombonera' stadium as it for the colourful houses which line its streets." 20 Quote number Q6556045 BUENOS AIRES 21 Quote number Q6556045 RIO DE JANEIRO Carnival capital Rio de Janeiro is Brazil's second largest city and a magnet for tourists who flock to its golden beaches and spectacular mountain-fringed setting. Rio de Janeiro tourism is all about atmosphere, from the party vibe of Carnival to showboating on Copacabana beach and the revelry of a packed Maracana. Renowned for its nightlife and laidback cariocalifestyle, Rio still has its fair share of attractions. The imposing Christ the Redeemer statue atop Corcovado mountain is one of the most visited tourist sites in the world, while Ipanema retains its charm as one of Brazil's most vibrant beaches. Entertainment Rio is light years beyond the seedy reputation that it once had. Never before has the city housed such a rich variety of cultural centers and cutting-edge nightlife, and even though the classic rhythms of samba may still dominate the clubs, bars, and street corners, it's now possible to find something to suit every kind of taste almost every night of the week. Venues for theatre, opera, ballet, and classical music are plentiful, and smaller, more intimate (and often more intriguing) events happen in most neighborhoods. More discerning arts enthusiasts should pick up the Portuguese-language or bilingual published by Riotur, the city's tourist board. The Portuguese-language newspapers and publish schedules of events in the entertainment supplements of their Friday editions, which are also to be found online at www.jb.com.br and www.oglobo.com.br. Finally, is the city's best entertainment guide, published every Saturday and available in all newsstands. Restaurants Need refuelling after a long day at the beach? Rio de Janeiro restaurants provide the perfect pick-me-up in the form of some of Brazil's tastiest dishes. Sit down to some 'feijoada' – the famous black bean stew filled with a delicious selection of meats. All-you-can-eat restaurants known as 'rodízio' are popular, but for a more upscale experience head to glitzy Leblon for a meal at the popular Filé de Ouro. Nearby Ipanema is home to popular sushi restaurant Benkei and with a sizeable Japanese popular, Rio is one of the best places in the world to sample authentic Japanese cuisine. No trip to the city would be complete without sipping on a 'caipirinha' – the national cocktail of Brazil enjoyed by just about everyone in Rio. Shopping From beachwear to high-end fashion and impressive works of art, there are plenty of opportunities to stock the suitcase. Rio de Janeiro shopping is often best conducted on the beachfront stalls around Copacabana and Ipanema. Here you can pick up a colourful Brazilian bikini, some fashionable footwear or perhaps a piece of street-made jewellery – just don't forget to bring your haggling skills. Cariocas are serious shoppers, so it's notsurprising that several popular shopping centres are situated in the upscale Zona Sul cluster of neighbourhoods, including Shopping Rio Sul and Shopping Leblon. Attractions Rio de Janeiro will host the 2014 World Cup final and the 2016 Summer Olympics and it's not hard to see what makes this booming metropolis such a popular tourist destination. Many visitors make Corcovado their first stop and you can catch a funicular train to the summit to explore the stunning Christ the Redeemer statue looming over the city. Neighbouring Sugarloaf Mountain affords panoramic views over Guanabara Bay from the the cable cars which glide between its peaks. Rio de Janiero attractions are not just limited to its luscious natural surrounds. Rio is perhaps best known for its annual Carnaval – aspellbinding fortnight of revelry culminating in spectacular samba parades throughout the city. 22 Quote number Q6556045 RIO DE JANEIRO 23 Quote number Q6556045 SANTIAGO "With the Andes to the east and Pacific to the west, you can hike and swim in the same day when Santiago is your base. The Chilean capital is not just the political centre of the country but a whirl of museums, theatres, and a flourishing arts scene. It's loud but the charming old district of Barrio Brasil has huddles of bohemians and top notch cuisine is being dished up in Bella Vista and Providencia. Originally occupied by the Spanish from the mid 1500s, Santiago gained independence in 1817 following The Battle of Chacabuco. Today, as in most Latin American cities, soccer is embraced more as a religion than a sport." Entertainment Although it can't rival Buenos Aires or Rio de Janeiro, Santiago buzzes with increasingly sophisticated bars and clubs. Santiaguinos often meet for drinks during the week, usually after work when most bars have happy hour. Then they call it a night, as most people don't really cut loose until Friday and Saturday. Weekends commence with dinner beginning at 9 or 10 and then a drink at a pub. (This doesn't refer to an English beer hall; a pub here is a bar with loud music and a lot of seating.) No one thinks of heading to the dance clubs until 1 am, and they stay until 4 or 5 am. Nightlife Bars and clubs are scattered all over Santiago, but a handful of streets have such a concentration of establishments that they resemble block parties on Friday and Saturday nights. Pub crawls along Avenida Pío Nono and neighboring streets in Bellavista yield venues aimed at a young crowd (the drinking age is 18). Just across the river, the short José Victorino Lastarria Street also has a lot of lively little bars. To the east in Providencia, the area around the Manuel Montt metro station and the Tobalaba station attract a slightly older and better-heeled crowd. What you should wear depends on your destination. Bellavista has a mix of styles ranging from blue jeans to basic black and, in general, the dress gets smarter the farther east you move, but remains casual. Note that establishments referred to as "nightclubs" are almost always female strip shows. The signs in the windows usually make it quite clear what goes on inside. Gay and Lesbian Nightlife Once mostly underground, Santiago's gay scene is bursting at the seams. Although some bars are so discreet they don't have a sign, others are known by just about everyone. Clubs like Bunker, for example, are so popular that they attract a fair number of non-gays. There's a cluster of gay restaurants and bars on the streets parallel to Avenida Pío Nono in Bellavista. Restaurants "Bella Vista is the home of Santiago's vibrant nightlife. Avoid the area's main-street tourist traps and follow locals towards Bellavista's hidden gems. Remember, you haven't really been to Santiago until you've tried the earthshaking concoction called 'terremoto' (this literally translates as 'earthquake'). What is it? Pineapple ice cream and fermented white wine. Bottoms up! Carnivores will love the range of steak houses in this city and seafood lovers are also well catered for. A highly-acclaimed Santiago restaurant is Astrid y Gaston – with its seasonally-changing menu of Peruvian haute cuisine, it's an eternal favourite." Shopping If you're looking for the high end fashion and luxury stores, make your way to Alonso de Cordova Street and Nueva Costanera. Grab a craft bargain in Centro Artensanal Santa Lucia or find a handicrafts centre in Bella Vista. If you have a local with you, there are shops with cheap food, clothes and all sorts at Patronato. Otherwise, Santiago shopping is mainly based around a lot of malls. Chile's most-famous department stores are Falabella, Paris and Ripley. Attractions "If you're visiting the Chilean capital in January and are a jazz fan, swing by the Providencia International Jazz Festival. There's an international line up and the local scene gets even hotter. One of Santiago's top attractions is the Chilean Museum of Pre-Colombian Art (note it reopens late 2013) but there's no shortage of galleries and museums to keep you occupied otherwise. Enjoy a great view of the city on a clear day from San Cristobal Hill (at its base there are botanical gardens, a zoo and 24 Quote number Q6556045 swimming pools to cool off in while you're there). A fun way to get to know Santiago a little better is to take a Spicy Chile free walking tour." 25 Quote number Q6556045 BOOKING TERMS AND CONDITIONS Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean Flight Centre Travel Group Limited. Where bookings of travel products are made on your behalf through Infinity Holidays, references to “us”, “we”, and/or “our” in these booking terms and conditions shall also mean and include Flight Centre Travel Group Limited trading as Infinity Holidays. These terms and conditions apply to bookings you make with our consultants (in-store, over phone or by email) as well as online bookings you make on our website. PASSPORTS & VISAS All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). If you need information regarding visas, passports and other travel document requirements for your trip, please let your consultant know or, for online bookings, contact us on 1300 268 120. We can provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. Our consultants can also obtain more specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). For online bookings, you can contact an external visa provider such as Toll Visas Direct ( http://www.tollvisasdirect.com/flightcentre ) directly. We do not warrant the accuracyof information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). If you are travelling to the United States please see https://esta.cbp.dhs.gov for important information regarding compulsory pre-registration fortheir visa waiver program (“ESTA”). Australian passport holders will not be able to enter the United States without a valid ESTA (or visa). Please note, you may not meet the eligibility requirements of ESTA and may be required to obtain a visa. TRAVEL INSURANCE We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Travel insurance is also strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel. We are an authorised representative of CoverMore Travel Insurance Services Pty Ltd, Australian Financial Services Licence No. 241713. You must obtain a Financial Services Guide/Product Disclosure Statement relating to the travel insurance product you are considering purchasing and should read that document before making any decision about whether to acquire the product. We can provide you with general information about the travel insurance options available to you (ask your consultant or, for online bookings, visit http://www.flightcentre.com.au/booking/insurance or call 1300 268 120).To take out travel insurance through us, contact your consultant or visit http://www.flightcentre.com.au/booking/insurance . In order for us toarrange your insurance, you must confirm that you have read and understand the applicable Financial Services Guide/Product Disclosure Statement, and understand the limits on your cover and your duty of disclosure to the insurer. If you decline travel insurance, you may be required to sign a disclaimer. TRAVEL ADVICE We recommend that you contact the Department of Foreign Affairs and Trade or visit their website at http://www.smartraveller.gov.au for generaltravel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with DFAT, so that you may be more easily contacted in an emergency. HEALTH You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation (e.g. proof of Yellow Fever vaccination) may deny you entry into a country. We recommend that you consult with your local doctor, travel medical service or specialist vaccination clinic before commencing your travel. General health advice for the destination you wish to visit is also available from DFAT (see http://www.smartraveller.gov.au ).PRICES All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact your consultant for up-to-date prices. ONLINE BOOKING FEES The following booking fees apply to online bookings only: • Online Domestic/Trans-Tasman flight bookings will incur a booking fee of $19.95 per booking. • Online International flight bookings will incur a booking fee of $28 per person in addition to the applicable credit card surcharge or PayPal fee. The above booking fees are non-refundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). OUR CHANGE AND CANCELLATION FEES Subject to your refund and remedy rights under the Australian Consumer Law, the following change and cancellation fees apply to all bookings (including online bookings and bookings made with a consultant): • Changes to Domestic/Trans-Tasman bookings will incur a fee of $30 per passenger per booking in addition to supplier fees. • Cancellations to Domestic/Trans-Tasman bookings will incur a fee of $50 per passenger per booking in addition to supplier fees. • Changes to International bookings (excluding Trans-Tasman bookings) will incur a fee of $50 per passenger per booking in addition to supplier fees. • Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $180 per passenger per booking in addition to supplier fees. • If you wish to change or cancel flights booked online and paid for using PayPal, you must contact our Online Customer Service Team on 1300 733 867. Any fees for such change or cancellation must be made via credit card and will attract the applicable credit card surcharge. 26 Quote number Q6556045 BOOKING TERMS AND CONDITIONS SUPPLIER CHANGE AND CANCELLATION FEES Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Supplier fees may also apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee. Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier. DEPOSIT AND FINAL PAYMENT (Not applicable to online bookings, which must be paid in full at the time of booking) You will be required to pay a deposit or deposits when booking. Your consultant will advise you of how much that will be. All deposits are nonrefundable for changes of mind or cancellations by you (subject to your rights under the Australian Consumer Law). Final payment is required no later than 6 weeks prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking. PAYMENTS BY CREDIT CARD (Not applicable to online domestic bookings) Credit card surcharges of 1.98% for Visa and MasterCard, 2.97% for American Express, and 3% for Diner’s Club will apply when paying by credit card. You authorise us to charge all fees incurred by you in relation to the services provided to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand. PAYMENTS VIA PAYPAL (Online bookings only) An additional 1.98% fee will apply when paying by PayPal. PAYMENTS VIA POLI (Online bookings only) Payments by Poli will not incur any additional fee. PAYMENTS BY B-PAY (Not applicable to online bookings) Please note that BPAY takes up to 3 business days to process. If you are paying by this method you will need to make the payment at least 3 business days prior to the actual due date. You must notify your consultant of your payment once it has been made. PAYMENTS BY CHEQUE (Not applicable to online bookings) Please note that cheque payments (excluding bank cheques) require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you. TAXES Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports. SERVICE GUARANTEES Our booking and advisory services come with a guarantee that: • they will be provided with due care and skill; • they will be reasonably fit for the specified purpose; • they can reasonably be expected to achieve the desired result; and • they will be provided within a reasonable time. If we fail to meet any of these guarantees, you have rights under the Australian Consumer Law. AGENCY We act as an agent for, and sell various travel related products as agent on behalf of, numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Any services we provide to you are collateral to that agency relationship. Our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We exercise care in the selection of reputable service providers, but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. We can provide you with copies of the relevant service provider terms and conditions on request. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason (excluding fault on our part) any travel service provider is unable to provide the services for which you have contracted, your rights are against that provider and not against us. LIABILITY To the extent permitted by law, neither Flight Centre Travel Group Limited nor any of its related bodies corporate, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth). SPECIAL REQUIREMENTS Please liaise with your consultant or, for online bookings, call 1300 733 867, regarding any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. 27 Quote number Q6556045 BOOKING TERMS AND CONDITIONS FREQUENT FLYER When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. If you are booking online, please insert these details in the space provided for inclusion in your booking. Please check your frequent flyer program (or other applicable loyalty program) for the specific terms of your membership. We cannot guarantee that the supplier will credit you with points for your booking. TRAVEL DOCUMENTS Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-datechangeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. If you have booked with a consultant, it is your responsibility to collect all travel documents from us prior to travel. As a general rule your travel documents will be available for collection 2 weeks prior to departure, however this will depend on your individual arrangements. Please contact your consultant to confirm when your travel documents are ready for collection. If you have booked online, you should print out and retain your travel documents as provided to you by the website (or in a follow up email we send you). SCHEDULE CHANGES We recommend that you contact the airline to confirm your scheduled departure time 24 hours prior to your flight. PRIVACY POLICY We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy, which is available online at http://www.flightcentre.com.au/privacy or instore. By providing personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. Such recipients may include the overseas travel service providers (e.g. airlines, accommodation or tour providers) with whom you make a booking. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside of Australia. Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including any overseas recipients), you agree that we will not be required to ensure that person’s compliance with Australian privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity. MONIES NOT HELD ON TRUST All monies paid by you to us will be the property of Flight Centre Travel Group Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for monies paid for flights with an IATA airline, which might be held on trust for that IATA airline). You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer monies. GOVERNING LAW If any dispute arises between you and us, the laws of Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia, and waive any right that you may have to object to an action being brought in those courts. These terms were last updated on 3 March 2014. 28 Quote number Q6556045 |
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